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Heritage Honda Westminster
Westminster, MD
2,000 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,000 reviews
September 28, 2019
Great experience working with John John was clear, prompt and professional in all his communication. He was accommodating to my schedule and car buying needs. Discussions about price John was clear, prompt and professional in all his communication. He was accommodating to my schedule and car buying needs. Discussions about price were honest and direct. No games with John and I appreciated his sincerity during the process. First time buyer from John, but I will certainly follow up in the future. More
by Brian Schilpp
Employees Worked With
John Mohlhenrich
September 26, 2019
Great Team! David and the Heritage Honda team delivered a great experience. I was able to trade in my used car and purchase a new Honda Ridgeline for much less th David and the Heritage Honda team delivered a great experience. I was able to trade in my used car and purchase a new Honda Ridgeline for much less than I could find anywhere else. They were detailed, thorough and made the whole transaction a wonderful experience. I can't wait to work with them again! More
by ChiTown
Employees Worked With
David Baca
September 25, 2019
Exceptional dealership experience ! From our first contacts by email and telephone, we were exceptionally pleased with the friendly and professional help throughout the entire car select From our first contacts by email and telephone, we were exceptionally pleased with the friendly and professional help throughout the entire car selection and buying process. The entire staff we came into contact with upon arrival greeted us and thanked us simply for visiting their store that day. At that point, we were sold on the proposition that we had come to the right store to find our new car! We were not at all disappointed and happily left with a new CRV and several new friends! If you are in the market, please give these great folks a call ! More
by Dukek1
Employees Worked With
Steve Rubin, Adam Barnes, Bill Spradbrow, David Baca
September 24, 2019
Excellent customer service We worked with John Wilson when looking for a new car. He was responsive, helpful and really gave wonderful customer service. He was always availabl We worked with John Wilson when looking for a new car. He was responsive, helpful and really gave wonderful customer service. He was always available to answer questions, pointed out all the features of the car and made sure we were looking at the right vehicle for our needs. We will refer others to him. More
by 401krep
Employees Worked With
John Wilson
September 23, 2019
Doug Darryman is good, dealership just ok. TL,DR: Doug did a good job getting me through the paperwork and was fun to talk to. The dealership failed to have the car present at our scheduled app TL,DR: Doug did a good job getting me through the paperwork and was fun to talk to. The dealership failed to have the car present at our scheduled appointment, the vehicle needed repair before I could take it home after the weekend, they gave it to me with less than a half tank of gas. So I scheduled an appointment to see the vehicle with 4 days notice, the night before the appointment they tell me they haven't been able to get the truck transferred for our appointment. After some conversations they determined they could have it there the next afternoon. I come in, meet Doug, he is nice and we go for a test drive. We come back, we haggle on price, I feel like I get a good deal. Gregg in finance hooks me up with a good interest rate and service package. Then I find out I can't leave with the truck because the driver's side mirror is inoperable and needs to be repaired. They get me a loaner for over the weekend. Monday evening the truck is ready, I go pick it up. They said it has been detailed (I couldn't tell), and I see it has less than half a tank of gas in it. Overall, I feel like I got a decent deal on a newer Tacoma with low miles but Heritage Honda needs to tighten up their used car game a little bit. Used car pricing doesn't leave much wiggle room these days which makes it hard to stand out from other dealerships, if you had closed the deal with a spit shine, topped off the tank, and had the truck ready for the first appointment there would have been 5 stars here for sure. More
by Joe S.
Employees Worked With
Brent White, Douglas Daryman, Gregg Smith
September 20, 2019
Outstanding dealership experience The staff are to be commended on the professionalism shown with our recent new car purchase--respectful, courteous, and accommodating. It was refresh The staff are to be commended on the professionalism shown with our recent new car purchase--respectful, courteous, and accommodating. It was refreshing to deal with sales persons who answered all our questions, explained in detail the features of the model we were interested in, and at the same time, no pressure applied to make an immediate decision. Their sales approach was a key factor in our decision to make our purchase with Heritage-Westminster. Melody was fantastic in explaining all the many new computerized features, setting up our preferences, and answering patiently in detail all our questions. Kudos to the management for putting together an excellent team. More
by Recent purchaser
Employees Worked With
Ernie Kosmakos, Melody du Biel
September 19, 2019
Pleasant car buying experience David was very easy to work with. Wouldn’t hesitate to purchase another vehicle from him again in the future. Everyone we encountered at Heritage was David was very easy to work with. Wouldn’t hesitate to purchase another vehicle from him again in the future. Everyone we encountered at Heritage was extremely nice. Great dealer to do business with. More
by Barbra13
Employees Worked With
Alex Peterson, David Baca
September 18, 2019
Great customer servicce Jared was a fantastic person to work with. He was thorough, patient, thoughtful, and sincere. He took the time to walk me through all the car features Jared was a fantastic person to work with. He was thorough, patient, thoughtful, and sincere. He took the time to walk me through all the car features and made sure I felt comfortable with the process. More
by customer1
Employees Worked With
Jared Jackson
September 14, 2019
Fantasic Just bought a 2019 CR-V Ex and my salesperson David Baca was freaking outstanding. Got everything I wanted and helped me to setup my devices. Just bought a 2019 CR-V Ex and my salesperson David Baca was freaking outstanding. Got everything I wanted and helped me to setup my devices. More
by A Slagle
Employees Worked With
Gregg Smith, David Baca
September 13, 2019
Buying a Honda HRV Heritage Honda Westminster is the most welcoming car dealership I’ve ever encountered. Not only welcoming, but ready to do business, help you find a c Heritage Honda Westminster is the most welcoming car dealership I’ve ever encountered. Not only welcoming, but ready to do business, help you find a car and give you a fair deal. All the employees involved were top notch from Doug Daryman, my salesman, Keith, on the finance side, Ernie, Duffy, Alex, Adam, Brent in Parts, Missy and Kahlil in Service, and Melodie who explained the car’s technology to a 73 y.o. A friend bought her car there the same day, and we both agree that we are lucky to have discovered Heritage Honda Westminster. Thank you All! Nancy Shackelford More
by Hondaplus
Employees Worked With
Duffy/ Kahlil in Service Dept. / Missy in Service Dept. , Adam Barnes, Alex Peterson, Brent Henigman, Douglas Daryman, Ernie Kosmakos, Keith O'Connor, Melody du Biel
