Heritage Honda Westminster

Outstanding Service Mike Meckley and the other service reps are always doing a great job. They take care of my auto needs every trip. Above and beyond. Mike Meckley and the other service reps are always doing a great job. They take care of my auto needs every trip. Above and beyond. More

Great Car Buy Experience We searched high and low for a Honda Odyssey EX (did not want the high end trim models - too expensive for me). We found one online in the Heritage We searched high and low for a Honda Odyssey EX (did not want the high end trim models - too expensive for me). We found one online in the Heritage Honda inventory. We requested an internet quote which was in line with quotes from other dealerships. The best part was that the Honda Odyssey EX did not have any dealer installed options that so many dealerships install automatically to jack up the price for profit. When we got to the dealership we were greeted immediately and treated extremely nice (unlike our visit to another unnamed dealership where no one greated us after we even asked for help). The team at Heritage Honda in Westminster was willing to work with us to bring the price down very close to the lowest internet offer price that we had from another Honda Dealership where the car sold before we could get there to see it. We were so happy with their flexibility to price match (within a few 100 dollars). I cannot remember the name of the people we worked with (we are terrible at names) but everyone was great. The office is small so I could overhear other sales agents and they were all very kind and helpful with their customers. I highly recommend stopping by Heritage Honda for your next new car. For us it was WELL WORTH THE DRIVE from Arbutus to Westminister!!! More

Best service around! Very clean facility and waiting room along with an extremely courteous and friendly staff who takes the time to explain what needs to be done to your Very clean facility and waiting room along with an extremely courteous and friendly staff who takes the time to explain what needs to be done to your car. I never feel that I have been overcharged or been taken advantage of by the mechanics. Pricing is reasonable and my car always feels like it is brand new when it is returned to me. More

Stopped in for service Great place with high quality service. Needed some quick assistance and they were very accommodating. Same day drop in and same day service available. Great place with high quality service. Needed some quick assistance and they were very accommodating. Same day drop in and same day service available. I will definitely use their services in the future. More

Exceeded Service Excellent effective communications by Mike. Truthful, all brake options with possible concerns for corrections. Service team, good work too, car ready Excellent effective communications by Mike. Truthful, all brake options with possible concerns for corrections. Service team, good work too, car ready to go in as schedule. Thanks for exceeding my expectations for service and repair. More

Best experience!!! The best experience I could image. Dealt with Erinie in sales, Bill his manager and Aaron in finance. They could not have been a better team to deal w The best experience I could image. Dealt with Erinie in sales, Bill his manager and Aaron in finance. They could not have been a better team to deal with. I HATE the mere thought of going to buy a car the back and forth haggling, the total waste of time. Not here with this group. I appreciated the honesty and consultative approach. I had done my homework prior to going in and visited other high pressure Honda dealers and simply walked out. To be honest I had no intentions of buying the car here but they laid out the inital price which was very fair (lower than others), when I said I had to leave by a specific time for my daughter they watched the clock and told me i needed to go and simple asked if I would come back... what?!?!?! There was no BS back and forth no pressure all they did was give me options and recommendations. Amazing team, dealership who earned my respect and gave me a great deal and experience. More

Happy New Honda Owner As of yesterday I am the proud owner of 2018 HR-V. This dealership was highly rated by two people that had purchased new vehicles the month prior. Fro As of yesterday I am the proud owner of 2018 HR-V. This dealership was highly rated by two people that had purchased new vehicles the month prior. From my very first phone call until I drove off of the lot in my new vehicle the experience was professional, efficient, and pleasant. The majority of my interaction was with my sales person Alex Peterson. He came highly recommended by my family members.. During our first call I explained that I was looking for 2017 vehicle that was difficult to locate.He found the exact model in Va. Beach and offered to have it there for our first meeting. From that point forward he made me feel as if NOTHING was to much to ask.He was there to help me find the perfect car for the best price. Every question I had he was more than happy to answer in depth. More

Great Customer Service The service department at Heritage Honda is exceptional. Mike Meckley is the Service Advisor who I work with and the reason I continue to Service my c The service department at Heritage Honda is exceptional. Mike Meckley is the Service Advisor who I work with and the reason I continue to Service my car at Heritage Honda. He is very polite and takes time to explain if my car needs repairs what the problem is and what my options are at that time. At the end of my Service visit he always reviews my inspection report card so I know what to expect at my next visit. Alway excellent service. More

Recall for passenger airbag This dealer was not only very accommodating with our chalkingibg schedule they also fixed a minor problem on the spot during the appt thus saving us t This dealer was not only very accommodating with our chalkingibg schedule they also fixed a minor problem on the spot during the appt thus saving us the inconvenience of returning another time More

Great with Dealer Exchanges You gotta love Mr. Rubin. He usually answers, but sometimes you have to call 3 times. ^^ Bill has the best jokes in town and always answers my call You gotta love Mr. Rubin. He usually answers, but sometimes you have to call 3 times. ^^ Bill has the best jokes in town and always answers my calls. =) More