
Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Service was efficient and professional. We purchased our Honda CRV at this dealership and continue to have it serviced here even though it is not as c was efficient and professional. We purchased our Honda CRV at this dealership and continue to have it serviced here even though it is not as close to our home as a few other Honda dealers More
They helped us Extremely friendly and helpful. Found a car that work with our price and was very happy with the entire experience. Chris and Mike are awesome Extremely friendly and helpful. Found a car that work with our price and was very happy with the entire experience. Chris and Mike are awesome More
Stress Free I have purchased three cars from Heritage. Each experience has been unique but the common factor is the level of service provided. In my experience, I have purchased three cars from Heritage. Each experience has been unique but the common factor is the level of service provided. In my experience, the employees at Heritage have a passion for pleasing their customers. I felt completely relaxed and stress free throughout the entire interaction. You can tell the customer matters here and they work hard to ensure you will get the car you really want. There is a team mentality and a sense of pride in the work they do. Heritage will be my dealership for life. I trust them because they always go the extra "mile" to put me behind the wheel of the car I truly want but didn't think I could afford. I I would highly recommend Heritage for anyone searching for a new car. You will not be disappointed! More
Excellent experiance Both Karen (wife) and I found dealing with Alex Peterson, and the rest of the crew at the dealership to be a very calm and comfortable experience. Al Both Karen (wife) and I found dealing with Alex Peterson, and the rest of the crew at the dealership to be a very calm and comfortable experience. Alex had a very pleasant and sometimes comical outlook on things, and was able to address and completely answer any questions we had. I told his manager Bill Spradbrow, that he should double Alex's pay, and let him work half as many hours. I will actively recommend any friends or family that I know are interested in a Honda vehicle. Thanks! Joe Pollard More
Great customer service This was the most pleasant car buying experience I have ever had. The features of the car were demonstrated, the paperwork was reviewed and explained This was the most pleasant car buying experience I have ever had. The features of the car were demonstrated, the paperwork was reviewed and explained in detail. By the time I left the dealership I felt very comfortable with the purchase. Followup has been great. Staff is friendly and easy to work with. More
Thanks again This is a "P.S." to an earlier review from me - purchased a used car there a month ago - Bill was the person who initially brought me in b/c of some g This is a "P.S." to an earlier review from me - purchased a used car there a month ago - Bill was the person who initially brought me in b/c of some giving back to the community he had done. He directed me to the right people in used car sales - Brent White and Elijah Wingate - who helped me find a car that met all my needs, at a fair price, and made the process as painless as possible. Equally important and the reason for the PS - the car did have a few minor glitches, as might be expected under the best of circumstances when buying used - I contacted them, brought the car in to the service team (thanks to Tom and the rest in service for getting me taken care of as well), and they covered the cost of the repairs. Now, you might say that's just the right thing to do - and of course it is - but that doesn't mean that's what always happens with a car dealer or any business. I went into this whole purchase and follow up thinking I was going to have to argue and push my way through (as has been known to happen at other dealers), but I have found this dealership and their staff to be responsive, honest, pleasant, and very reasonable to work with. I would have no reservations to buy from them again - though I hope I don't have to for a long time to come! :-) More
Wonderful buying experience!! I had dropped off my 2014 CR-V for service the other morning. After finding out the problem with it was quite expensive, we decided on a last minute t I had dropped off my 2014 CR-V for service the other morning. After finding out the problem with it was quite expensive, we decided on a last minute trade in for a new 2017 HR-V. Both my husband and I had extremely long work days and were exhausted by the time we got to the dealership. Knowing this, Ernie had everything already set for us to get started as soon as we got in the door. He made the whole experience as smooth and quick as possible, while still being thorough and informative. Ernie and all the guys we dealt with were great. We would definitely recommend them as well use them again in the future. More
Parts dept (Brent) Brent is always friendly I don't call an other dealer for parts? There price is the best and do is there service.. he always helps me out and unde Brent is always friendly I don't call an other dealer for parts? There price is the best and do is there service.. he always helps me out and understands what is happening... with the best of atitudes. I wouldn't go any where else., Dan Malpeli New York New York More
Outstanding Service Once again, received outstanding customer service when I took my car in for service. Mike was my advisor and he thoroughly explained everything to me. Once again, received outstanding customer service when I took my car in for service. Mike was my advisor and he thoroughly explained everything to me. Very professional and courteous service. Also was in and out very quickly. Definitely recommend!!! More
1 hour I was completely satisfied with my service, very friendly and helpful. Comfortable waiting area. they are very efficient and quick when getting the jo I was completely satisfied with my service, very friendly and helpful. Comfortable waiting area. they are very efficient and quick when getting the job done. More