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Heritage Honda Westminster
Westminster, MD
1,975 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,975 reviews
January 14, 2016
PAINLESS car purchasing experience Thanks to one great man, Joe Ski, who made our car buying experience absolutely pain-free. Joe Ski was referred to us by a close friend because of his Thanks to one great man, Joe Ski, who made our car buying experience absolutely pain-free. Joe Ski was referred to us by a close friend because of his professionalism and customer-centeredness. Being a family man himself, he understood my and my wife's needs and ensured to make the process of purchasing a new Honda Pilot 2016 a wonderful experience. My wife and I had been to different Honda dealers and experienced varied sales atmosphere from downright rudeness and undue pressure to remarkable friendliness yet overpowered by high price offers. But nothing compares to our experience with Joe Ski from Heritage Honda Westminster. We were able to close the deal with him through email at the most reasonable price we could think of! We went to see him for the first time during the actual purchase of the car, and he was very accommodating, professional, sincere, and considerate. My wife and I highly recommend Joe Ski for families looking for an outstanding car purchasing experience! More
by Dismayed Customer
Employees Worked With
Joe Ski, Joe Ski
December 30, 2015
Outstanding car buying experience Our car buying experience at Heritage, Westminster,Md. was excellent! There was no sales pressure, only friendly knowledgeable assistance by our sales Our car buying experience at Heritage, Westminster,Md. was excellent! There was no sales pressure, only friendly knowledgeable assistance by our salesman Aaron Ringgold...He new all details of the vehicle that we were buying and could not do enough to make us feel comfortable!! Even though it was late in the evening, time was not an issue to him...He was willing to answer any questions that we had even after we had purchased the vehicle...His attention to detail was remarkable and he seemed very genuine during the whole experience...His manager Brent White was very willing to be of assistance to us also..They worked well together and both gentlemen couldn't have been more helpful.. More
by Ricky 49
Employees Worked With
Brent White, Aaron Ringgold
December 28, 2015
For the Best Experience Ever The very fact I went to have my tires serviced on my 2014 Odyssey van and drove away with a brand new 2016 van speaks for the level of service provide The very fact I went to have my tires serviced on my 2014 Odyssey van and drove away with a brand new 2016 van speaks for the level of service provided by this dealership. I am extremely confident in my dealer, Joe Ski, my service representative, Tom and the courtesy I am treated by all that work there. The emails and follow-up calls makes me feel that I am appreciated as a customer. This is my 2nd vehicle purchased from them and look forward to a continued relationship. More
by happycustomer2016
Employees Worked With
Joe Ski, Tom Henigman
December 20, 2015
Excellent ! The people of heritage Honda are Top notch. Listened to everything I asked for and were very nice to deal with. Ryan Bailey was great to work with. An The people of heritage Honda are Top notch. Listened to everything I asked for and were very nice to deal with. Ryan Bailey was great to work with. And quite a strapping young Lad. I recommend Heritage Honda of Westminster for your next vehicle purchase! More
by Chris Pressley
Employees Worked With
Shawn Davie, Ryan Bailey
December 14, 2015
Service at Heritage Honda Jim Groth the service manager explained what was being done and when it would be ready. He kept us informed as the service progressed until the car w Jim Groth the service manager explained what was being done and when it would be ready. He kept us informed as the service progressed until the car was ready. More
by hunzekerba
Employees Worked With
jim groth, Jim Groth
December 11, 2015
Wonderful and professional service Heritage Honda is a top-notch experience to deal with. You pull right in to their service dock and they take it from there. You don't have to wait ver Heritage Honda is a top-notch experience to deal with. You pull right in to their service dock and they take it from there. You don't have to wait very long before your car is done having been serviced and away you go! The service team is very knowledgeable, friendly and professional. I never have a worry if they will service my car properly or not as the know what they are doing. More
by maiseylove
Employees Worked With
Tom Henigman
December 01, 2015
Great Customer Service Had our vehicle in for routine service. Great experience. heritage Honda sets the bar for professional customer service. Highly recommend their servic Had our vehicle in for routine service. Great experience. heritage Honda sets the bar for professional customer service. Highly recommend their service team. Knowledgeable, honest, professional and pleasant. Well done! More
by Carl.Livesay
Employees Worked With
Mike Meckley, Michael Meckley
November 30, 2015
Awful service I bought my Honda CRV a few more months ago and took it back in to get an automatic car starter. My appointment was scheduled for 9 am and was told it I bought my Honda CRV a few more months ago and took it back in to get an automatic car starter. My appointment was scheduled for 9 am and was told it would be ready by noon. I got there right at 9 and then they said I could pick it up at 5. I was confused & called my husband where he confirmed the times. My husband called & told the service dept we wanted at noon, no problem. In the meantime they gave me a rental car that smelled & was dirty. I couldn't wait to get out of that car. I went back to the dealership at 12:30 & they said it would take another hour. I made a point to be here early so I could get my car by noon. It's now 1:45 & my car is still not done. Very disappointed and won't be back or recommend this dealership. More
by revere123
Employees Worked With
Mike in Service
November 23, 2015
Excellent service department I have been using this dealership since I bought my Honda Pilot in 2011. Tom Henigman and their entire staff have been nothing but excellent and extre I have been using this dealership since I bought my Honda Pilot in 2011. Tom Henigman and their entire staff have been nothing but excellent and extremely helpful. They always tell you upfront what it will cost and how you will need to wait. Their drop off and pick up service is also excellent. Steve Swam, Manchester, MD More
by Steve2815
Employees Worked With
Tom Henigman
November 05, 2015
A Solid Buying Experience Thank you Mike Yoon and Donnie Lowe for a great car buying experience. Your customer focus and willingness to explain every detail of the car buying Thank you Mike Yoon and Donnie Lowe for a great car buying experience. Your customer focus and willingness to explain every detail of the car buying process made my (and my wife's) car buying experience very non-stressful. Your easy demeanor and no pressure sales skills (even during price negotiations) made everything come together nicely... And once I had had a chance to go over my new suburban in detail (I purchased a used car) you guys were more than willing to address each issue I found (i.e: getting me touchup paint, fixing the cover on the rear 12VDC port, cleaning the hand print on the ceiling, finding me a user manual, floor mats, etc...). And also thank Jeremy Dedmon (back in service) for helping take care of the issues I found. Thanks again for a solid car buying experience. I will recommend both you guys buy name (along with Heritage) to friends that are looking for cars (especially Hondas and newer, excellent condition used cars). -Mike M.- More
by Mike M
Employees Worked With
Jeremy Dedmon, Mike Yoon, Donnie Lowe
