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Heritage Honda Westminster

Westminster, MD

4.7
2,000 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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580 Baltimore Blvd

Westminster, MD

21157

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Showing 2,000 reviews

December 22, 2014

Another Great Experience! Once again I guy that doesn't write reviews is writing a review. I just had my 2014 Accord in for it's first oil change. I made the appointment on lin More

by Honda guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Dec 22, 2014 -

Heritage Honda Westminster responded

Good Morning, Honda_guy and thank you so much for your kind comments. Heritage Honda of Westminster is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Happy driving!

November 11, 2014

Doug_Odyssey: Excellent Service Department Went in for an oil change and tire rotation. Tom H was my service consultant. They had me in and out and did a great job of explaining the free mult More

by DougR_Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henigman
Nov 12, 2014 -

Heritage Honda Westminster responded

Good Morning, DougR_Odyssey! Thank you so much for your kind comments. Heritage Honda of Westminster is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again DougR_Odyssey for the highly praised review. www.facebook.com/heritagehondawestminster

October 17, 2014

Salesman Recommendation.... Ask for Joe or Bill I had a wonderful experience dealing with Joe (Ski) Lonczynski. I was very honest with Joe, stating that I dreaded the car buying experience because More

by Margienei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lonczynski
Oct 31, 2014 -

Heritage Honda Westminster responded

Thank you for your heartfelt response, Margienei! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Joe Lonczynski led you to your new Honda vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda of Westminster. Thank you again Margienei and have a great day! www.facebook.com/heritagehondawestminster

August 02, 2014

Truly Awesome Experience! Joe Ski made it happen for my family to get a much needed second vehicle. Been to other dealers and this guy topped them all. More

by Bernie_PILOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ski
Aug 18, 2014 -

Heritage Honda Westminster responded

Greetings! Thank you for stopping by Heritage Honda Westminster. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

August 02, 2014

lying salesmen I was the first person to call about a car on their website. I was ready to come out as early as possible to see the car. Salesman called me back to d More

by baexobear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert lee
Aug 18, 2014 -

Heritage Honda Westminster responded

Ms. Goldman called us first thing Saturday morning inquiring about a 2000 Honda Civic that was traded just a couple of days ago. It was a very nice low mileage Civic with approximately 69,000 miles. Ms. Goldman first contacted Mr. Tom Sawyer and scheduled a time to visit and test drives the Civic for her daughter Beth. After checking on the Civic to be certain that it was Md State Inspected, Tom found that the vehicle’s inspection was NOT completed at that time. The service department was working on it but it was not completed. As a courtesy to our customer, we called Ms. Goldman back to inform her that the vehicle was not quite ready just yet. We asked that she visit the dealership 1-2 hours later than previously discussed so that the vehicle would be ready and able to be test driven. In the interim, about an hour or so later another customer visited the dealership looking for an inexpensive vehicle in the $5-6,000 price range. Another salesman assisted the customer and was unaware of Ms. Goldman’s potential visit to see and test drives the Civic. He informed the customer that we may have a vehicle that might fit their needs but would have to check on the availability to see of it had been inspected. The sales associate visited the repair shop to find that the Civic was just being completed at that time. He then proceeded to show the customer the vehicle. After seeing the vehicle they went into the showroom to discuss pricing. In the meanwhile, Ms. Goldman visited to see the Civic. She and her daughter were outside looking at the Civic when a manager went outside to inform Ms. Goldman that unfortunately another customer had visited and given a deposit to purchase it. I do wish that we were able to inform Ms. Goldman prior to her visit about the other interested customer but unfortunately there just wasn't enough time. In our greatest effort to accommodate Ms. Goldman for her travel, we offered and she accepted fuel for the drive. Ms. Goldman also agreed that she would let us find her a very similar vehicle and because they didn't come along very often with low miles in that condition, it could take a little while. She agreed and told us that we had 1 month to provide her with a comparable vehicle to her satisfaction. We greatly appreciated the additional opportunity that she was providing us with to accommodate her vehicle needs under the circumstances. I wrote her a letter of our sincere apologies for our lack of communication between our sales associates. She responded to me email and informed me that I was being given an opportunity and do not let her down. On Sunday, the next day she found a vehicle on her own for her daughter and informed me that she was no longer interested. We congratulated her on her purchase, apologized again and wished her well. We do thank her for the opportunity and are sincerely sorry for her disappointment and inconvenience. All My Best, Robert Lee General Manager 410-840-5322 Desk 443-621-5625 Mobile rlee@mileone.com

July 25, 2014

Had a Blast! What a great time buying a car. I had a blast! Joe SKI the best most honest and dare I say charming salesperson. He never seizes to amaze me and I hav More

by Jharmon536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe SKI Lonczynshi, Tom Henigman
Jul 29, 2014 -

Heritage Honda Westminster responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Westminster works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

July 23, 2014

New Honda CR-V If you want a deal and a good buying experience, visit Heritage Honda in Westminster MD. Just bought a new Honda CR-V and I'm very pleased. Joe (Ski) More

by Vogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lonczynski
Jul 24, 2014 -

Heritage Honda Westminster responded

Hello, Heritage Honda Westminster would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Joe and the team! Thank you again for your review.

July 23, 2014

Great buying experience! I looked at multiple dealerships because I needed to replace my Civic after an accident that totaled it. After having some annoying experiences with o More

by Kello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe "Ski" Lonczynski
Jul 24, 2014 -

Heritage Honda Westminster responded

Good morning. In response to your review, I want to take the time to thank you for praising Heritage Honda Westminster. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. Thank you again and be sure to stop by soon!

June 30, 2014

Awesome Buying Experience Fantastic experience at this dealership. I am new to the area and this dealership and will be buying from there again. Joe "Ski" Lonczynski was my s More

by t5102si
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lonczynski
Jul 01, 2014 -

Heritage Honda Westminster responded

Good afternoon t5102si! Heritage Honda of Westminster would like to personally thank you for taking the time to write this extremely positive review. Joe is a highly valued member of our team here and we will be sure to share your feedback with him! Thank you and be sure to visit us soon!

June 17, 2014

Honda new car I had a good time picking out a new car. I wasn't sure what make of car I wanted, just a blue one. Joe was very helpful in helping me choose the dif More

by dtfrazier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe lonczynski
Jul 01, 2014 -

Heritage Honda Westminster responded

Good afternoon dtfazier! Heritage Honda Westminster would like to personally thank you for taking the time to write this extremely positive review. Thank you again and be sure to visit us soon!

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