Heritage Honda Westminster

Very pleasant experience from the first step into the dealership. Great price, great financing option, first month free, great first experience with the Service Dept. Everyone looks you in the eye and dealership. Great price, great financing option, first month free, great first experience with the Service Dept. Everyone looks you in the eye and sincerely talks to you. I felt like they really wanted to do business with me without any pressure. The salesman and finance guy both explained each piece of paperwork, I did not feel uncomfortable about any of it. Will definitely recommend this dealership to anyone looking for a no pressure test drive and discussion. The finance guy was very knowledgeable about the options available, (I know it's his job and he's supposed to know), but he didn't suggest anything, like I said before, no pressure. He just let me know what was out there and the bundle pricing and if I did or did not want anything what, the price add would be. More

I would highly recommend this dealership. Doug was very expierenced with the Honda vehicle and absolutely no pressure. He gave us a price quote, which was very good. Did not buy the day he quoted the pri expierenced with the Honda vehicle and absolutely no pressure. He gave us a price quote, which was very good. Did not buy the day he quoted the price, but came back later and got an even better deal. Everyone at the dealership was excellent. We bought a 2008 Civic at this dealership three years ago and came back because of the excellent sales people. This time the salesman was even better than the first time. Will definitely deal with this dealership again, the best in the area. More

Excellent customer service. Doug was very responsive to my needs, without being overbearing. I definitely would recommend him as a sales consultant. The whole buying process was smooth, all the way do my needs, without being overbearing. I definitely would recommend him as a sales consultant. The whole buying process was smooth, all the way down to financing. My prior vehicle was bought from Heritage Honda six years ago. I highly recommend the dealership. More

It was a good place to vist. Can't wait for the next time i go back. Everybody waas so helpful. It was nice and clean inside and outside. they call back to make sure i would know where it was at .They made s i go back. Everybody waas so helpful. It was nice and clean inside and outside. they call back to make sure i would know where it was at .They made sure i was happy with the car. They let me take it for a test drive . I would go back there agian. More

i had the best time at heritage.adam was excellent. he worked so hard to get me an amazing deal on a really great car.he got me everything i wanted in the price range i was looking for.he was patient and worked so hard to get me an amazing deal on a really great car.he got me everything i wanted in the price range i was looking for.he was patient and very kind and very knowledgable.i will definitly go back there again. More

My experience with this dealership was superb. Being a first-time car buyer is nerve-wracking, even with having done all the research and visiting other dealerships, and I feel that Heritage of Westminste first-time car buyer is nerve-wracking, even with having done all the research and visiting other dealerships, and I feel that Heritage of Westminster made the event as painless as possible. What I liked most about John (my sales consultant) and John (manager) who worked with me was that they got down to the brass tacks and didn't try to force the car on me. The price that we negotiated to for my new 2011 Honda Civic was also very reasonable! They were able to throw in extra options (like the extra remote for my remote start engine!) for a very fair price! John Mohlhenrich was very accommodating when we first stepped in the dealership and that made an impressive impression on me, considering there are dealerships where the salespeople ignore you. John the manager (I forget his last name!) reinforced this by being upfront and honest when it came to the pricing part. Sales is not my forte, and he made the negotiations less intimidating. For your next car purchase, go to Heritage Honda of Westminster. :)Ask for John. More

It doesn't get better than this! This is my fifth Honda and probably the 10th car I've purchased in my life. This was by far the best, fastest and easiest experience I've had yet. Chuck was great! I ho and probably the 10th car I've purchased in my life. This was by far the best, fastest and easiest experience I've had yet. Chuck was great! I hope he is still there when I am ready for my next Honda. I started off pricing Honda's over the internet on Sunday and drove my new CRV home on Tuesday. I was "preapproved" for Honda financing before I even walked into the dealership. Chuck did a great job teaching me all the basics about my CRV, how to use the Navigation and pairing my phone to the build-in bluetooth. I left feeling confident when I drove off. Chuck was very knowledgeable and willing to spend all the time I needed. Thanks Chuck and everyone at Heritage!! More

John Mohlhenrich was an excellent resource for information for me in comparing leasing a new CRV or buying one. He patiently reviewed and crunched numbers with me, being very concerned about me g information for me in comparing leasing a new CRV or buying one. He patiently reviewed and crunched numbers with me, being very concerned about me getting the best value out of my deal. In the end my budget and I decided leasing was best for me at this time. I could not have been happier with the way I was treated by John. I specifically went to Heritage Honda and John in particular because 3 years ago he sold my then 21 year old son, his first car. He treated my son with respect and helped him make the right choice. I have found a salesperson I would recommend to my friends. More

I came to this dealership in February to get a Maryland State Auto inspection on my Acura CL as it was a new car to me, and had to be titled and tagged in Maryland. When I got the bill for the inspection, State Auto inspection on my Acura CL as it was a new car to me, and had to be titled and tagged in Maryland. When I got the bill for the inspection, it included an $18 fee for hazardous waste disposal which was ludicrous because there was no work done on my car and no hazardous waste to dispose of. It required a complaint several times to the cashier who finally left the room and took it up with someone else in the dealership. But I finally got a refund. It meant I had to wait longer than anticipated, especially since I did not receive the phone call I was promised when the car inspection was completed. Recently I received a coupon in the mail for service work at the same dealership and thought I would give them one more try. I have 86,000 miles on the car and indicated was interested in the next major service. Since that service is 90,000 miles the scheduler indicated an oil change would be the only item necessary. I assumed the cost would be in the high $20 range, and when I arrived at the dealership and the service greeter took my information, checked on the car, and pulled up a price it was $42.95 for the oil change for the Acura. Since I had a $10 coupon, again it was higher than what I expected but doable. When my car was finished, I was handed a bill for $57.40, and charged $47.40 due to the $10 coupon. I expressed my dismay to a very rude cashier who could have cared less, asked for the service manager who she just pointed to in the service bay, and went to talk with him. Of course by this time I was frustrated and angry, and he acted like he could care less as well. I indicated that I would not be returning to such an unethical dealership who quotes one price and then charges something totally different, and adds charges that are not a part of the service provided. I am recommending to anyone who listens to bypass this dealership and find one that can provide excellent customer service, a warm and welcoming environment, and charges that are reasonable and fair. I won't be returning again.... two times is enough... third time would be foolish. More

Malcolm was awesome! He took the time to explain what was to be done and after understanding my problem, made arrangements to have the work perfomed that day! Tammy and Mike also were great behind the counte to be done and after understanding my problem, made arrangements to have the work perfomed that day! Tammy and Mike also were great behind the counter. I've taken my car here a few times before but the was the best. I bought my 08 Odyssey from here, and will continue to have my 01 accord serviced here. Thanks More