
Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,970 reviews
My experience buying a car at Heritage Honda in Westminster was a pleasant one. I felt very comfortable and well taken care of the entire time! I described my financial and functional requirement Westminster was a pleasant one. I felt very comfortable and well taken care of the entire time! I described my financial and functional requirements and Chuck was able to recommend the perfect fit. There was no negotiating on the price. The very first price I was offered was fantastic. The deal was easy and I liked that Chuck filled-out the paperwork for me. The next day, I was even happier and more confident with my decision. I will definately be back for my free oil change and any future maintenance on my lovely new Civic. More
Larry Davis made my first Honda purchase a wonderful experience. He was not what I call a typical salesperson. Larry answered all the questions I had without me even asking any. He took me out to the l experience. He was not what I call a typical salesperson. Larry answered all the questions I had without me even asking any. He took me out to the lot and explained everything. I would recommend Larry and the Westminster Honda Dealership to anyone looking for the Honda expereince. Joan More
I always receives quick, accurate and efficient service whenever I stopped in. The personnel are always pleasant and willing to answer any questions you might have and they always go the extra mile. I ha whenever I stopped in. The personnel are always pleasant and willing to answer any questions you might have and they always go the extra mile. I have never had a bad experience there. I would recommend them highly. More
I have been a customer of Heritage Honda for twenty years. The Sales Manager, Steve Rubin has personally helped me select, purchase and finance over ten Honda's- several Honda Civics, a couple of Honda years. The Sales Manager, Steve Rubin has personally helped me select, purchase and finance over ten Honda's- several Honda Civics, a couple of Honda Accords and a Honda Pilot. Steve, by helping me get the best price with the most dealer incentives and affordable financing has helped me fulfill my promise to each of my 5 kids of a new Honda Civic EX at age 16 in return for making education their #1 priority. Adam Rew, the Service Manager, along with his Service Advisors including Tom Henigman and Alicia Strauss made sure to keep their cars running through high school and then college. Adam always found a way to help my family with honest estimates, excellent service and the lowest possible pricing. When each of my kids graduated college and traded in their cars they were even surprised at how much their Civics were still worth, giving each of them a nice down payment on their first car purchases. By the way, Dad bought the first edition Honda Pilot in 2003. With over 150,000 miles, it still enables our large family to go out together in style and comfort. After you buy your first car or truck from Heritage Honda and bring it in for your first service, say hi to Tammy Spangler, the Service Center Cashier. Just watching how much she likes her job by making sure you're a thoroughly satisfied customer will keep you coming back for years! More
I had a great experience. I have never had a Honda car but the salesman, Doug, was very nice and sat down with us to answer all our questions. We test drove a civic, and even though we wanted to go eat lu but the salesman, Doug, was very nice and sat down with us to answer all our questions. We test drove a civic, and even though we wanted to go eat lunch and think about things, they let us take a civic with us to go to lunch and run errands. They gave us a great deal and had financing offers going on at the same time, so we really got a good deal. The civic has good handling and pickup for a 4 cylinder. The service department looks nice and even though we live about 25 minutes away, I would not hesitate to bring the car in for non-oil change things. The finance guy and sales manager were also very nice and the financing part went very smoothly. They were very thorough in explaining the warranty options. Overall it was a very nice experience. We had been to 2 dealerships earlier that morning and definitely got a more personal experience with Heritage than we did with Koons. They were definitely attentive without being too pushy, which I personally hate. More
The overall experience was great. They were able to get our payments where we needed them, gave us a great trade-in value, and the entire process was extremely fast. There was no pressure put on us to buy our payments where we needed them, gave us a great trade-in value, and the entire process was extremely fast. There was no pressure put on us to buy, which is a big plus. We were going to be looking around at other dealerships but when we found a car we were interested in, they saved us a lot of time by willing to work with our payments, giving us a great trade-in amount, and making the paperwork very easy. They were even able to beat our credit unions' rate, which saved us a lot of time by financing right there. More
i had my van serviced for a recall and the staff at heritage honda's service department were very accomodating. it was fast,friendly, and they got the job done right. i will calling them when my next s heritage honda's service department were very accomodating. it was fast,friendly, and they got the job done right. i will calling them when my next service is due!i drive by other dealers because i bought it there and it's worth it. More
My car was recently serviced at Heritage Honda Westminster. As always, the employees were courteous and very complete in their explanations of the service required. The appointment time was also a Westminster. As always, the employees were courteous and very complete in their explanations of the service required. The appointment time was also as promised and confirmed by email. I would not hesitate to have my vehicle serviced at this dealership and have also recommended them to friends and family. More
My family has owned several Hondas over the years and finding a great service department in a dealership has always been important to us. Tom is the only person I work with on our cars. He's honest, de finding a great service department in a dealership has always been important to us. Tom is the only person I work with on our cars. He's honest, dependable and always helpful. For example, a few years ago we did a cross country drive in our 2004 Honda Civic and I kept hearing a strange noise. I took it to 4 different Honda dealership service departments and everyone said they couldn't find the noise. I took it to Tom for the first time and he told him the catalytic converter had gone bad. Thankfully the problem was caught with only 1,000 miles left on the warranty so we did not have to pay anything out of pocket to have it fixed properly. More
I needed new tires for my CR-V and did not want to replace the tires with the same ones that were on the car when I bought it. I always "trust" information I receive from Tom Henigman (Service Consul replace the tires with the same ones that were on the car when I bought it. I always "trust" information I receive from Tom Henigman (Service Consulant) so I stopped by Heritage to get a tire suggestion from Tom. Tom suggested Michelin tires and suggested I speak to Rick Miller -- Rick concurred and I ordered four new tires. I then scheduled an appointment for the installation. When I arrived Tom told me how long it would take, since I was waiting, to install the tires. I was in at 8:00 am and out by 10:30 am not too bad. Whenever, I need to schedule an appointment I always prefer my service consultant to be Tom Henigman because of his no pressure, trustworty approach. More