Heritage Honda Westminster

Upon entering the receptionist promptly introduced us to Agata who immediately made us feel welcome. She was very professional and inquired as to what we were looking for in a new car. We looked at sev Agata who immediately made us feel welcome. She was very professional and inquired as to what we were looking for in a new car. We looked at several Honda Civics and she explained the features of each. We were not rushed or pressured in anyway. On the test drive which was very enjoyable, she explained every detail and answered all our questions. She handled all the paperwork very efficiently explaining every detail to our understanding. Heritage Honda is very fortunate to have such an efficient and knowlegeable sales consultant. It was a pleasure dealing with Agata. More

I thoroughly enjoyed my experience at Heritage Honda of Westminster. They were very patient with me and worked to help me out as much as possible. Chuck himself was very helpful and informative. Again, my Westminster. They were very patient with me and worked to help me out as much as possible. Chuck himself was very helpful and informative. Again, my experience there was extremely positive and if I ever need to buy another honda (although that shouldn't be anytime soon), I know where I'm going!! More

We went to Heritage Honda of Westminster on recommendations of friends and family, and we were extremely satisfied with the service we received from John Holman and Steve Rubin. I highly recom recommendations of friends and family, and we were extremely satisfied with the service we received from John Holman and Steve Rubin. I highly recommend this dealer to anyone shopping for a new Honda. We began by requesting quotes through AAA's New Car Purchase Program. John promptly provided a competitive offer and was quick to respond to questions. His personality makes for a no-pressure, pleasant buying experience. John and Steve patiently worked with us to reach a competitive price. Steve took time to ensure we received a competitive rate for our trade-in. It was very important to both John and Steve that we were completely satisfied, and I have a great deal of respect for that. Clearly they place customer satisfaction above making a sale. Overall, we had a very positive experience with the folks at Heritage Honda. I would most certainly recommend them! More

I found this dealership while searching the Internet for certified used Honda Accords in Maryland. Adam and Dave were very helpful, friendly and patient (read - no pressure sell). Adam and Dave helped me ch certified used Honda Accords in Maryland. Adam and Dave were very helpful, friendly and patient (read - no pressure sell). Adam and Dave helped me choose the right Accord for my needs, and went out of their way to make sure that I was completely satisfied with the vehicle in every way prior to and after purchase (they even took care of some minor nits that I had with the vehicle after purchase that they had no obligation to address). I am completely satisfied with the Accord I purchased from Heritage, and highly recommend Adam, Dave and this dealership. More

From the moment I stepped into the dealership until I left with the car, everyone at the dealership was very friendly and had only one thing on their mind - Customer Satisfaction. I would give them a ra left with the car, everyone at the dealership was very friendly and had only one thing on their mind - Customer Satisfaction. I would give them a rating of greater than five if I could. One person in particular, Chuck Hanna, my sales consultant needs a special mention. I purchased a Honda Pilot touring that comes with a lot of bells and whistles. Chuck very patiently and methodically explained all the features of the car. He took his time and did not hurry me to make the purchase (like a lot of the other dealerships that are only interested in making a sale). Great work Chuck ! Keep it up ! Not only he did he take his time in explaining all the ins and outs of the car, he explained the same features very patiently (I might add) to my wife who was at work and came to see the car the next day. We have purchased a lot of cars in the past but no dealer or sales consultant has spend so much time with us. The manager and the financial specialist were very friendly and did not "push" us with the financing or the other options. The dealer's price was also very competetive. I did not get the color of my choice however I was flexible and I like what I purchased. I am going to personally recommend the dealership and Mr Hanna to Honda Motor Company for the excellent service they provided. All in all a very pleasent experience. Thank-you Chuck! More

My experience with Robert Mason was outstanding! He was extremely professional, had excellent manners, and he was very friendly to be around. I gave this rating because Robert Mason deserves the recogniti extremely professional, had excellent manners, and he was very friendly to be around. I gave this rating because Robert Mason deserves the recognition along with his manager Steve who was equally helpful and proffesional. More

Agatha went out of her way to make sure we would be happy with our choice of automobile and the options we selected.She did a search for the perfect car for my wife and had it brought to Heritage.We didn't h with our choice of automobile and the options we selected.She did a search for the perfect car for my wife and had it brought to Heritage.We didn't have a lot of time to listen to a long pitch.My wife does not care for car buying experiences to begin with and her father had just died. We needed a car for her in a hurry because the engine in her car failed.Agatha got us the car we wanted without a lot of haggle and answered all of our questions quickly. We ordered a dealer installed option to be added to after the sale. Agatha offered to come in to Heritage on her day off to show my wife how to use the device. Where do you find that level of customer service after the sale has been completed? I know where I'll be going and who I'll ask for when I need another vehicle. More

From the time I walked through the door, I was made to feel like a valued customer. All questions and concerns were promptly addressed. The process was much faster than any dealership I've ever dealt with feel like a valued customer. All questions and concerns were promptly addressed. The process was much faster than any dealership I've ever dealt with. My salesperson, Agata Coltrin, was patient and extremely helpful. I have already told several people to see her for their next vehicle. More

My wife and I weren't prepared to replace her vehicle but it became necessary. She decided that after driving a mini van for several years, and the last 6 driving a car, she wanted to get a mid sized SUV. He it became necessary. She decided that after driving a mini van for several years, and the last 6 driving a car, she wanted to get a mid sized SUV. Heritage had quite a good selection of used including several different makes. After looking at the Mazda CX7, new and used, a RAV4 and the Honda CR-V we chose the CR-V. We searched dealers within a 100 mile radius and one thing we found out was that Heritage's pricing was comparable even with so called discount lots and beat many others. The choice came down to two similar CR-V's and Heritage stepped up with a very fair price making theirs the better value. Mike Fiore was patient, informative and helpful all along the way. He was also knowledgeable about a fair range of makes and models. When we emailed or called he got right back to us. So many others at other dealerships still haven't answered questions we posed to them. Bottom line, all 5's on the ratings because they earned it and I will go back. I have already recommended Heritage and Mike to 2 people this week. More

My husband and I were looking for a new pre-owned car for my niece and found a really cute and practical vehicle for her. She loved it after her road test drive. I was surprised how easy it was to purchase my niece and found a really cute and practical vehicle for her. She loved it after her road test drive. I was surprised how easy it was to purchase this car and Adam was very nice and professional. This is my second car purchased at Westminster Honda and not the last. Thanks Adam and Ed, in finance, to help us achieve our goal! Carol Taylor-Long and Ashley Golden More