Heritage Honda Westminster

Bernie Smith was an excellent salesman. He was pleasant, friendly, interesting and engaging. He wasn't a high-pressure sale type; rather, he got to know me a little and what I wanted and made every effort t friendly, interesting and engaging. He wasn't a high-pressure sale type; rather, he got to know me a little and what I wanted and made every effort to work with me to make a good deal and to get the exact CR-Z I wanted, having to call several other dealers to make a trade as the there were only a few white manual EXs within 200 miles. "My" Z arrived on Saturday and I go there after it was cleaned up about 3:30 to work with Bernie to see if we could settle on price. I made a good deal with manager Mike Rohrbaugh and Bernie. I didn't get quite Kelly Blue Book for my trade in, but it was close. That day, I also purchased an armrest and lighted door sill; armrest had to be ordered. By the following Saturday 9/25 I was off work and the armrest had arrived. So, I drove back down to get the armrest and sills installed. But, I got there later than scheduled and there wasn't time to get the installations done that day. Bernie and Malcolm went through a variety of possible resolutions with me, including giving me a loaner for the weekend through Monday and driving my completed car back. Instead, I chose to drive my car back down Monday morning, leave it, and have it delivered to me Monday evening. Abe, a service tech, drove the Z with the new armrest and door sill to my house Monday evening. It was pleasant chatting with Abe about my new "Z". He was very knowledgeable and informative about the Z and about cars in general. Overall it was an excellent experience. Bernie was very easy to work with and made every effort to make the deal smooth and the experience pleasant. The service team was pleasant. Even the haggling over price with Mike Rohrbaugh was pretty smooth and took only a few quick steps. I'll happily recommend Heritage; only wish I lived closer. David Kaplan More

Good sales experience with Rob. Excellent doing business with him! We tried many other cars both at this dealership and other dealerships and felt that the Honda Accord was what we were looking for. Once with him! We tried many other cars both at this dealership and other dealerships and felt that the Honda Accord was what we were looking for. Once we had decided to go with the Honda, Rob made it very convenient for us in deciding the style, model level and color. Always easy to work with from start to finish! More

I found the dealership to be helpful but not at all pushy. It was a nice experience overall. They appeared to have a very smooth and knowledgeable operation from start to finish. Mr. Mason was as po pushy. It was a nice experience overall. They appeared to have a very smooth and knowledgeable operation from start to finish. Mr. Mason was as polite a person as I have ever met. The manager did assist us when needed to agree on a price. More

I purchased a new Honda Accord from Bernie Smith at Mileone Heritage Honda in Westminster. Bernie was wonderful to work with, and gave me an outstanding deal. I went to him since my Dad had a great e Mileone Heritage Honda in Westminster. Bernie was wonderful to work with, and gave me an outstanding deal. I went to him since my Dad had a great experience with his new car purchase with Bernie. I recommend Bernie and Mileone Heritage highly and actually went to him from Virginia since the deal I got was much better than I could get at home. More

John was wonderful to work with...very low key, very informative, friendly, kind and went far beyond the call of duty when my husband's car broke down on the way to pick up our new Element in being very informative, friendly, kind and went far beyond the call of duty when my husband's car broke down on the way to pick up our new Element in being very helpful, even walking from the dealership to the intersection when the car broke down to let my husband know a tow truck was on its way (husband couldn't hear cell phone ring from me :) Very knowledgeable...just a delight! The sales manager also was very nice and Mike was very informative,friendly...just a very easy car buying experience all the way around! More

Robert and both Mike's were great to work with. I was looking for a great price on a Civic sudan EX-L at the end of August. The 2011s were getting ready to come out and so the 2010s were no longer being looking for a great price on a Civic sudan EX-L at the end of August. The 2011s were getting ready to come out and so the 2010s were no longer being made. Mike and Robert worked very hard in locating me an EX-L in the color that I wanted. I know that it was not easy for them to get the trade, but they made it happen. They were great at following up and keeping me in the loop! They also kept the paperwork very short and simple. I was in and out of the Honda dealership within an hour and a half and had my new car. I will definitely be going back to this dealership in the future! More

The sales staff was very courteous, friendly, and responsive. Larry Davis's sales manner was relaxed and informative, never pushy. He gave general information, waited for my questions, and then cover responsive. Larry Davis's sales manner was relaxed and informative, never pushy. He gave general information, waited for my questions, and then covered areas he thought important. I imagine many buyers like myself (not knowledgeable about cars) enter car dealerships with trepidation, but Larry made me feel relaxed. I felt I could trust him. John Becker (sales manager) was very approachable about pricing, which encouraged me to return after our first meeting. More

Our buying experience at Heritage Honda of Westminster was extremely pleasant. Mr. Mason was wonderful to work with and he was very professional and courteous. He worked our deal as quickly as possible, was extremely pleasant. Mr. Mason was wonderful to work with and he was very professional and courteous. He worked our deal as quickly as possible, and our buying experience went very smoothly. The financial manager went over the options that we were interested in purchasing and took his time to explain them very carefully. He was also very personable and professional. At no time did we feel pressured or hurried to make a deal. This was the best buying experience we have ever had when purchasing a vehicle. We would defintely recommend this dealership to others, and look forward to buying a new car from Heritage Honda of Westminster in the future. Thank you! More

Joe Ski is DA MAN!!! He is very friendly, personable, and thourogh. I felt comfortable dealing with him, there was no pressure to upsell add-ons and in fact I had to initiate the conversation about add- and thourogh. I felt comfortable dealing with him, there was no pressure to upsell add-ons and in fact I had to initiate the conversation about add-ons I was interested in purchasing. Joe worked hard to beat the rate offered by my credit union which was pretty good, but he did it. He also took the time to shop my add-ons to get me the BEST price and to have these installed. The whole time, I felt Joe had my best interest at heart. Heritage Honda is a great dealership. I am a member of USAA and used their car buying program to get this vehicle. The savings using this program was significant, yet Heritage Honda had no issue honoring the deal. I highly recommend other members bring their USAA certificates to Heritage Honda to purchase your vehicle. They will treat you right. Financing manager Michael Rohrbaugh took his time with the financing papers and explained clearly all items and their impact on the final price AND impact to motnthly payment. He was patient while I confirmed insurance options from multiple sources before completing the paperwork. More

I drive more than most average Americans, Up to 50,000 I drive more than most average Americans, Up to 50,000 miles a year. As a result, I am a frequent consumer of automotive services. The process I drive more than most average Americans, Up to 50,000 miles a year. As a result, I am a frequent consumer of automotive services. The process of purchasing a vehicle at an unfamiliar dealership is my least favorite thing to do. After reviewing an unsatisfying price at another dealer in Pennsylvania where I live, I decided to visit Heritage. What a difference!! With a comfortable, low key, and down to earth staff this was such a different experience, I was so relieved. I really appreciated the extra effort they put behind my purchase to get my car prepared and the sale completed. The management and owner should ensure they retain the quality staff they have. Do not take them for granted. Top Notch. More