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Heritage Hyundai Towson
Towson, MD
3,098 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,098 reviews
September 12, 2016
Average experience. The pricing is very competitive but the sale person did not have enough training on the vehicle and has some difficulty communicate my need to the oth The pricing is very competitive but the sale person did not have enough training on the vehicle and has some difficulty communicate my need to the other department. More
by ckevin.tam
Verified CustomerEmployees Worked With
Jackie
September 08, 2016
You guys are the best. Everything was ready for me as promised. They really helped come from under a deal that was not correctly structured. I got a lower interest rate and Everything was ready for me as promised. They really helped come from under a deal that was not correctly structured. I got a lower interest rate and Matt really went out his way for us. More
by nakia.bouyer
Employees Worked With
Matt Long
September 08, 2016
2016 Hyundai Accent Overall I'm pleased with the service and everyone was very nice however the organization with regards to the paper work was disappointing. My initial Overall I'm pleased with the service and everyone was very nice however the organization with regards to the paper work was disappointing. My initial visit to the dealership, I provided a good deal of information, however on my second visit to purchase the car, (even made an appointment) , the paperwork completed on my initial visit was misplaced, I had to resubmit or provide the documents again. I also was not informed of what was being done while I was waiting which I found a little unsettling. I had I ask a few times what was going on and where we were in the process. More
by carolynbiondi
Employees Worked With
Dennis Parker
September 07, 2016
Jose Samol The dealer is Excelent and in the future I will buy another car with this company. The people are nice and they work with you The dealer is Excelent and in the future I will buy another car with this company. The people are nice and they work with you More
by jsamol2
Employees Worked With
Javier Cotton Irizarry
September 07, 2016
Mrs Spencer Mr Kevin was a very pleasant and pleasant person my review is shorter than 25 words because he did the job was very very very informative of everythin Mr Kevin was a very pleasant and pleasant person my review is shorter than 25 words because he did the job was very very very informative of everything knowledgeable cards give me the price I wanted and I was very very pleased in the color I wanted to More
by punchy.chitty
Employees Worked With
Kevin
September 07, 2016
Wonderful experience Kevin Moran was awesome, helpful, personable, professional and informative. The whole experience was wonderful because of his genuine compassion and a Kevin Moran was awesome, helpful, personable, professional and informative. The whole experience was wonderful because of his genuine compassion and amazing attitude. I loved the entire experience thanks to him! More
by sharonweed808
Employees Worked With
Kevin Moran
September 02, 2016
2017 Sante Fe SE AWD I'm active duty military, and my wife works from home. We recently purchased our first new vehicle together. Before going into Heritage Hyundai Tows I'm active duty military, and my wife works from home. We recently purchased our first new vehicle together. Before going into Heritage Hyundai Towson, we did our research. We went and talked to other dealerships, trying to find the best deal for our family vehicle. After searching for about a week, we decided on Heritage because of the price they offered, and the model and trim we preferred (color was nice too!). Upon walking in, the experience was great. From the original greet, walkthrough-test drive, business piece, to driving our new car off the lot. We were serviced by Mr. Ibrahim Kassim. The environment Mr. Kassim provided was very helpful throughout the entire experience. He was our focal point the whole time, and he did not disappoint. He was very courteous, knowledgeable, and professional. The entire time, we felt relaxed and well taken care of. The other members were Andre Edwards, Latoya Fowlkes, and Darmon Smalls. All played important pieces to our experience. Ms. Fowlkes was very professional and thorough as our business manager. Mr. Edwards and Mr. Smalls provided additional clarity regarding any pricing questions we had, which got us down to a monthly payment we were comfortable with. All in all, I would definitely recommend Heritage Hyundai to anyone looking for a quality vehicle, fair pricing, and professional service. More
by blakeley987
Employees Worked With
Darmon Smalls, La Toya Fowlkes, Ibrahim Kassim, Andre Edwards
August 27, 2016
Sonata Very flexible staff. Management and Jack took many steps to work to ensure I was getting the best possible deal. Appreciated the customer service prov Very flexible staff. Management and Jack took many steps to work to ensure I was getting the best possible deal. Appreciated the customer service provided. More
by tess.larichiuta
Employees Worked With
Jack Coco
August 26, 2016
Very pleased My salesman, Jackie Coco made me very satisfied with the way I was treated and dealt with and highly recommend the dealership to my friends and family My salesman, Jackie Coco made me very satisfied with the way I was treated and dealt with and highly recommend the dealership to my friends and family. More
by my66vet0
Employees Worked With
Jack Coco, Devon Puurbiance
August 25, 2016
Always get excellent service at Heritage Hyundai Towson I have been going to the Heritage Hyundai Towson dealership to have routine service performed on my 2013 Hyundai Elantra ever since I moved to Baltimo I have been going to the Heritage Hyundai Towson dealership to have routine service performed on my 2013 Hyundai Elantra ever since I moved to Baltimore 3 years ago. The staff is friendly, helpful, and I never feel like I am pressured to purchase unnecessary services. Since I live a half-hour away, I almost always wait on my car to be serviced rather than dropping it off. The waiting room is clean, provides coffee, and has wifi access so that I can work on my laptop while I wait (which means I never really have to "skip" work to have my car serviced). More
by Brent Reed
Employees Worked With
Joey Bonomolo
