
Heritage Hyundai Towson
Towson, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Poor Process All the dealers including Heritage participate in a lousy process of arriving at a price. My salesman tried twice to jump to the close on a deal befo All the dealers including Heritage participate in a lousy process of arriving at a price. My salesman tried twice to jump to the close on a deal before we had even identified a particular car. I got four very different prices from 4 dealers. I wanted to buy from Heritage since they had taken good care of me on service and were close to home. Their bid was the highest. Hyundai BelAir at Jones Junction was the lowest and offered to meet or exceed any other dealer's bid. The other two started bidding down by phone and email as soon as they figured out what I was doing. I went back to Heritage and named a price based on BelAir's and they agreed after the salesman had to bring in his sales manager who had to consult with the general manager. Why didn't they just start me with the general manager? Why don't they just offer one price?! It's a process that seems to rely on intimidating a customer into making a deal. I considered looking for a slightly used Tucson at CarMax just to avoid the process. I'm happy with the Tucson. Not happy with the process. More
The best experience! I got my car yesterday which was such a lengthy procces however rosline was the person who really made a lasting impression I enjoyed my experience ve I got my car yesterday which was such a lengthy procces however rosline was the person who really made a lasting impression I enjoyed my experience very much and for being a first time buyer she made it easy breezy!!! HIGHLY RECOMMEND More
Good Its an exellent experience we had it here , ibrahim did good job , he is the best .. Rest we just started our new car , till now there is no comment Its an exellent experience we had it here , ibrahim did good job , he is the best .. Rest we just started our new car , till now there is no comment at all , hope for the best response if something happend in future regarding vehicle whenever we need help .. Thank you More
Happy Hyundai Wife They say Happy Wife Happy Life....My husband and I walked into the dealership on July 30th was instanly greeted at the door by Ms. LaToya Fowlkes she They say Happy Wife Happy Life....My husband and I walked into the dealership on July 30th was instanly greeted at the door by Ms. LaToya Fowlkes she took us in the back took some information from us and got the ball rolling she even picked out the color of my new Tucson Mojave Sand. Which I get so many compliments on. She then introduced us to Ibrahim Kassim who had us so comfortable we told him everything we wanted and he gave us just we asked for. I will say the most impressive thing to us was out of all the dealers that we visited the few weeks prior to coming into Heritage we were never offered the lease option which I ABSOLUTLY LOVE. I must say Team Work Makes The Dream Work and LaToya and Ibrahim was the dream team that sealed the deal for us. Tony the used car guy also was a very helpful and knowledgeable to us as well More
WORST HYUNDAI DEALERSHIP IN MARYLAND!!! Zero stars if I could rate it less than zero I would. I had a horrible experience and will go out of my way to be sure I tell everyone! Zero stars if I could rate it less than zero I would. I had a horrible experience and will go out of my way to be sure I tell everyone! More
Joey was my service advisor. He was awesome! Efficient and At Towson Hyundai Service ask for Joey. Outstanding service. Awesome. Helpful. Most importantly he made sure I had a car to drive and got a few dollar At Towson Hyundai Service ask for Joey. Outstanding service. Awesome. Helpful. Most importantly he made sure I had a car to drive and got a few dollars knocked off at the end. Made a mountain a relatively easy and painless day. Would recommend him highly More
Review for Tucson Purchase I was in the need for a larger vehicle then my Sonata. Since I have had such a good experience with that car I decided to go with another Hyundai. I w I was in the need for a larger vehicle then my Sonata. Since I have had such a good experience with that car I decided to go with another Hyundai. I was very happy with my experience at mile one heritage Hyundai. It's the second vehicle I purchased with the help of Matt Long. He was very professional and very helpful and I would definitely refer friends or family to him. More
Heritage Hyundai at Towson. This is my first time buying a car, a friend of mine told me about this dealership and he recommended Stan Gabrovski. Thanks to Stan I had a great exp This is my first time buying a car, a friend of mine told me about this dealership and he recommended Stan Gabrovski. Thanks to Stan I had a great experience. More
Great dealership Great Hyundai dealership. I went into the car dealership with my mind set on purchasing a vehicle already, so the agent did not have to do much convin Great Hyundai dealership. I went into the car dealership with my mind set on purchasing a vehicle already, so the agent did not have to do much convincing. When I showed them a lower offer from a competing dealership, they instantly matched it. Overall a good purchasing experience at Heritage Hyundai Towson. More
Customer Service Rosine was a doll but she was too busy while.other sat around doing nothing to help her. Staff need to help each other out more. Rosine was a doll but she was too busy while.other sat around doing nothing to help her. Staff need to help each other out more. More