Heritage Hyundai Towson

I initially wasn't going to go purchase another Hyundai, because of a bad experience i had at another Hyundai dealership.. But after some thought, i reconsidered !!!! From start to finish Mr george smal because of a bad experience i had at another Hyundai dealership.. But after some thought, i reconsidered !!!! From start to finish Mr george small made the entire process very easy and comfortable.. Our appointment was for eleven am..... i did not leave until 5:10pm!!! I honestly felt like i was spending the day with a good friend ; who just happen to be a car salesman Mr. George was patient, informantive, professional with a great personality...!!!! This was my FIRST TIME PURCHASING A NEW VEHICLE!!! And as long as heritage Hyundai is around it won't be my last !!! Satisfied Customer Ms Odette k. Joy More

This was the second car we bought from this dealership. First, we would not have returned had we not had a good experience that first time. The staff is courteous from the start. Matt was personable and First, we would not have returned had we not had a good experience that first time. The staff is courteous from the start. Matt was personable and genuine in his approach. He was responsive to our questions and always returned our calls in a timely manner. We worked on price and came up with a figure that was in line with the researched market value. When buying a car can be so intimidating, Matt made it a pleasant experience. I would return .... again. More

Matt Long was the reason that we chose Heritage Hyundai. After submitting an online quote request, he went above and beyond all other sales representatives from local dealerships. He was informative, friend After submitting an online quote request, he went above and beyond all other sales representatives from local dealerships. He was informative, friendly, and prompt- all without being pushy or resorting to sales gimmicks. There were no gimmicks needed. He got us all of the information that we requested and put everything together in record time, leading to our purchase of a 2012 Santa Fe. We're thrilled with the purchase and just as thrilled with the help that we received from Matt. I would recommend him and the dealership to anyone looking for a no-hassle deal and a great overall experience. Laura Peters Contracting, Inc. More

The customer service at Heritage Hyundai of Towson was great. Everyone was friendly and they helped me get exactly what I was looking for. They helped me through the loan process and spent a great deal of great. Everyone was friendly and they helped me get exactly what I was looking for. They helped me through the loan process and spent a great deal of time taking care of me. I love my new Hyundai and I wouldn't trade it for anything else. More

Our experience with Heritage Hyundai was great. Our sales person went out of his way to assure that we got the vehicle that we wanted. So far everything since our purcahse has went well. I would reco sales person went out of his way to assure that we got the vehicle that we wanted. So far everything since our purcahse has went well. I would recommend this dealership to anyone looking for great service from the time that you walk in and throughout the whole process of buying a vehicle. More

I had a wonderful experience with buying my car. Matt was very patient with me in picking out my car. He went beyond just selling me one that was on the lot and looked to find the one I really wanted. I wou very patient with me in picking out my car. He went beyond just selling me one that was on the lot and looked to find the one I really wanted. I would highly recommend Matt to anyone looking for a car More

This was the best experience I have ever had buying a car. Everyone was so friendly and the environment was very positive. I felt as if they were very genuine and wanted to get the best price they coul car. Everyone was so friendly and the environment was very positive. I felt as if they were very genuine and wanted to get the best price they could for the car I bought. They did not play any price games, and they gave me the price I was told they would. I would recommend anyone to purchase a vehicle there! More

I could not be any happier with my experience in buying a new car at the Towson Hyundai dealer. Matt Long was the most patient person to deal with and he was very informative and answered my concerns and qu new car at the Towson Hyundai dealer. Matt Long was the most patient person to deal with and he was very informative and answered my concerns and questions at length. Matt had to deal with my ever changing mind on what I wanted and was so gracious and took his time to find what I was looking for. In the end I got the car I wanted and have Matt and his team to thank for this ! Based on my other experiences on looking for this car I would not hesitate to go back for my next car and have already given Matt's name to family and friends. Thank you so much Matt and the team at Hyundai Towson. Happy New Year More

This is a wonderful outfit. I am a young woman, and have had horrible luck with car dealerships. My experience with Heritage Hyundai and George Small was a game-changer. I sent in an internet inquiry abo had horrible luck with car dealerships. My experience with Heritage Hyundai and George Small was a game-changer. I sent in an internet inquiry about a 2007 Volkswagen Jetta that appeared on their Web site. I went in, fell in love with the car instantly, and they worked a great deal for me on the financing end. They do not work on commission here. As a result, they do not harass/badger you to buy the car, warranty or anything else. They ACTUALLY want you to be happy with the purchase. They also handled all the pesky post-purchase crap that no one wants to deal with... i.e. changing insurance, switching plates, getting registration, ect. USE THIS PLACE. You will not be disappointed. Tell them Jen in the silver Jetta sent you. :) More

Dear Mr. Small I would like to take this opportunity Dear Mr. Small I would like to take this opportunity to express both my gratitude and appreciation for the excellent service and dedication extende Dear Mr. Small I would like to take this opportunity to express both my gratitude and appreciation for the excellent service and dedication extended to me at Heritage Hyundai Towson by you and your staff. Throughout the process, you were thorough, organized, professional, polite and just plain helpful. Your customer service ethic was pretty clear to me from the first initial hand-shake. I would also like to extend my gratitude to Ms. Robin within the finance department. She made the buying experience easy and understandable and for that I am grateful. I am so happy with my new 2011 Hyundai Sante Fe. I never thought that I could have ever been able to purchase a NEW vehicle, let alone, on my own. Thank you again for making me a happy customer and a job well done!!!!! Queenie More