Heritage Hyundai Towson

Before going to the dealer, I "fixed" the price through truecar.com since I didn't want to bother fighting over the sales price. Matt Long was my salesman. He was very polite and almost always to through truecar.com since I didn't want to bother fighting over the sales price. Matt Long was my salesman. He was very polite and almost always took my calls right away. I gave five star for this dealer because they kept their words and didn't include any "hidden fees". I am satisfied with the price and overall experience with the dealer. More

I bought a certified pre-owned Hyundai here. Experience with salesman was OK. I also was peeved about the floor mats. I didn't realize the car had none until I already purchased the car. When I called b with salesman was OK. I also was peeved about the floor mats. I didn't realize the car had none until I already purchased the car. When I called back to ask if they would work with me on getting floor mats, they said there was no way. They also did not have all the paperwork for the sale (warranty info, etc.) in order at the time and I was pressured to sign documents before I was ready. They don't seem to care about the customer - only the $$ and I felt that. Especially with their finance guy. Kind of a jerk actually. I would not have bought a car here if I didn't really need one at the time. I'm also suspicious of the number positive reviews for this place on dealerrater.com - most them are pretty recent and sound similar. I wonder if they are falsifying the reviews to bring in more customers, though I have no proof of that. I hope that dealerrater.com looks into it. I honestly think this place is shady and would elect to go elsewhere. More

Customer Service: Tony customer service was great, because he made sure I was getting the service I needed. I explain to Tony the size vehicle I need. Next day he had alist of cars for me that was gre because he made sure I was getting the service I needed. I explain to Tony the size vehicle I need. Next day he had alist of cars for me that was great service and fast. Then as I drove some of the vehicles. Tony was explaining to me about each vehicle and what might be good for me. Quality of work: Tony Quality of work was great he takes the exract mile to help his customer out no matter what the problem is. Friendliness: Tony Friendslines was great as soon as I walked inside his office he offered me something to drink or a snack. Right there I new he was a good person, because he made sure I was relax no matter what. And as we were going over stuff it same like he was telling me as a firend not a empolyee. Overall Experience : My over all Experience with the Mile One family was great everyone thier has great Customer Service and takes the exract step to help thier Customer no matter what the situation is. Im just glad they were the company i decide to go to because they treated me like Family. Price: I don't no who will read this but the Price was good I guess to tell the truth I just looking for a car. It was hard our thier because people are welling to take you money without Customer Service and understanding their customer. Iam glad I choose Mile One Heritage to get my car from More

I bought a 2010 used Sonata from Matt Long at this dealership after having seen the vehicle on AutoTrader.com. I HATE buying cars because I always feel like the dealership is trying to get one over on dealership after having seen the vehicle on AutoTrader.com. I HATE buying cars because I always feel like the dealership is trying to get one over on me. Matt & his boss, Jason, were extremely professional and friendly with absolutely no tactics to pressure me into a decision. I very much appreciated this. The only reason I rated the dealership a 4 instead of a 5 for customer service & overall experience is the amount of time it took, once we had come to an agreement, to actually take my money was over 90 minutes. This is not a reflection on Matt at all but rather the dealership for not having enough processors to take care of the traffic they had that day. I paid cash so none of this time was in loan processing. I will definitely shop here for my next vehicle though in spite of this. More

Heritage-you have a "Gold Mine Sales Consultant" in Matt Long ! You really should promote him, praise him, thank him and give then turn around and give him a good bonus in addition to an office with a wind Long ! You really should promote him, praise him, thank him and give then turn around and give him a good bonus in addition to an office with a window-he definitely deserves it. Not only did Matt know EVERYTHING about Hyundai's, but he also listened, advised and even had manners, which is a rare commodity in todays world. Matt was Super Wonderful ! A Perfectionist ! Matt Long is absolutely the Best Sales Consultant that we have ever worked with and we will continue to use him in the future. Without a doubt Matt Long should be the #1 Sales Consultant in "2011" , if not we hope he can cut his steak ! (Even thought we didnt even get a key chain or mouse pad ! lol > joking !) Thanks to Matt Long ! What a great guy ! The best guy around ! Thanks Matt ! Now get out ! Kim and Byron Werner More

Excellence as a whole in every manner. I am thankful and please for the service that I receive from the employee’s from Heritage Hyundai in Towson, MD. Everyone that I deal with was very respectable, respon please for the service that I receive from the employee’s from Heritage Hyundai in Towson, MD. Everyone that I deal with was very respectable, responsible, proficient, professional, patience, and caring that they met to my expectation of purchase my new car. I am positive that when I am ready to purchase another car that I will return back to Heritage Hyundai in Towson, MD. It was my son that brought me to this locates because of the great manner in which he had received from Matt Long. I rate them highly effective in every way. More

I contacted Heritage Hyundai through the internet and George almost immediately called me to set up an appointment. I told him the exact car I was interested in, model, color, etc. & he had it at our a George almost immediately called me to set up an appointment. I told him the exact car I was interested in, model, color, etc. & he had it at our appointment. Everything went smoothly & everyone we worked with was very professional and appreciated our business. We have dealt with Heritage before in having our other cars serviced there & were always treated well. They go out of their way to get you satisfied. I would definitely recommend them to anyone. More

Our sales man Jake Wolfe was very professional and knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle we wanted. He was great. I will recommended him to friends and family. Thank you for such great service Margaret Jones More

Matt was great to work with...professional, personable and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on lo and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on loan when I arrived at the dealership but they made the effort to get the car back for me to view and then purchase that same day. I'm pleased with my purchase, the dealership and with Matt's service. More

I am not fond of car-shopping, but was extremely impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the amount of time Mr. Pryer took to show me how to use all the features available to me. I absolutely will visit Mile One in the future! More