Heritage Hyundai Towson

My daughter was interested in buying her first new car and we visited several dealerships. George Small was so patient and did everything in his power to make sure that she got everything that she wanted and we visited several dealerships. George Small was so patient and did everything in his power to make sure that she got everything that she wanted at a good price. He even let us take a car home for a day so she could test the ride. She loved all the amenities but didn't like the suspension so he suggested that she test drive the other model of the Elantra which has a different suspension. He even stayed late (until 10:30 pm on our first visit and 11:00 pm on the day we bought the car) to make sure that we were happy with the car before buying it. She is delighted with her new car and I am very satisfied with the service that we received. I would highly recommend this dealership to anyone looking for a new or used car. More

My experience at heritage Hyuandai of towson was excellent. The salesman i worked with, Doug W., was very knowledgeable and i felt as if he went above and beyond to make my experience at Heritage H excellent. The salesman i worked with, Doug W., was very knowledgeable and i felt as if he went above and beyond to make my experience at Heritage Hyuandai a pleasant one. I would definitley refer my friends to take a look at buying a care there. More

I had been looking at cars since this summer and went on line to check out what was available and where the dealers were located. I decided on Heritage due to location. When I finally too the leap and dec line to check out what was available and where the dealers were located. I decided on Heritage due to location. When I finally too the leap and decided to at least look at the cars Matt met me on the lot and assisted me with checking out the car I decided to purchase. there was not preasure to purchase, the whole experience was a good one. I appreciated Matt with working with me and answering all of my questions. thanks. More

I did a lot of research of compact cars and decided the 2010 Hyundai Elantra would be the best buy for the money in that category. I looked on-line at the inventory of a few local Hyundai dealers and made 2010 Hyundai Elantra would be the best buy for the money in that category. I looked on-line at the inventory of a few local Hyundai dealers and made a few calls to the dealerships. I liked the way my inquiry was handled by Heritage and decided to see and drive an Elantra. My wife and I were introduced to Floyd who was friendly, Knowledgeable, and patient. He showed us an Elantra GLS and set us up for a test drive. We elected for Floyd to come along to answer our questions. He showed us all the features of the car from under the hood to inside the trunk. The car was not quite what we wanted in a car. While we were standing on the lot a truck drove up with a black 2011 Elantra on board. We liked the looks and features on that model, but since it was the first of the 2011's to arrive, there were no great discounts on that car. Floyd suggested we look at the only black 2010 Elantra on the lot which we had not noticed. He suggested we take it for a test drive and we did. It was an Elantra SE, and had many of the features I liked: Alloy wheels, sport tuned suspension. electronic stability control with traction control and other features not on the GLS. Floyd worked out a great deal for us including a generous trade of our 1992 Nissan 300ZX. Floyd never pressured us and was patient throughout the whole process. I would recommend Heritage Hyundai and especially Floyd Pryor to anyone interested in purchasing a Hyundai. We drove in with a 1992 Nissan 300ZX and a few hours later drove out with a brand new 2010 Elantra SE. More

This was my first car purchase. I was nervous to buy a car on my own (especially without my father), but the sales staff was extremely helpful and friendly. My sales agent, Tony, made the sale go very smo car on my own (especially without my father), but the sales staff was extremely helpful and friendly. My sales agent, Tony, made the sale go very smoothly and I am very pleased with my purchase. I would definitely recommend this dealership to others. More

I was very impressed with this dealership and employee specifically. I used the internet to search for a sonata, and requested a quote as well. Matt replied to me quickly and took interest in my inquiry specifically. I used the internet to search for a sonata, and requested a quote as well. Matt replied to me quickly and took interest in my inquiry. Any question I asked was answered immediately and there was no hassle in discussing price of the car via internet. Interestingly, no other dealer was able to match his deal. Upon meeting, he was friendly, open to viewing many cars, took us for a long test drive, explained all there was to know, and I never felt pressured by him. This was a wonderful experience and I would recommend Heritage and Matt to future buyers. More

Very happy buying experience. Matt was very knowledgeable, friendly and professional. I test drove a couple of cars and he made it very comfortable the whole time, while providing the info I ne knowledgeable, friendly and professional. I test drove a couple of cars and he made it very comfortable the whole time, while providing the info I needed to know. The pricing was straight forward and competitive. The showroom. while not large and expansive was clean, comfortable and nicely decorated. More

After selecting the type of vehicle I intended to purchase - a Hyundai Sonata - I continued researching dealerships. Some in the Baltimore metro area had extremely negative comments.Coming across Dea purchase - a Hyundai Sonata - I continued researching dealerships. Some in the Baltimore metro area had extremely negative comments.Coming across DealerRater.com I took note of the reviews for Heritage Hyundai in Towson, MD. Although there were a few salesmen with good ratings, two stood out; one being Matt Long. I cautiously entered the dealership with research in hand, but still somewhat skeptical about the DealerRater comments. Certainly, anyone can post flattering comments. However, after meeting Matt and working with him I was pleasantly surprised. Although he was with another customer when I arrived, another salesman showed me the Sonata and answered questions while I waited. In itself this was surprising since he was not going to get any potential sale. Noting that I had used DealerRater and specifically asking for Matt by name made its way around the building rather quickly. The manager seemed to be suitably impressed. Matt was great to work with. It took a few days to locate the vehicle with the specifications I wanted. Matt kept in contact via phone and e-mail to let me know of his progress in expediting the delivery. The dealership and Matt gave me, what I felt, was a fair deal on the vehicle of my choice as well as a good price on my trade-in. Thank you. More

Very happy buying experience. Tom was very knowledgeable, friendly and professional. I found and test drove the exact car I was looking for and he made it very comfortable the whole time, while providing the friendly and professional. I found and test drove the exact car I was looking for and he made it very comfortable the whole time, while providing the info I needed to know. Although there was some confusion over the monthly price I was targeting. Initially the extras offered were not discussed until after the monthly has been negotiated which was a somewhat frustrating and raised that negotiated monthly price. In all, for the most part it was a stress free experience. More

Thank you Tom for all your assistance I need more time Thank you Tom for all your assistance I need more time to be sure the car will hold up as rated. I also need to see how the dealership service dept Thank you Tom for all your assistance I need more time to be sure the car will hold up as rated. I also need to see how the dealership service dept will perform. If they work as hard as you do, I will be in good shape. PS I am working late hours (making up for looking for a car last week) so I will not be able to bring the car by for the touch up work/repairs noted during the sale of the car. How good a job the repair shop does with these repairs will also have an impact on my satisfaction. More