Heritage Mazda Towson

My experience at this Mazda dealership was outstanding in every way. I visited several dealerships before landing at Heritage Mazda. Chad was by far the most genuine and comfortable salesperson I've ever wor every way. I visited several dealerships before landing at Heritage Mazda. Chad was by far the most genuine and comfortable salesperson I've ever worked with. He took his time to explain the ins and outs of the various models and to help me determine the best car for me. He never pushed me to buy up. Chad was very thorough and patient about explaining every feature of the car even after the deal was sealed. My Mazda 3 came with bluetooth and Chad set the whole thing up before I left. Scott was great too. He explained each cost and all of my options in a way that I could easily understand. I felt like I got a great deal and he gave me a fair price on my trade in. He even let me borrow his computer to read reviews (Edmunds, etc.) of the Mazda 3 as well as other cars I was considering! The facility is very nice too. Chad gave me a little tour of the sevice waiting area. It looked clean and comfortable plus free wifi. When I'm ready to buy a new car, Heritage Mazda Towson will be my first stop! More

Historically, car buying for Sean and I has always been an unpleasant experience, but we are thrilled that we have finally broken that trend with our experience at Heritage Mazda of Towson. Bo was excelle an unpleasant experience, but we are thrilled that we have finally broken that trend with our experience at Heritage Mazda of Towson. Bo was excellent to deal with...we never felt pressure or "oversold". He was knowledgeable and if we asked a question that he wasn't sure of, he always made sure that he found out the information for us. Truthfully, the way we were treated at Mazda Towson ultimately contributed to our buying decision. We are very happy with our new CX-9, and will highly recommend this dealership and Bo to anyone looking to purchase a Mazda. Thank you! More

Chad was a great salesman. Helped me find the right car that was a good fit for me price and style wise. Couldn't of asked for anything better for customer service from a sales person or from any other of that was a good fit for me price and style wise. Couldn't of asked for anything better for customer service from a sales person or from any other of the employees at the dealership. From the time i walked in to the time I lefted with my car, i was helped 100% of the way. More

I had some crazy circumstances regarding the trade in of my old car (paid off but co-owned with an ex), Chris, Joe and the whole team were patient and went out of their way to make this lease happen. We wo my old car (paid off but co-owned with an ex), Chris, Joe and the whole team were patient and went out of their way to make this lease happen. We worked together for a couple of weeks and finally, on 3/9, I was able to pick up my new Mazda3. I appreciated everything they did for me and will definitely recommend that others go there. More

Before yesterday afternoon, I would have been willing to bet money on the belief that there is no such thing as a good, honest car salesman/dealership, but then I met Chris and the Heritage Mazda Towson tea bet money on the belief that there is no such thing as a good, honest car salesman/dealership, but then I met Chris and the Heritage Mazda Towson team. I traveled an hour and a half to shop for a used CX-7 there because 1.) they had more in stock than the others combined 2.) they had the best prices I could find and 3.) respect and confidence in that it is a MileOne dealership! That visit paid off because I left with, what can only be described as, my dream car! No scams, no hidden fees, no gimics and we were treated so well and got such a great deal! They earned our business as well as our loyalty and in the future we will be visiting them first when looking for a new or used vehicle. More

It was a pleasure working with John and Dani and the MazdaDealership. My sale rep HanK Johnson took the time out to find out my needs in a used car. He made it his mission to find me the right car that MazdaDealership. My sale rep HanK Johnson took the time out to find out my needs in a used car. He made it his mission to find me the right car that fits my needs as and budget. Im glad i had the pleasure of working with him. Right off the back I felt as if I knew him for years I was welcomed as if I was a guest at his house. Mr. Johnson is really good at what he does I am really satisfied with the car the dealership and the staff. I went to several dealeships and Mazda of Towson gave me that confidence to say that this is where i wanna buy my car. I would recomend them to anyone thats looking for a new or used car no matter what stop in and see the Hank and the team. More

Always thought that by now I would own a Lexus I am glad I dont. I am glad I bought a Mazda and cannot think of another car I would rather be driving. When your new Mazda says Zoom Zoom do not take it light I dont. I am glad I bought a Mazda and cannot think of another car I would rather be driving. When your new Mazda says Zoom Zoom do not take it lightly because it means it.Joe was great if you need a car go see him first. More

We called and spoke to Chris that morning. He made himself available later that day. He was friendly, knowledgeable, accomodating and professional. He didn't pressure us and he listened to our needs himself available later that day. He was friendly, knowledgeable, accomodating and professional. He didn't pressure us and he listened to our needs and the budget we had for a car. He is now looking for a 2nd car for us. I would recommend him and the dealership!! More

My experience was the best ever. This was my first new car and I had more help then ever possible. I would like to thank Rick and Scott for all their help this past week. It was a crazy time, but fun. In car and I had more help then ever possible. I would like to thank Rick and Scott for all their help this past week. It was a crazy time, but fun. In the end it was well worth it. I love the car. I will be back and I will tell my family and friends. Thanks again. More

They had the perfect car for us; service was friendly and helpful--I appreciated that Chris did not give us a "hard sell" or try to sell up to a new car. We are very pleased with the used car we bought. The helpful--I appreciated that Chris did not give us a "hard sell" or try to sell up to a new car. We are very pleased with the used car we bought. The buying and financing process went very smoothly. More