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Heritage Mazda Towson

Lutherville, MD

Overview
Employees
Reviews
Vehicles
4.7
1,390 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,390 reviews

November 20, 2023

Friendly and accommodating! Had a pleasant experience and would recommend Jenna to anyone to help them find their new vehicle! More

by AUNTIEBEAR82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Desell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
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Nov 21, 2023 -

Heritage Mazda Towson responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 17, 2023

Paulette very helpful when I decided on a different car. Patient and helpful highly recommend. Even though Stef wasn’t there when I came in, he worked tirelessly before I came to make sure I was ready to go More

by Izziebeth14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P
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Nov 19, 2023 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2023

Everyone at the dealership has been very professional and helpful in every way. I am looking forward to closing this deal for the H3 Alpha. More

by cjfearing
Recommend Dealer
Yes
Employees Worked With
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P
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Nov 11, 2023 -

Heritage Mazda Towson responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

November 02, 2023

A phone call to Amin was painful to say the least. Rude and unhelpful. Not willing to go out of his way to help me with a simple question. I will NEVER buy a car from Heritage Mazda again. I would ra More

by bernphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amin Fatouraee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Corey Davis, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Corey directly at corey.davis@mileone.com or 410.427.7908 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

October 22, 2023

Ralph was just the perfect salesman for us. Not pushy at all, but there with the information that we wanted when we were ready. Really listened to what we needed and didn't try to steer us in More

by mktab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2023

I had a awesome experience! Everyone was truly amazing and helpful! Shoutout to Paris, Karis, Stef, and Greg!! More

by awil1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stef P, Greg Ellison, Kashae Porter, Karis Rayner
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Oct 21, 2023 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Mazda Towson as your first choice for service!

October 14, 2023

Paris thank you for the awesome customer service. I was very nervous about this purchase. You explained everything very thoroughly and made me feel very comfortable. Thank you for that. More

by pageladybug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Report | Print
Oct 16, 2023 -

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

September 29, 2023

Heritage Mazda Towson is amazing! Paris Tato in finance is incredibly helpful and knowledgeable. Everyone worked hard to make the deal on the right car work beautifully. Thank you all More

by allison.sheff3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato, Corey Davis, CJ Jefferson
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Sep 30, 2023 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2023

I really had an amazing experience at this dealership. Paris, Jenna and Stef were great to work with. More

by ChristaCSutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P
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Oct 01, 2023 -

Heritage Mazda Towson responded

Hi Christacsutton, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 24, 2023

I purchased a Cx5 from this dealership in 2017 and now another. They serviced my original Cx5 and they will be servicing this as well. I have total faith in the fairness and thoroughness of this dealers More

by richardhuge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Tzvetanov, Chester Dennis
Report | Print
Sep 25, 2023 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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