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Heritage Mazda Towson

Lutherville, MD

4.8
1,360 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,360 reviews

December 16, 2022

I had an amazing experience here! Paris and Nima made my first car buying experience a pleasure. They were so thorough in their explanations and thoughtful in their service. I will de More

by toripete7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P, Nima Eskandarian
Dec 17, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

December 13, 2022

Fast, efficient and hassle-free experience. We were able to purchase the car same day with the help of our car dealer Bill. He is very accommodating and answers our queries very patiently. He a More

by maiantwinx
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billten Abiaba, Scott Feinstein
Dec 15, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 30, 2022

Very helpful. Took the time to explain the process and made sure I was happy/understood every step of the way. More

by Mrlebow25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P
Dec 01, 2022 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 28, 2022

As usual always a great experience with heritage mazda towson going on my 4 car purchase on this location. More

by loayza89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Nov 29, 2022 -

Heritage Mazda Towson responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 26, 2022

Good I will most definitely tell anybody about u guys it was a good experience More

by Mnewkirk7476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato, keith jones
Nov 28, 2022 -

Heritage Mazda Towson responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2022

We had a great experience at Heritage Mazda Towson! Prices are extremely competitive and they make sure the transaction is a win-win. Everything was explained clearly without any pressure. Paris was wo More

by ally.battista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Kashae Porter
Nov 10, 2022 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Everyone was very nice to deal with especially my Sales Rep Nima. The finance manager Paris was also very knowledgeable and pleasant to work with. Had a bad experience with one of the sales managers though More

by Karenrightnour
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chaconas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Tajik, Paris Tato, Stef P, Greg Ellison, Nima Eskandarian
Nov 04, 2022 -

Heritage Mazda Towson responded

Hi Karen. Thank you for sharing feedback about your visit to Heritage Mazda Towson. We are glad to hear you had a positive experience with our Sales Associate, Nima, and our Finance Manager, Paris; however, we sincerely apologize for any lack of clear communication you experienced at our dealership. This is certainly not our way of doing business, as we take great pride in providing honest, reliable and transparent information to all customers. If you have any further questions or future vehicle needs, please contact our General Manager, Scott Feinstein, directly at scott.feinstein@mileone.com or 410.427.7957 as we want to ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you in the future.

November 02, 2022

Nima was so knowledgeable of the car that we looked at that you could barely even tell he was so new. Great vibe from the moment I walked in to even after I left with the car. 5/5 stars, highly recommende More

by jacobgill94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nima Eskandarian
Nov 08, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 31, 2022

I had a great experience at Heritage Mazda Towson. Everyone was helpful and knowledgeable and got me through the process as quickly and efficiently as possible. Ransey Stimson went above and beyond to More

by Anna B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson
Nov 07, 2022 -

Heritage Mazda Towson responded

Hi Anna, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2022

Great place to buy a car. Everyone is so nice and did not keep pressuring me to so this or that. Thanks Bill Chris and Paris More

by iamfaithful1967
Recommend Dealer
Yes
Employees Worked With
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Billten Abiaba
Nov 05, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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