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Heritage Mazda Towson
Lutherville, MD
1,356 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,356 reviews
February 01, 2025
James was a great help in the purchase of our newest car. Thanks for being patient with us. Thanks for being patient with us. More
by knchow
January 29, 2025
James made the entire deal quick and painless, i had a very pleasant experience today very pleasant experience today More
by Zfye817
January 24, 2025
I purchased a beautiful red Mazda Cx5 from Heritage Mazda online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with R online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with Russ the Sales Manager and Dyvon. Dyvon was amazing! He was patient, willing to cooperate, and had a really good attitude. Russ wasn't bad but I deducted a star because on the final negotiations when I spoke to the Finance Manager Elliot I was charged $1,000 extra. Elliot told Russ and Russ said, that was a "mistake" he thought I purchased an additional warranty?? That's an unacceptable mistake in my opinion. Also many times when I called I would get call backs that were 45 min. to 2.5 hours later - except for Dyvon he would respond quickly. Overall I'd do business with them again just cautiously. More
by Rockon268
Employees Worked With
Other Employees :
Russ (Russian? last name) Sales Manager? , Elliott Robinson
January 23, 2025
I highly recommend buying your next Mazda from Heritage Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. Yo Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. You both made the process go smoothly. Awesome job! More
by Mazda Mom
January 21, 2025
James was a great sales rep, listened to all our requirements and made sure we left with what we wanted. requirements and made sure we left with what we wanted. More
by jksevik
January 19, 2025
James was great, professional and caring! Anthony ran our financing and did a great job. Anthony ran our financing and did a great job. More
by nicoleagerm
January 16, 2025
James showed amazing service, giving us his best opinions and numbers for financing. Also was confident in his work! and numbers for financing. Also was confident in his work! More
by Awinn0611
Employees Worked With
Other Employees :
Anthony Scott, Gabriel Walman, Elliott Robinson
January 16, 2025
Working with James was like having a conversation with my brother. I can’t say enough about his attention to detail, Knowledge of the car’s efficiency and amenities. James was patient he explained each step brother. I can’t say enough about his attention to detail, Knowledge of the car’s efficiency and amenities. James was patient he explained each step then reviewed the accessories and didn’t move on until we were comfortable with each step. I am totally satisfied with my purchase More
by AW
January 14, 2025
James is a pro. Great to work with. Always prepared and efficient. He and the entire sales team made the process go smoothly. Great to work with. Always prepared and efficient. He and the entire sales team made the process go smoothly. More
by Rich
January 14, 2025
The car buying process was overall straightforward and not stressful. The facility was nice and the staff were helpful. I did not feel pressured at any point. not stressful. The facility was nice and the staff were helpful. I did not feel pressured at any point. More
by hkpreston
