Heritage Mazda of Bel Air

The two of them made this a very easy, no hassle transaction. The truck I bought was for my business, and they dropped it off for me at one of my locations. They quickly took care of an issue with transaction. The truck I bought was for my business, and they dropped it off for me at one of my locations. They quickly took care of an issue with the passenger side door not locking, after we had purchased the vehicle. More

Prior to purchasng our vehicle I had never done business with Heritage Mazda. I feel compelled to write in to let others know what an absoute wonderful experience it was to deal with Ken Arment our Sales R with Heritage Mazda. I feel compelled to write in to let others know what an absoute wonderful experience it was to deal with Ken Arment our Sales Representative and Will Wells who accompanied us on our test drive. Both were pleasurable to work with, knowledgeable about Mazda's product line and incredibly accommodating in their customer service. Ken clearly put us, the customer, first and I will definitely buy from him again in the future. More

The staff at Mile One in Bel Air MD are wonderfull!! I couldnt be more pleased with the service. David Himmer worked with me. He was so knowledgeable about Mazda and seemed to really care about getting me couldnt be more pleased with the service. David Himmer worked with me. He was so knowledgeable about Mazda and seemed to really care about getting me in the car I wanted! I will defintly purchase again from Mazda!! Thanks David More

Bruce was fantastically wonderful. It was a very rough start to the year and the month ended with my car dying and me having a nervous breakdown. He was very patient and understanding and I am not easy to start to the year and the month ended with my car dying and me having a nervous breakdown. He was very patient and understanding and I am not easy to deal with on a good day, let alone when I'm falling off the deep end. I hope I can recruit people to go see him and find a new car. Thanks again for everything, Megan. More

Dave, You were great. Thank you. You helped me get the Dave, You were great. Thank you. You helped me get the car I wanted. You were sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo Dave, You were great. Thank you. You helped me get the car I wanted. You were soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo nice. Dustin More

Excellent overall visit. Mike Weatherman is THE nicest guy my family and i have ever encountered with car service. He answered all our questions and was helpful with everything. we didnt leave there with guy my family and i have ever encountered with car service. He answered all our questions and was helpful with everything. we didnt leave there with unanswered questions like in the past with other dealerships. i would most definitely recommend this dealership to anyone. we will be returning to heritage mazda of bel air in the future for all of our car needs. thank you!!!!!!!! More

We walked in and were promptly greeted by Ken Arment. We explained our problem with our current car and suggested we were considering buying a Mazda 3 instead of repairing our Saturn. Ken took over and gav explained our problem with our current car and suggested we were considering buying a Mazda 3 instead of repairing our Saturn. Ken took over and gave us prices and payments on the Mazda 3 sport and touring models. He then suggested leasing vs buying. Within 3 hours we leased a Mazda 3 i 4=door touring model and drove it home. Ken, the sales manager (name unknown), and Justin (the finance person) were all completely capable, knew their jobs and performed them in an expedient, honest, and friendly manner. It is the best experience I have ever had in buying a car, bar none.The car is everything they said it would be. I don't know which I enjoy more - driving the car or dealing with your sales people. All in all, my wife and I are extremely pleased with our experience at Mazda, and I could never say that before in all my 50 years of buying cars. We will be happy to recommend you to our family, friends and acquaintences. Gil and Doris Evans. More

i dealt with ken for a few months, trying to find what we wanted and changing our minds on options/trim several times, when it looked like we were closing in on something promising. we wanted to be certain w wanted and changing our minds on options/trim several times, when it looked like we were closing in on something promising. we wanted to be certain we were getting what we wanted, and ken was great about rolling with the punches, which must have been frustrating. ultimately, ken secured the mazda CX9 we wanted and made sure the price met our requirements. Justin educated us on all the warranty options without unnecessary pressure. when the time came, ken delivered the vehicle (not an easy task) to our door, and made the signing process a breeze. he was very patient in answering any questions/concerns we had in familiarizing us with our new wheels. it was a very positive experience that i wish we could have had with our mazda dealer down the street (sharrett), but ken made the distance worth it! we would definitely contact heritage mazda in belair again (if ken is there:) adam himelfarb More

We arrived at the wrong end of the Heritage dealership by accident, but that was the first right move we made. We were no aggressively meet by Mr. Libertini and after explaining what we were looking for he p accident, but that was the first right move we made. We were no aggressively meet by Mr. Libertini and after explaining what we were looking for he pointed us in the right direction. We had come into the dealership to look at a specific car we had seen on their website. Mr. Libertini was able to take us straight out to that car, show us it plus sides and then went on further to show us aneven better car (that was not more expensive, just newer and fewer miles). We were impressed with the car, but wanted to make sure that our son whom the car was being bought for would be happy with it. At no time did we ever feel that "Hard Sell" attitute around Mr. Libertini. He assured us that when we brought our son back he would have time to meet with us and hopefully get us into a great car. WE dd take our son to look at another dealer, but they did not have that same non "Hard Sell" feeling we had with Mr. Libertini. So I called Mr. Libertini and told him we were on our way back to the dealership. When we arrivd he had the car waiting for us and was way cool about talking about it to our 18 year old son and making him feel at ease to. After a second test drive with our son we knew that not only was this the right car for him, but it was right salesman. Heritage Madza of Bel Air sold us our new 2008 Mazda 3 (with only 11000miles) at a great price, they got us the second key and owners manual we needed. The service department even called ME, to set up a time for me to bring the car in so they could set the key up for us. I have been back to Heritage Mazda to buy all season floormats for the car and the parts department was great too. All-in-All Heritage Mazda and William Libertini in particular shined during what could have been a stressful car buying process and made it a very easy! I WILL be back to work with William Libertini again to get our next car. More

Scott Burton and the rest of Heritage Mazda staff were very professional and nice. Doing business with Heritage Mazda was easy when coming to a final price and buying the vehicle all together. I rate my o very professional and nice. Doing business with Heritage Mazda was easy when coming to a final price and buying the vehicle all together. I rate my over all experience with Heritage Mazda very well. More