Heritage Subaru Catonsville

Lynese Hutchinson Mile One Heritage Subaru Catonsville She provided quick and easy service without having an appointment. Catonsville She provided quick and easy service without having an appointment. More

The salesperson was great. The girl who demanded I purchase a warranty, Queen, was horribly mean and condescending. I really didn’t like looking at her pictures on her USB phot The girl who demanded I purchase a warranty, Queen, was horribly mean and condescending. I really didn’t like looking at her pictures on her USB photo album of her in a bikini and at bars. She also started playing a song with cuss words while my child was there next to me. Very weird. More

I cannot express enough how grateful I am for Queen's help in finding the best coverage for me. From the very beginning, she was incredibly kind, patient, and genuinely cared about making sure I was take help in finding the best coverage for me. From the very beginning, she was incredibly kind, patient, and genuinely cared about making sure I was taken care of. She walked me through every step with clarity and confidence, answering all of my questions without ever making me feel rushed or overwhelmed. What really stood out was how sweet and personable she was—like talking to a trusted friend who just happens to know everything about protection plans. She listened to my needs, understood my concerns, and found a plan that fits perfectly. I’ve never felt more at ease or supported during a process that can often feel confusing or stressful. Queen truly went above and beyond. If you're looking for someone who is not only knowledgeable but also warm and sincere, Queen is the absolute best. Thank you so much, Queen—you’re a lifesaver! More

Excellent communication, advanced technology used for wait appointment. wait time for an oil change was 1-1/2 hrs. wait appointment. wait time for an oil change was 1-1/2 hrs. More

I had 40K service for my Subaru Outback XT. There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, fo There were other issues and 'Sadari Walters', the service advisor, was very professional and helpful and all were answered with future follow-up, for a possible oil leak, explained. I also appreciated that she kept me informed on progress while I was waiting. More

Pleased all the way around with Nate and Heritage Subaru. Friendly, knowledgeable, helpful, efficient. Treated me very well. Definitely would recommend him. Friendly, knowledgeable, helpful, efficient. Treated me very well. Definitely would recommend him. More

Lynesy was very good and they didn’t take much time to take care of my car take care of my car More

Lynese was perfect- She could not have been more helpful- I will be asking for her every time l come!!! helpful- I will be asking for her every time l come!!! More

I always come in for my vehicle maintenance and find every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful every one to be pleasant and very helpful and have not had to comeback because something was done incorrectly or was missing which I am very grateful for. Thanks Heritage Subaru Catonsville, Ashlyn, and team! More

Ashlyn is a great service writer. Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and Her welcoming smile and attitude are just the beginning of a great service visit. Her concern for the consumer and knowledge of Subaru mechanical and electronic functions instill confidence that the service will be completed as requested. More