Heritage Subaru Catonsville

Key replacement I actually encountered an issue with service but Ms. LeJuan Robinson made it right. I highly recommend her and look forward to working with her again. I actually encountered an issue with service but Ms. LeJuan Robinson made it right. I highly recommend her and look forward to working with her again. More

Awesome Experience at Heritage Subaru Tim and his coworkers at Heritage Subaru Catonsville made shopping for our Crosstrek easy and enjoyable, and we got an awesome car. Tim got us a great Tim and his coworkers at Heritage Subaru Catonsville made shopping for our Crosstrek easy and enjoyable, and we got an awesome car. Tim got us a great deal and went out of his way to answer all of our questions about the car, the financing, and the warranty, and to help make sure we walked out happy. Will definitely be back to this dealer for our next Subaru and it's 1000% because of Tim! More

Kati Henshall is the best service advisor ever! Heritage Subaru, and Kati Henshall, took excellent care of my vehicle! They took the time to look over the entire vehicle, and explain the problems to Heritage Subaru, and Kati Henshall, took excellent care of my vehicle! They took the time to look over the entire vehicle, and explain the problems to me thoroughly. My vehicle was serviced in a timely manner, and now runs good as new! More

Great buying experience I leased a new STi and this was by far the best sales experience I've had. I gave them the price I could get elsewhere and they met it without batting I leased a new STi and this was by far the best sales experience I've had. I gave them the price I could get elsewhere and they met it without batting an eye. Rafael and Kevin were great to talk to and deal with. My only problem was with the finance process, I had to sign the paperwork 3 times before the correct paperwork was filled out. I'm looking forward to the end of my lease to get a new one. More

Not the Typical Car Buying Experience Great place to buy a car! No pressure. Helpful staff. Our Sale Rep: Steve Sherman was Awesome! As was the rest of staff. Loved it! Great place to buy a car! No pressure. Helpful staff. Our Sale Rep: Steve Sherman was Awesome! As was the rest of staff. Loved it! More

Best purchase experience! They are great! Roberta L Card-Murdock just now-Edit Can't say enough good things about our sales experience from Steve Sherman, at Heritage Subaru Catonsville! Fo Roberta L Card-Murdock just now-Edit Can't say enough good things about our sales experience from Steve Sherman, at Heritage Subaru Catonsville! Found this beauty online 2 days ago. Michael and I decided to check it out after work. Steve greeted us and we got to be friends right away. We were unsure completely, but by the time we had test driven our new Certified Used 2016 Forester, we were hooked. Steve gave us lots of information, data and his long term career was a great asset. We slept on it and Steve held our car against four other inquiries for the next day. We did not wait a moment with the choice of purchase options and deal. If you are lucky enough to have Steve serve your purchase, enjoy, nicest guy. The whole team is great, we met many of them. So considerate, friendly and interested in our satisfaction. Victor is a wiz in finance. Ask Steve about meatloaf! Roberta Card-Murdock, Baltimore More

GREAT customer care in the service department. The waiting area in the service department isn't fancy but the service assistants are attentive and friendly. LeJuan has been my assistant on several The waiting area in the service department isn't fancy but the service assistants are attentive and friendly. LeJuan has been my assistant on several visits and she always makes sure to give me updates on how things are progressing with my car. On this particular visit, I was having summer tires put on my rims and she noticed that there was still grease on the rims after the mechanics were done...so she sent the car back to be cleaned up. I really appreciate LeJuan's "get it done" attitude. She's always smiling, no matter how busy she is, and that makes me relax and smile, too. More

Excellent customer service! I am happy to have purchased a 2018 Subaru Forester from Heritage Subaru Catonsville. It was a pleasure working with Steve Sherman. He listened to o I am happy to have purchased a 2018 Subaru Forester from Heritage Subaru Catonsville. It was a pleasure working with Steve Sherman. He listened to our needs and got me into the right car for me for the right price. All of the staff we encountered were friendly, helpful, and knowledgeable. From start to finish, the focus is on the customer. I would highly recommend this dealership and Steve Sherman! More

Great buyihg experience! Steve Sherman was great to work with! He was very friendly and knowledgeable, and easy to work with. We were able to work with the dealership to rea Steve Sherman was great to work with! He was very friendly and knowledgeable, and easy to work with. We were able to work with the dealership to reach a price that met our budget. The managers were great and helpful too, and Victor made the financing experience quick and easy too. We really enjoy our new 2018 Forester and would definitely recommend working with Steve Sherman again. More

My Service Advisor, LeJuan Robinson Hello, My Service Advisor, LeJuan Robinson is caring and professional !! she's also very kind and always helps with any questions we need. Thank you ! Hello, My Service Advisor, LeJuan Robinson is caring and professional !! she's also very kind and always helps with any questions we need. Thank you !!!! More