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Heritage Subaru Owings Mills

Owings Mills, MD

4.9
1,565 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,565 reviews

May 30, 2016

Very Helpful First Car Experience A few weeks ago I was at this dealership with my parents to buy my first car. Everyone who we interacted with was extremely helpful and accommodating More

by justastudent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Daryman
Jul 05, 2016 -

Heritage Subaru Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Subaru Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

May 27, 2016

Wonderful I recently came into the dealership not really sure what vehicle I wanted to purchase. That night Greg Jacobson was working and he was very helpful i More

by j!142536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jacobson
Jul 05, 2016 -

Heritage Subaru Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Greg led you to your new Subaru, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Subaru Owings Mills. Thank you again and have a great day!

May 27, 2016

Awesome car buying experience Among the new car purchases we made so far, the experience we had purchasing from Heritage Subaru Owings Mills was by far the best. The entire staff w More

by LykaMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Brown, Milton, Santos Mendez
May 27, 2016 -

Heritage Subaru Owings Mills responded

Good morning, Heritage Subaru Owings Mills would like to congratulate you on your new vehicle! It was a great experience for our team to introduce you to your car, and we will certainly share your encouraging thoughts with them. If you should have any further questions or want a little more insight as you settle in, please don't hesitate to contact us! We would be happy to lend our support.

May 23, 2016

Top quality customer service. Rick Adams put me at ease from the moment he made contact with me and fulfilled the commitment he made to me to have my vehicle finished within an hou More

by utmost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Higgs
May 23, 2016 -

Heritage Subaru Owings Mills responded

Hi, we are glad to hear that you were happy with Rick's service- that kind of feedback can go a long way. If you should need any further assistance with a future vehicle purchase and/or service, Heritage Subaru Owings Mills would love to help! Thanks so much and have a great day.

May 07, 2016

Another great experience! We are repeat customers. We drove an hour from home to pay what we were quoted both times. No gimmicks. Everyone was courteous and friendly. Our sa More

by Jennifer Granahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
May 09, 2016 -

Heritage Subaru Owings Mills responded

Good morning Jennifer. In response to your review, I want to take the time to thank you for praising Heritage Subaru Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team to achieve superior customer satisfaction. Thank you again and be sure to stop by soon!

May 03, 2016

One of the best!! Frank was one of the best service providers I've ever dealt with. He was very professional, courteous, made sure I knew of all the amenities that Her More

by LeeLee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
May 04, 2016 -

Heritage Subaru Owings Mills responded

Hello, Heritage Subaru Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Frank and the team! Thank you again for your review.

May 02, 2016

Perfect First time I've ever gone to buy a car and it was literally perfect! I do not think anyone could have did a better job with customer service. If I had More

by Antonique Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
May 03, 2016 -

Heritage Subaru Owings Mills responded

Good morning Antonique. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Please don't hesitate to call or stop in anytime should you need any further services. Thank you again Antonique and have a great day!

May 02, 2016

Great Experience! Jon Waugh was very helpful, not pushy and very knowledgable throughout our experience. We were happy to purchase this vehicle through Jon and Heritage More

by Ianw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Waugh, Jon Waugh
May 02, 2016 -

Heritage Subaru Owings Mills responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Jon Waugh and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 30, 2016

1st Time Heritage Owings Mills Visit! My husband & I had a bad experience @ another dealership. We decided to give Owings Mills Heritage Subaru a try. When we googled the dealership....the More

by cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Waugh, Milton Taylor, Jon Waugh
May 02, 2016 -

Heritage Subaru Owings Mills responded

Hello, Heritage Subaru Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Jon Waugh and the team! Thank you again for your review.

April 30, 2016

Unexpected Surprize My wife & I purchased a Subaru from Heritage Subaru Owings Mills yesterday. We enjoyed working with our salesman Jonathan Waugh. His knowledge of auto More

by cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Waugh, Jon Waugh
May 02, 2016 -

Heritage Subaru Owings Mills responded

Good morning. Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jonathan Waugh was able to assist you with your new Subaru purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

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