Heritage Subaru Owings Mills

After a serious accident where my car was totaled, I was in search of a used car within my budget to avoid any car payments. I worked with Humza Munir who immediately greeted me and found me a car that I re in search of a used car within my budget to avoid any car payments. I worked with Humza Munir who immediately greeted me and found me a car that I researched on CARFAX. I was seeking to purchase the car but requested the price include everything and on the street. He was diligent in securing the car for me and was aided by Tavon Shannon , Sales Manager who made sure I got what I wanted within the price I was looking to pay, bottom line I got the car I wanted at the price I wanted to prayed. Thank you Humza and Tavon! I referred a potential customer, I highly recommend both of them and I am a tough customer!Thank you Humza and Tavon! More

The "face" of Heritage Subaru Owings Mills for us was Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car w Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car was right for us. He was friendly, knowledgeable, and just plain exceptional. More

Excellent experience working with Kyle. Was very knowledgeable on the features of the Subaru Forester and took time to highlight features that matched what I was looking for. Went above and Was very knowledgeable on the features of the Subaru Forester and took time to highlight features that matched what I was looking for. Went above and beyond during the sales process including assistance with delivery of the vehicle. Would easily recommend this dealership to anyone looking for a Subaru! More

Mark Dennis was a joy to work with from the moment I parked in the lot. It has been 13 years since I last bought a car. Mark made the entire process as easy as possible. I was very comfortable asking m parked in the lot. It has been 13 years since I last bought a car. Mark made the entire process as easy as possible. I was very comfortable asking my questions, and Mark was able to answer them all. I am glad I chose this dealership to purchase my first Subaru. Thank you Mark. More

Ansley was awesome. He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, polite and treated me with the highest regard. Everyone at this dealership showed an extreme interest to help and a desired interest to please. Heritage Subaru-Owings Mills, has raised the bar to what other dealerships should aspire to become. Shawn Davie, the General Manager was very easy to speak with. He has a phenomenal team under him. I would recommend this dealership to not just my friends but also my family. Josh explained my options in a clear and concise manner while not getting impatient or showing fatigue. More

I brought my 2017 Outback in because the passenger window would not open. There is an easy fix that will reset the window the deaker has helped me with that before. After looking at the vehicle, they told me would not open. There is an easy fix that will reset the window the deaker has helped me with that before. After looking at the vehicle, they told me that that the easy fix didn’t work and they thought it was going to be a major job and would need to preform and charge me a diagnostic fee. The estimate wad $800 without the diagnostic fee. I took the vehicle to a another garage that I recently used for body work and asked the non Subaru mechanic about it, he performed the quick fix method and within 60 seconds the window was operating perfectly n/c. I’d like to think that this was an innocent mistake, but I don’t think they know what they’re doing over there. Their carelessness was not only a waste of time but it potentially could have cost me $1000. I do not recommend this dealership. More

Professional service. Salesman and Finance Manager were great. Good service and the prices were reasonable. Salesman and Finance Manager were great. Good service and the prices were reasonable. More

Excellent dealership with exceptional service top of mind for their customers. I was welcomed graciously by Mark Dennis, salesman extraordinaire. He made me feel at ease from the moment we met. Mark is very for their customers. I was welcomed graciously by Mark Dennis, salesman extraordinaire. He made me feel at ease from the moment we met. Mark is very personable, professional and he patiently answered any questions I had. He went the extra mile and stayed much later than he was supposed to in order to finalize my transaction. He was instrumental in helping me recover my insurance info. I purchased a used Subaru Impreza and I intend to use their garage for future oil changes. I highly recommend Mark Dennis for all of your car needs and urge you to go to him whether you are purchasing a new or used vehicle. The dealership has a lovely waiting room if you bring your car in for service and I intend to bring my newly purchased used Subaru here for any services. More

My family and I have bought 5 Subaru’s through Heritage of Owing’s Mills and will continue to do so. Great experience of Owing’s Mills and will continue to do so. Great experience More

Mr. Ansley immediately greeted me at the entrance door when I arrived at Heritage. Ansley is patient with a sense.of humor. He knows the product and industry. He has the top rating and I will refer him when I arrived at Heritage. Ansley is patient with a sense.of humor. He knows the product and industry. He has the top rating and I will refer him to others that are shopping for a car. Ansley answers all questions and follows up with excellent service! Respectfully, Cynthia N. More