Heritage Subaru Owings Mills

We had a great experience buying a new car at Subaru at Owings Mills. They couldn't have made it easier for us and they worked hard to give us the car we wanted at the best price. Dan patiently took me, my Owings Mills. They couldn't have made it easier for us and they worked hard to give us the car we wanted at the best price. Dan patiently took me, my husband, and my daughter out for test drives while we made up our minds. I would happily buy a car from them again. More

It was a great experience for my wife and I. They worked with us to get the car we wanted. They were all professional & we highly recommend going to see them if your looking for a quality car, new or used. with us to get the car we wanted. They were all professional & we highly recommend going to see them if your looking for a quality car, new or used. More

Heritage has been a great dealership to buy from and for service. They have been honest and their pricing is competitive. John spent over 2 months working with us as we decided the right car for our curre service. They have been honest and their pricing is competitive. John spent over 2 months working with us as we decided the right car for our current needs. He was patient, always had the answers to our numerous questions, and very responsive. In the end, he delivered a very competitive price, excellent finance rate, and great customer service. This is the second car we have bought from him (the third from Heritage Owings Mills) and would come to him if we needed another. More

What a great experience! No preassure,just the most helpful, friendly, and knowledgeable staff to work with. Thanks to all, especially Anthony Pitts. I also have great hope for the service department helpful, friendly, and knowledgeable staff to work with. Thanks to all, especially Anthony Pitts. I also have great hope for the service department. I owned an '85 Legacy wagon and my experience with the service separtment was also top notch. More

We had a great experience with Anthony Pitts at Heritage Subaru in Owings Mills, MD. He was very helpful and honest and he helped us find the perfect car. Great selection of vehicles on the lot and a very Subaru in Owings Mills, MD. He was very helpful and honest and he helped us find the perfect car. Great selection of vehicles on the lot and a very friendly and helpful staff. Great dealership! More

I stopped in to test drive an Outback because I thought I wanted something a little larger than my Subaru Forester. When I arrived at Heritage Imports I was immediately met by Anthony Pitts-who by the way h wanted something a little larger than my Subaru Forester. When I arrived at Heritage Imports I was immediately met by Anthony Pitts-who by the way has GREAT smile! Anthony offered me the opportunity to test drive an Outback and after driving it for a while I decided I would be staying with the Subaru Forester. We then started discussing my trade and how quickly I could get into a 2012 Forester since they have just been released. I committed to buying the car on Monday and yesterday I had the car already! Anthony had it brought it from a dealer out of state. When I arrived to pick up the car Anthony was extremely thorough with explaining everything-even though I've been driving Subarus for 30+ years. He then turned me over to Bill Flower-the business manager who was also very thorough. Anthony heiped me set up my bluetooth connection and went over every detail of the new car with me. He was even patient when I started to cry about giving up my old car-what a sweetie! So-the moral of THIS story is 1. Buy your next car from Heritage Imports because they will be very fair on the price and 2. And this is important-be SURE you ask for Anthony Pitts when you go in-he's the BEST! More

I am a first time subaru care owner. I have stayed with the previous car manufactor for over 20 years & found I do not like their new styling. A friend has a subaru & like it alot. Thus I thougt I would the previous car manufactor for over 20 years & found I do not like their new styling. A friend has a subaru & like it alot. Thus I thougt I would give it a try. Anthony was a wonderful sales person. He answered the endless questions with patience & goof information. I would recommend Anthony & this dealership. More

I had searched all Subaru Dealerships in the greater Baltimore Area for a new 2012 Legacy. I live in Bel Air, MD and there is a Subaru Dealership in Bel Air, MD but I decided to buy from Heritage Subaru Baltimore Area for a new 2012 Legacy. I live in Bel Air, MD and there is a Subaru Dealership in Bel Air, MD but I decided to buy from Heritage Subaru in Owing Mills, MD 40 miles away. The main reason I bought from Heritage is because they had exactly what I wanted in terms of the car I wanted. Second they provide a price over the Internet that Bel Air Subaru couldn't (or wouldn't) match in person over 2 visits. Our salesperson, Harvey, was great and made our purchase an enjoyable experience. Harvey did not have the "you vs. dealership" mentality as many dealerships have. Heritage worked with me on every step of the way; cost, options, finance, and trade in. I am glad I went to Heritage Subaru to buy my new Legacy. I will be recommending Heritage Subaru to everyone I know. More

Anthony was very friendly, honest, and straight up about the car. Not only was he helpful, he also didn't use any of the sleazy sales techniques that I encountered at other dealerships. the car. Not only was he helpful, he also didn't use any of the sleazy sales techniques that I encountered at other dealerships. More

When I first got to the dealership, no one greeted me. I had to approach someone at their desk, and then after that was herded around to find someone to help me with a car purchase. After the test drive and had to approach someone at their desk, and then after that was herded around to find someone to help me with a car purchase. After the test drive and talking about price, we negotiated a deal. When I got the car it looked as if the people at the shop had backed it into something, and then scratched the front bumper when they were trying to repair the window before I'd pick up the car. I probably should have said something but I was too fed up with the whole car-buying experience. After going through all the paperwork, I was finally able to drive it back on the 1/4 tank of gas they left in the car. Unfortunately I had to make the 2 hour drive two more times for even more paper work. After all this I thought things were done, unfortunately for some reason the title and registration hasn't made it through and it's been several weeks. I guess I got what I paid for -- I paid a low price for a car and got low quality as well. More