Heritage Subaru Owings Mills

Harvey and Patrick were very friendly and helpful. I had in the past purchased a car from this dealership and was very impressed with the entire delership from salespersons to the service department. I am in the past purchased a car from this dealership and was very impressed with the entire delership from salespersons to the service department. I am looking forward to have my car serviced at this dealership. More

I chose this dealership because I had been looking for a new car for about 3-4 months and this dealership "kept me in the loop" eventhough it took me quite sometime to get to the point of actually buying. A new car for about 3-4 months and this dealership "kept me in the loop" eventhough it took me quite sometime to get to the point of actually buying. Although I had asked Harvey to take me off the email list, he simply sent me the sale announcements. No high pressure, no multiple emails, just enough to let me know that sales and interest rates were remaining low. I really appreciated this and after much searching on the Internet with various dealerships and different brands of cars, MileOne won out. I had also dealth with MileOne having service in BelAir on my Saturn. However, so far, I have to say that I like the service, the courtesy, and the consideration that I have experience with MileOne in Ownings Mills. Although I had a little difficulty with my car only 3 days after I purchased it, the service department got me in and fixed it without much fuss and bother. I was even offered a loaner if it came to that, which it did not. I am very satisfied at this point. More

I had a great experience with the dealership and the sales consultant. I was offered a reasonable trade in value for my vehicle as well as great financing on my new vehicle. I would gladly recommend f sales consultant. I was offered a reasonable trade in value for my vehicle as well as great financing on my new vehicle. I would gladly recommend friends and family to this dealership and especially the sales consultant. More

Great experience. Bob was very nice and helpful and made the experience fairly painless even though I was in a hurry. I would definitely recommend this dealership. Everyone seemed friendly and didn't need the experience fairly painless even though I was in a hurry. I would definitely recommend this dealership. Everyone seemed friendly and didn't need to jump through a lot of hoops. In the end, I'm very happy with my purchase. More

Very friendly people and no pressure sales from the dealership. Second car purchased from Mile One and would do business with them again. Provided a fair price without having to haggle or check with th dealership. Second car purchased from Mile One and would do business with them again. Provided a fair price without having to haggle or check with the manager. Purchased a car through the E-sales department. More

My wife and I went out on Memorial Day just to look at cars to get an idea of what we might want in the future, as my car was on its last leg. We had heard only good things about the Subaru car line and cars to get an idea of what we might want in the future, as my car was on its last leg. We had heard only good things about the Subaru car line and were interested in the outback b/c the wife wanted a wagon, and I wanted a cool car. In comes my salesman NORM!!! Was a great guy to deal with. We walked on the lot at 4:30 not knowing they were trying to wrap things up around 5:00 for the holiday. Didnt matter to NORM. We went on one hell of a test drive. Never thought I would be doing high speed donuts ever with the wife in the car. But NORM said it was okay and showed me how to do them first. Needless to say we purchased the vehicle (Not the one we test drove). We recieved a fair price for the car as well for my trade that I brought in. We wrapped up the deal around 8:30. Not at anytime thru the process did anyone make mention or seem annoyed that we kept them wayyyyy past closing on a Holiday. Good experience, Love the car. Hope to not have to buy anything in the near future but definetly would go back to Heritage. Definetly would see NORM!!!!!! More

Dan called me in response to an e-mail contact to set up an appointment to visit the dealership. From that point on he was on top of all of the information and variables I presented in negotiating my sale. an appointment to visit the dealership. From that point on he was on top of all of the information and variables I presented in negotiating my sale. He understood my need to test drive the vehicle not just on local streets but on a high speed road as well. When he was unsure of an answer he referred to another source to be sure he was giving me correct information. He understood my perspective in what I was looking for in a vehicle and made every effort to find a vehicle that met my needs. He presented a clear orientation to the new vehicle. Kim was very thorough and business like in presenting and explaining all of the documents that went into completing the sale on paper. She was responsible for selling me the 3 year service policy. More

Both Dan and Karen were extremely helpful and friendly. It was my first time purchasing a new car and they made it easy and stress-free because of their patience and wide knowledge base. I was visiting m It was my first time purchasing a new car and they made it easy and stress-free because of their patience and wide knowledge base. I was visiting my parents in Massachusetts and was looking for a new car. Heritage was easy to find online and came highly recommended. We called and immediately Dan Fisher snagged a car for me and had it ready the next day. It was a very pleasant experience and I love the car. More

I recently bought a 2011 Outback from Heritage Subaru and Patrick Carney. The selection was the biggest factor when choosing this dealer. When I got there Pat was the most knowledgeable salesperson I have Patrick Carney. The selection was the biggest factor when choosing this dealer. When I got there Pat was the most knowledgeable salesperson I have ever met. He took time to show us the cars and demonstrate them, and made the negotiations simple and non haggling. To sum it all up this the best car buying experience ever. I look forward to seeing Pat and Heritage Subaru when it is time for my next car. More

Very pleasant sales experience and a nice car. The wait was short and there was no pressure to buy a vehicle that day. The test drive was informative and solidified in my mind that I should buy a Subaru F was short and there was no pressure to buy a vehicle that day. The test drive was informative and solidified in my mind that I should buy a Subaru Forester Limited. After one week, my family is thouroughly excited about the new car and your dealership made it an enjoyable experience. More