Heritage Subaru Owings Mills

Alex made the process for a first time buyer very comfortable and easy. The sales staff is not pushy and will work with you to make a deal. comfortable and easy. The sales staff is not pushy and will work with you to make a deal. More

Alex was a joy to work with. He was very knowledgeable about the cars and very attentive to my needs. I felt like he worked very hard for me and negotiating was fair and respectful. He is also just Incred about the cars and very attentive to my needs. I felt like he worked very hard for me and negotiating was fair and respectful. He is also just Incredibly friendly and personable. We had a great time just chatting throughout the process. I would recommend him to anyone I know and I already have to a few coworkers. More

Excellent sales person. Knowledgeable of what she sells and a real professional. Couldn’t have asked for a better car buying experience. I’m sending my daughter to her for her first car! and a real professional. Couldn’t have asked for a better car buying experience. I’m sending my daughter to her for her first car! More

We had excellent experience with this dealership, and the difference was Mei Kei. Others are aggressive in promoting their line of cars. She lets the car sell itself. She allows the customers to ask the q difference was Mei Kei. Others are aggressive in promoting their line of cars. She lets the car sell itself. She allows the customers to ask the questions and she had all the answers. She has a genuine and sincere nature and engenders trust. I will refer friends and family to her. More

Mei Kei helped me buy a new 2021 Subaru Ascent during this tumultuous time. I found her through DealerRater and saw she had great reviews. There’s a reason for that because she’s diligent, professional this tumultuous time. I found her through DealerRater and saw she had great reviews. There’s a reason for that because she’s diligent, professional and friendly. We conducted the majority of the transaction through correspondence and when it came time to bring my trade-in and to see my new vehicle, she had all the paperwork prepared. I recommend her to anyone looking to buy from Heritage Subaru in Owings Mills. If I plan to buy another Subaru in the future, I would work with Mei Kei again! More

I recently bought a used 2010 Subaru Forester at Heritage Subaru Owing Mills. I never had a used car before as I always purchased new ones but needed a 3rd car for my new vacation home in Maine. But I was Subaru Owing Mills. I never had a used car before as I always purchased new ones but needed a 3rd car for my new vacation home in Maine. But I was treated like someone buying the most expensive car on the lot! Alex Laderer, sales consultant, was very thorough, considerate and respectful throughout the process. He even came to my house amid bad thunderstorms for me to sign the papers when I wasn’t able to get to the dealership. Hats off to Heritage Subaru Owing Mills! More

Easy to work with, explained everything well. Went over the status quo of helping out a customer. Couldn't have asked for a better sales representative! the status quo of helping out a customer. Couldn't have asked for a better sales representative! More

Leo worked on my car for its routine service. He was super efficient and very friendly. He even replaced my windshield wipers after the fact when I asked. He was extremely helpful and sweet. I highly re super efficient and very friendly. He even replaced my windshield wipers after the fact when I asked. He was extremely helpful and sweet. I highly recommend him! More

After the sales manager saw my negative review, he IMMEDIATELY contacted me to address the paperwork difficulties I was having. Once it was brought to his attention, it was resolved the same day. IMMEDIATELY contacted me to address the paperwork difficulties I was having. Once it was brought to his attention, it was resolved the same day. More