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Heritage Subaru Owings Mills - Service Center

Owings Mills, MD

5.0
94 Reviews

94 Reviews of Heritage Subaru Owings Mills - Service Center

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May 18, 2018

Came in for 60k mile service I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with More

by MSibugJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Heritage Subaru Owings Mills responded

We are so happy to read such a great review about Heritage Subaru Owings Mills! We hope to be of service to you again in the future. Best wishes, Heritage Subaru Owings Mills

May 17, 2018

75K Maintenance Needed an oil change and wanted the dealership to look into why oil light came on again after 1700 miles from previous oil change and needed 2 quarts More

by Psyched
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Heritage Subaru Owings Mills responded

Thank you, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Subaru Owings Mills. We look forward to your next visit! Take care!

May 11, 2018

Bill Middleton is the best! We have been taking our Subaru(s) to this dealership for service the last 7 years. In that time frame we have worked with Bill Middleton and he has a More

by akbk6100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne (mechanic)
May 13, 2018 -

Heritage Subaru Owings Mills responded

We are pleased to hear Bill always delivers top notch service! Thank you for choosing Heritage Subaru Owings Mills for all of your service needs!

May 11, 2018

Good service, Good people As usual, the folks at Heritage provided me with good service. I would hesitate to take my Subaru any place else. The people at the dealership care More

by L Pennington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2018 -

Heritage Subaru Owings Mills responded

We are pleased to hear our staff always takes great care of you! We sincerely value your business, and look forward to your next visit! Take care!

May 11, 2018

Amazing Bill Middleton is the best. He helped me out while my car was in the shop. If I needed anything he was always available. If he wasn’t available he wou More

by Arfnard112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2018 -

Heritage Subaru Owings Mills responded

Hi there! We're so happy Bill was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

May 09, 2018

Excellent regular service appointment We have not always had good experiences at this dealership when it comes to warranty issues, however our most recent experience for a regular interval More

by DoIhavetohaveascreenname?
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Heritage Subaru Owings Mills responded

Thank you, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

May 01, 2018

6000 mile service Well done, very timely and nice encounter. Taken immediately with a nice person shuttle driver and great conversation. All services explained thorough More

by Mmaslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Heritage Subaru Owings Mills responded

Thank you again for taking the time to let us know how we did! If you have any further needs or questions about services you received, please give us a call. We're always happy to help!

April 25, 2018

All went as planned Service done on time Brought for hitch for my Subaru Forester All went as planned Price was better then thought Waiting room is clean and comfortable. Like getting free More

by Timmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Steinmetz
Apr 27, 2018 -

Heritage Subaru Owings Mills responded

Hi Timmer, we are very happy to have provided you with such a positive service experience on your Forester! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2018

Great service as always. Always a great experience when Bill handles my car. He is very professional, friendly and always helpful. Bill always listens to my concerns and get t More

by Subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Heritage Subaru Owings Mills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2018

Forester Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I’ll be the More

by Mycar12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Heritage Subaru Owings Mills responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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