Heritage Toyota Harrisburg

Uninformed, unprofessional, and wholly inefficient. Several problems with this dealership, with 2 being standouts. The first problem with trying to negotiate a deal was the sales consultant Muhammad Kh Several problems with this dealership, with 2 being standouts. The first problem with trying to negotiate a deal was the sales consultant Muhammad Khan trying to charge a full $1,495 over the asking price on a used vehicle ($40,495 vs the listed $39,000) with no explanation. The second is the time I wasted through communication, in-transit, and at the dealership only to find out they are uninformed about NY State tax law and tried charging me additional, unnecessary sales tax. They have yet to provide me any real insight of their decision to charge full sales tax when a trade is involved. Fortunately I am more informed in the car sales process than most and contacted the NYS department of tax and finance to confirm there is no tax stipulation that would support their decision. It is also worth noting that I tried to correct them multiple times before traveling to their dealership and received the correct out the door pricing by email before traveling. Even doing 90% of the work for them they still could not get it right. That is true incompetence and I can only imagine the number of out of state customers who have been overcharged due to their unfamiliarity with the customer’s state tax laws. More

Good experience will return for future cars! Thanks Pinkney and all at the car dealership. Thanks Pinkney and all at the car dealership. More

Pinkney Is the most respectful and courteous individual I have ever worked with during this process. have ever worked with during this process. More

Sociable and knowledgeable about the car and the dealership, would recommend to others for their car buying. dealership, would recommend to others for their car buying. More

I wasn’t planing to buy today but Mr. Muhammad is a great personality and he will work with you until the price makes sense. Extremely satisfied with everything. Will Be back ! Muhammad is a great personality and he will work with you until the price makes sense. Extremely satisfied with everything. Will Be back ! More

From one month I was looking for used SUV, thanks to Mr. Muhammad for helping me find the right one. Will be back again Muhammad for helping me find the right one. Will be back again More

This is the first time I bought a car where everything was as promised. These guys stay true to their words. And if you want to get the best experience, TRUST ME ho ask for Muhammad. He’s simply a magicia was as promised. These guys stay true to their words. And if you want to get the best experience, TRUST ME ho ask for Muhammad. He’s simply a magician! More

I am very pleased with this dealership. From the start to finish they listened to my wants and needs. Extremely professional and true to their words. Muhammad was my sales rep HIGHLY RECCOM From the start to finish they listened to my wants and needs. Extremely professional and true to their words. Muhammad was my sales rep HIGHLY RECCOMEND More

Muhammad was great to work with and I am satisfied with everything. I'll be back for more purchases. everything. I'll be back for more purchases. More

My boyfriend and I bought a car from here and all we can say is how amazing Johan is! He was never pushy, answered all the questions, and even asked when he was unsure of specifics. He gave us the best serv say is how amazing Johan is! He was never pushy, answered all the questions, and even asked when he was unsure of specifics. He gave us the best service and paid attention to detail. He was easy to talk to and was so patient with all of the issues we had since we recently moved from out of state. If you are looking to buy a car, please please please go to Heritage Toyota and ask for Johan! More