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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,672 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,672 reviews

November 28, 2020

Muhammad worked hard to get us just the car we needed at a great price! We drove several cars. We took days to decide and he remained helpful, attentive and patient. And did I mention, he got us a fantastic More

by Kristen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Kristen, thank you for your positive review. We're glad to hear that you found Muhammad and the team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 28, 2020

Jon Brown was exceptionally quick and knowledgeable with reference to the actual processing of my purchase and made the experience easy, pleasant and hassle free given the short turn around from my selectin More

by mariondlenoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown
Dec 01, 2020 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to review Heritage Toyota Harrisburg. Your input and the feedback from all of our customers is important us, as we strive to meet then exceed your expectations. We sincerely apologize for the issues you experienced with your vehicle, as well as any miscommunication that occurred at our dealership. We appreciate you taking the time to speak with our General Sales Manager, Wendell Fletcher, regarding the situation and were glad to clarify and resolve the issues mentioned in your review. If you have any further questions or future vehicle needs, please contact our General Manager, Phil Stillman, directly at pstillman@mileone.com or 410.363.8300 and he will be happy to help. Again, thank you for your time and we hope to work with you in the future.

Dec 02, 2020 -

mariondlenoir responded

In response I'm pleased to say that Jim Miller Heritage service manager has reached out and provided a much appreciated remedy for everyrhing. Even though the incident put me in a bad place they did make a respectable effort to resolve my issues and lets just say...so far so good. Many thanks!

November 28, 2020

I am a repeat customer since 2009 to this location. I've always been treated with the up most respect and they always value my time. Muhammad my sales person was very professional and passionate about his j More

by Mzmesfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Toyota Harrisburg as your first choice for service! Safe travels!

November 28, 2020

This is my first car and my sales person Pinckney was wonderful. He was very patient and I had a great deal.The while sales team was just great.Any one looking for a car Heritage Toyota is the place to a More

by Sonia92111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found the team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2020

A friend of mine referred me to Mohammed of which I was a little hesitant but after speaking with him he put me at ease I was nice and relaxed and he helped me out better than any salesman ever has. He went More

by WHazzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about Mohammed. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Harrisburg!

November 27, 2020

Great deal found here... great guy to work with. Great dealership with the many I was working with in the area. Mohammed was no pressure person to work with. More

by Swerdna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. We hope to be of service to you again! Take care!

November 27, 2020

Would never recommend. Their fine print should state that if a better deal comes along, they will sell the vehicle out from under you disregarding your contract and all. I would never recommend such a greedy More

by nickistorm15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Stillman
Dec 03, 2020 -

Heritage Toyota Harrisburg responded

Hi Nicki. Thank you for taking the time to review Heritage Toyota Harrisburg. We appreciate all of our customers’ feedback, as we strive to meet then exceed your expectations and are disappointed this did not occur. Unfortunately, we do not hold vehicles for any customer and sincerely apologize if this was not clearly communicated to you before or during the process. We have shared your detailed review with our management team and sales staff and are confident they will use the feedback to improve their processes moving forward. If you have any questions or would like to further discuss the situation, please contact Phil directly at pstillman@mileone.com or 410.363.8300 and he will be happy to help. Thank you.

November 26, 2020

Jodi has helped me in the service department for about 10 years. She is always friendly, courteous and thoroughly explains my bill. She answers my questions and is a pleasure to visit when I bring my car for More

by emileey73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish, Alyssa Martin
Jan 16, 2021 -

Heritage Toyota Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about Jodi. We hope to be of service to you again! Take care!

November 26, 2020

I have from New Jersey, Contacted many dealers, Muhammed gave me the best deal and also helped me finance process. Definitely I would recommend this dealer. I would like this guy to my family and friends More

by Sharat
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Sharat. Thank you and we hope to see you again! Safe travels!

November 25, 2020

I appreciated Pinkney and the team taking the time to help out me and my family with another purchase today. Even if it doesn't work today, I am grateful for the tips and advice to get to where I need to More

by Erlanser1984
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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