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Heritage Toyota Harrisburg
Harrisburg, PA
3,629 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,629 reviews
September 24, 2015
Recall work I worked with service writer janelle Holmes and her manager Alan Pearson. I was having major recall work done (frame replacement),and they made the p I worked with service writer janelle Holmes and her manager Alan Pearson. I was having major recall work done (frame replacement),and they made the process painless. Excellent customer service & excellent work done. I would recco this dealership to anyone,& will be buying my next Toyota from them. More
by Martyb
Employees Worked With
Alan Pearson, Janelle Holmes
September 24, 2015
Great service. My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very prof My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very professionally. Work was done correctly. More
by Dpriegel1
Employees Worked With
Janelle Holmes
September 20, 2015
Great, painless experience! Highly recommended!!!! From our initial conversation, everyone at Freedom was welcoming, up-front, fair, and willing to go out of their way to help a complicated situation. From our initial conversation, everyone at Freedom was welcoming, up-front, fair, and willing to go out of their way to help a complicated situation. Noe and Tommy were friendly, caring, and very transparent with the dreaded numbers game. More
by HappyToyotaGuy
Employees Worked With
Tommy, Noe Perales
September 15, 2015
Katie Miller really helps us We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to res We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to resolve. Katie was very persistent in her resolve to see that the cause of the problem was found and that it was remedied in a timely manner. Secondly, we just purchased the 2015 Sienna Limited and at the time we took possession, last month, we were unaware that the interior and exterior protective treatments were not done. We were contacted by service and Katie made sure that the protection treatments were completed. We are extremely grateful for the conscientious way Katie treated us in both these situations. She has terrific people and communication skills and we seek her out whenever we are in need of service or maintenance on our cars. Thank you Katie! More
by Mattie16
Employees Worked With
Kalynn Miller
September 10, 2015
Service work/warranty work Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the appointment,ordered the parts and got me a loaner car for the time it was in the shop. Car was under warranty and the problem was fixed and I am happy to have bought my car from freedom. They always do good for me. More
by tcink
Employees Worked With
Kalynn Miller
August 22, 2015
excellent My first time at Freedom Toyota. Janelle treated me as if I were along time customer. She knows how to work with people and is someone I intend to wor My first time at Freedom Toyota. Janelle treated me as if I were along time customer. She knows how to work with people and is someone I intend to work with when I have future maintenance needs More
by iz
Employees Worked With
Janelle Holmes
July 27, 2015
Friendly service and nice atmosphere. We drive 60 miles to have our 2014 Toyota Tacoma serviced at Freedom Toyota. The sales and service departments have been friendly and helpful. So fa We drive 60 miles to have our 2014 Toyota Tacoma serviced at Freedom Toyota. The sales and service departments have been friendly and helpful. So far we have been satisfied with the service we have had done. We have recommended Freedom to friends and family. More
by thomas
Employees Worked With
Janelle Holmes
July 19, 2015
I love my new Toyota! My daughter and I have had great experiences with Freedom Toyota, and I appreciate the staff being so helpful. They present us with all options, but My daughter and I have had great experiences with Freedom Toyota, and I appreciate the staff being so helpful. They present us with all options, but do not try to push anything. My last new vehicle purchase was 14 years ago (at a different dealer). I was at a point where I either needed to put more money into what I had, and hope for the best, or bite the bullet, and buy a new vehicle. With our good experiences in the past, I went to Freedom Toyota, and was immediately greeted by Noe. We talked and discussed my current situation. Noe was very understanding, and was knowledgeable with answers to my many questions. It wasn't difficult to make a decision, and I was ready to do the paperwork after looking, test driving, and figuring out the numbers. I picked up my new vehicle yesterday, and Noe took time to go over everything in it with me before I left the lot. I appreciate the service Freedom employees offer - they really make the customer feel welcome and valued. More
by sarismom
Employees Worked With
Noe Perales, Marcia Moran
July 17, 2015
Correction on my recent review. correction from last review, did not include "oil change" Never had any problems with Toyota Freedom over numerous visits since purchasing my 09 Av correction from last review, did not include "oil change" Never had any problems with Toyota Freedom over numerous visits since purchasing my 09 Avalon in 2009. Freedom Toyota service staff have been courteous and professional. Thank you Freedom. steve5014 159805 =(repair order #) Free Oil Change. More
by steve5014
Employees Worked With
Janelle Holmes
July 09, 2015
Excellent service advisor We have purchased and serviced our Toyota Avalons at Freedom Toyota since 2006. We are extremely pleased with the courteous, timely and thorough servi We have purchased and serviced our Toyota Avalons at Freedom Toyota since 2006. We are extremely pleased with the courteous, timely and thorough service we receive from Kaylnn Miller. She always is very helpful and treats us as family. She considers good service her goal. We are always treated fairly and with concern for our satisfaction. We are confident that when our cars are returned, they have been serviced with the utmost care. She is a very special person! More
by Mattie16
Employees Worked With
Kalynn Miller
