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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,699 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,699 reviews

April 05, 2015

Absolutely Awesome!!! What an amazing experience! Herb Drawbaugh was the greatest Sales Associate! I would highly recommend him and the whole Freedom family! I love my new More

by RLD444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh
Apr 20, 2015 -

Heritage Toyota Harrisburg responded

We appreciate the review and your business!

March 29, 2015

Excellent Car-Buying Experience! I just bought my first car through Freedom Toyota. I could not be happier with my experience! They took the time to explain everything to me and were More

by sshapir1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy (financing) , Ryan Long
March 23, 2015

Knowledgeable Professional Genuine After searching the internet for a new Toyota Venza, we stumbled upon Freedom's website. They had the car we were looking for, so we decided to make More

by VenzaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Hoke, Ryan Long
Mar 26, 2015 -

Heritage Toyota Harrisburg responded

Thanks for taking the time to leave a review! Glad Ryan made your trip worthwhile. We appreciate your business!

March 21, 2015

Sold me a pile of junk truck & won't do anything about it Crooks. I bought a 2004 Dodge Ram 1500 from them in November. First off, sales experience was awful. Took 2+ hours in the showroom waiting for the More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager, Sidney Ruth
Mar 21, 2015 -

Rob responded

They send me a response to this review that Stacey has tried to work with me. Really? His effort was to tell me to drive 4 1/2 hours to have them "look at it" or I'm "on my own". Does that sound like an effort to work with me? Doesn't to me either. The point of this review was to warn other potential buyers that Freedom has no qualms about selling a truck that needs major repairs. I'm obviously not driving 4 1/2 hours so they can "take a look at it". Please.

Mar 26, 2015 -

Heritage Toyota Harrisburg responded

Rob, I understand we are not going to come to an agreement on this. But you fail to mention that 2 months ago Stacy offered you the option of sending in 2 quotes from mechanics by you so that you wouldn't have to drive to our dealership. He even offered to honor the same offer recently even though it has been 2 months since he originally offered it to you.

March 20, 2015

Changed all my stereotypes.. I have long had an aversion to car salesmen; so much so that I have not bought a new car since 1996. Over the summer of 2014, I decided to finally loo More

by gold1dr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Stephens, Noe Perales
Mar 21, 2015 -

Heritage Toyota Harrisburg responded

Thanks for taking the time to review our dealership! We are so glad Noe was able to help you find the right vehicle. We appreciate your review and your business!

February 06, 2015

Great experience dealing with Ryan! Freedom had the car for which I had been looking at a great price. My wife and I ended up buying that car because of Ryan's professionalism, knowledg More

by jersand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Iannicelli, Ryan Long
Feb 06, 2015 -

Heritage Toyota Harrisburg responded

Thanks for taking the time to review our dealership! Im glad Ryan and Tommy provided the level of customer of service we hope to give all of our customers!

January 24, 2015

Low-pressure environment Ryan long and the staff at freedom toyota in harrisburg are extremely knowledgeable and down to earth which creates a low pressure environment to help More

by Kbaiocchi
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Long
January 18, 2015

Made car-shopping easy! Ryan Long, Tim Blouch and all the staff we came in contact with were personable and professional. No tricks, didn't waste my time, up-front and honest More

by DFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Iannicelli, Ryan Long, Tim Blouch
January 14, 2015

RTC PA Our sales consultant Ryan Long was great he made the whole purchase of our vehicle as easy as possible, no pressure, work for us in the purchase, know More

by Animal332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Long
January 12, 2015

Rip Off My husband and I each purchased used cars from here last May, only to find that his needs $2,000 in work and mine needs $1,300 in work a few months la More

by Lwester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Hoke, Ryan Long
Feb 03, 2015 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to review our dealership. I'm sorry you feel you had a bad experience. Unfortunately on pre-owned vehicles we only have the keys that were turned in by the previous owner. Some vehicles come with multiple sets, and some only one. All of our vehicles go through the mandatory state inspection process. Certified cars go through tests above and beyond that state inspection. Unfortunately we can't make every pre-owned vehicle brand new. Every month numerous vehicles are turned down and not sold on our lot due to not passing state inspection requirements. There is no way to determine what will go wrong with a vehicle after it leaves our lot due to wear and tear from driving. For this reason our finance department offers extended warranties to cover those situations. If there is anything I can try and help you with regarding your visit please feel free to contact the dealership.

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