Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heritage Toyota Harrisburg - Service Center

Harrisburg, PA

4.5
239 Reviews
Call Service Center (717) 908-8296

239 Reviews of Heritage Toyota Harrisburg - Service Center

Sort by
June 03, 2025

I wasn’t planning to buy a new car when I took my old one in for service. When it happened, I was in a time crunch. Pinkney did what he could to get me out as quickly as possible, and made arrangements for m More

by asmallacom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 02, 2025

I wrote to Jason due to a concern we had with the service department and he responded immediately and rectified the situation better than we expected. We felt heard and appreciated as customers. More

by ashleycain2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Discolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Wolfe
Report | Print
Apr 06, 2025 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2025

They have a good customer service but the wait time is bit long but other than that it’s a great service More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Heritage Toyota Harrisburg responded

Hello Ram, we appreciate you taking the time to leave this review. If you would like to discuss your experience in more detail, please give us a call at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. You can reach us at, (717) 908-8299

March 22, 2025

Easy to work with and Great customer service and hard-working and easy to deal with people More

by Madhavacharya1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2025

Overall, it was a good experience. There was one of the sales managers that come over and got pretty pushy. Maybe a little angry, almost made me walk out at that point. And like every More

by dyouells1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Discolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Deguzman
Report | Print
Jan 16, 2025 -

Heritage Toyota Harrisburg responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Jason Discolo, at jason.discolo@mileone.com or 717.908.8285 when you have a chance so we can discuss your concerns, in hopes of resolving this matter to your satisfaction.

October 03, 2024

I had a great experience with this dealer ship and I would recommend to others More

by madishiffer
Recommend Dealer
Yes
Employees Worked With
Brian Mugendi
Report | Print
Oct 06, 2024 -

Heritage Toyota Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2024

Excellent customer service, guest/customer engagement. I recommend this dealership to anyone for services as well as purchase More

by Rudravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai
Report | Print
Aug 07, 2024 -

Heritage Toyota Harrisburg responded

Hi Rudravi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 09, 2024 -

Heritage Toyota Harrisburg responded

Hi Rudravi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2024

Good sale men’s I recommend to my friends come with chabi he help you buying good car your looking. More

by Hari acharya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai, Madan Kumar Bhattarai
Report | Print
Jul 04, 2024 -

Heritage Toyota Harrisburg responded

Hello Hari, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2024

He is very wonderful guy. He help me lot to bought my car with reasonable price More

by gopaldulal863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai
Report | Print
May 15, 2024 -

Heritage Toyota Harrisburg responded

Hi, thanks for your praise and kind comments about our team. Our team is available should you require any extra help.

March 30, 2024

I was having my vehicle serviced and decided to stop by the sales department to ask a few question about the new Supras. I must say Nick is very knowledgeable about his product and I’m definitely coming ba More

by Toyota86
Recommend Dealer
Yes
Employees Worked With
Nick Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Alvarado
Report | Print
Apr 02, 2024 -

Heritage Toyota Harrisburg responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

1
2
...
24