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Heritage Toyota

S. Burlington, VT

4.9
5,019 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 5,019 reviews

April 17, 2017

The Best Experience You'll Have Buying a Vehicle I went to Herritage Toyota this past weekend to buy a new truck because that is where my late father had purchased all of his vehicles for 35+ years. More

by HappyTacoOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Shawn Carpenter
Apr 17, 2017 -

Heritage Toyota responded

Thank you for this very nice, detailed review! It's wonderful to learn that Heritage has become a family tradition. I'm glad you received top notch service from both Shawn and Travis. Enjoy your new truck! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 14, 2017

A great new car! Shawn was a very friendly, helpful salesman who got us a pretty good deal on our new Rav4 Hybrid. I would recommend him to friends and family. More

by Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Apr 14, 2017 -

Heritage Toyota responded

Dolores, Thank you for your kind words about Shawn. We appreciate your recommendation. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 14, 2017

"Love our Prius, John & Heritage Team Rocks" This is our third car with the Heritage team, second time with John! Yeah!! He made our car buying experience with him so easy and fun. John real More

by oxomannme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Apr 14, 2017 -

Heritage Toyota responded

What a nice review! It's great to hear how much you liked working with John and Megan. We appreciate you taking the time to post. Happy driving! #hybridjedi #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

April 14, 2017

Came away with a great, safe car and an awesome deal I thoroughly enjoyed working with Shawn as he helped me narrow down the choices I had for a safe, economical and sporty car. I bought a Prius Prime a More

by SheilaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter, Beth Grady
Apr 14, 2017 -

Heritage Toyota responded

Sheila, It's wonderful to hear that Shawn has been so accommodating and helpful. Thank you for choosing Heritage Toyota. Enjoy your new Prius Prime! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2017

Easy to deal with - Thanks to Chuck! Heritage Toyota has been a very easy dealership to deal with. They are helpful with service appointments, answering questions, and finding you a vehic More

by Ryan Forde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 14, 2017 -

Heritage Toyota responded

Ryan, Thank you for this lovely recommendation. It's wonderful that you've had such a great experience working with Chuck and the rest of the Heritage Toyota team. We appreciate you taking the time to post a review. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2017

Great experience We had a terrific car-buying experience with JT and the rest of the Heritage crew (sales manager and finance manager were terrific). The process was More

by Doris Ogden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady, JT Treichler
Apr 12, 2017 -

Heritage Toyota responded

Doris, That is wonderful to hear! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota. #vtCarandSportspro Nora Krom Customer Relations Specialist Heritage Automotive Group

April 11, 2017

Super super super First class dealership. Friendly, helpful, and honest staff. Very happy I chose heritage over the others. I would recommend heritage Toyota to all. More

by Birdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Devoid
Apr 12, 2017 -

Heritage Toyota responded

Thank you for your recommendation of Heritage Toyota! It's fantastic to hear that you had such a positive experience working with us. Enjoy your new vehicle! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2017

Thank you Angus! It seems that the general perception of the car buying experience is not a pleasant one. Angus really made buying a car not suck! Thanks again Angus. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Apr 10, 2017 -

Heritage Toyota responded

Donald, Thank you for posting. It's great to hear that Angus made your purchasing experience a stellar one. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2017

Quality Experience Because we live 1.5 hours from the dealer, communication was paramount. We found a novel way to communicate and make the deal that didn't require me More

by buddha3322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Carpenter, Beth Grady
Apr 10, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post. It's wonderful that Shawn was so accommodating. Thank you for choosing Heritage Toyota, despite the distance. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2017

Easy, relaxing and fun! After weeks of research to find a used car, and 2 other unpleasant experiences at other dealerships, we walked into Heritage Toyota and less than 24 h More

by Mel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Beth Grady
Apr 10, 2017 -

Heritage Toyota responded

Mel, Thank you for this lovely review! It's fantastic that Angus and Beth provided such a positive experience. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

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