Heritage Toyota

Chuck’s years of experience in the car industry shine through during the entire Fore Runner buying process - from very beginning to beyond the end! First, Chucky is so available! He picks up the phone at first ring, answers questions thoroughly in a timely manner, and makes sure you have more than one way to get in touch w him - before, during, and after the sale! Chuck Heingartner is also responsive. He makes sure you have the year and model you want with a price that makes sense. He is so helpful through the process of selection based on unique needs and personal finances. Chucky explains it all clearly, and shows the cars well. Finally, Chucky has outstanding follow-through. From the first contact he responds to so many requests - right down to year, mileage, color and window tint. In the end he supports beyond the sale. This new-to-us Fore Runner will last for so long because Chuck makes sure there is care beyond the sale! #ThankYou #ChuckyFromStowe

This is my fourth (fifth?) car from Heritage. I am happy, as always, with the responsiveness and attitude of the staff and the utterly painless (if overlong, which is sadly normal in the car business) process. Thanks!

Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.

Alex was very helpful with me. He was supportive and informative and not at all pushy. He went on an extended drive with me on the highway and backroads while I tested the car I did buy from him. Alex worked with me in a way that felt professional and friendly. He really was in it for the customer. I highly reccomend working with him.

Some dealerships are so nice and but the only thing on the salespersons mind is getting the sale, Once sale is done, the service seems to deteriorate when it comes time to service the vehicle. Its like, ok we made the sale, we have no need to suck up anymore. Heritage Toyota staff has never made us feel that way. From purchase to service always smiling and very professional. This kind of customer service is what brings customers back and tell others about their experience. We highly recommend Heritage Toyota of South Burlington!

I brought my 2017 Toyota RAV4 for maintenance check up. Jay was awesome! He is cheerful, friendly and explained everything clearly. He scheduled my next appointment for me and I was in and out sooner then expected. Thank you Jay Pat P.

My husband and I thought Casey provided a real Vermont car-buying experience. He is so genuine, and really knows his stuff. Super young man.

Phillip was very knowledgable and helpful. He was able to find us a vehicle easily and provided great customer service. We appreciate it and really love our new car! Jim Lash was also very helpful when it came time for payment. Great customer service all around.

We had just moved to town, my wife 8 months pregnant, and with our two dogs, so what could possibly go wrong? The dealership itself is clean and tidy, dog-friendly (!) so it was nice to be able to have the whole group of us inside together. The staff was very attentive and friendly. Angus was our salesperson and he was approachable, sensible, and considerate. He listened to was was important to us, reviewed the inventory of pre-owned vehicles, and worked at our pace. At the end of the first meeting, he encouraged us to go home and review prices on similar vehicles online as far away as Boston and Toronto, confident that the price at Heritage would be excellent. After three days of test drives at other dealers and plenty of online price comparisons, we returned without having found any better offer in New England and bought the vehicle we drove the first day. At such a stressful life stage, we appreciated having a zero-pressure environment to make a big decision. Yay, Angus!

I was visiting my daughter from out of town when the car started to have problems. I brought the car to Heritage and they took this emergency appointment, performed an oil/filter change too, and got me out the door the same day. Terrific people to work with.