I came in to test drive a SX4 I had seen online and found the dealership to have kept the car in great shape. Derek was very helpful and knew a lot about cars in general, which you see less often than you'd think. He was great to chat with and kept me company through lunch for a long wait until a finance person was available. It was a busy day but when Jim was able he made pretty quick work of the process and explained the complexity of it and my options to me very clearly. Great car, great experience, and highly recommended.