"Thankful for Chuck Heingartner"
Chuck’s years of experience in the car industry shine through during the entire Fore Runner buying process - from very beginning to beyond the end!
First, Chucky is so available! He picks up the phone at first ring, answers questions thoroughly in a timely manner, and makes sure you have more than one way to get in touch w him - before, during, and after the sale!
Chuck Heingartner is also responsive. He makes sure you have the year and model you want with a price that makes sense. He is so helpful through the process of selection based on unique needs and personal finances. Chucky explains it all clearly, and shows the cars well.
Finally, Chucky has outstanding follow-through. From the first contact he responds to so many requests - right down to year, mileage, color and window tint. In the end he supports beyond the sale. This new-to-us Fore Runner will last for so long because Chuck makes sure there is care beyond the sale!
"Painless, as always"
This is my fourth (fifth?) car from Heritage. I am happy, as always, with the responsiveness and attitude of the staff and the utterly painless (if overlong, which is sadly normal in the car business) process. Thanks!
Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.