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Heritage Toyota

S. Burlington, VT

4.9
5,019 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 5,019 reviews

January 02, 2017

Excellent Service Tom is knowledgeable, able to explain clearly what needs to be done and why. He is also personable and is the reason I will only have my cars serviced More

by Brian16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 02, 2017 -

Heritage Toyota responded

Brian, That's very nice to hear! Glad you enjoy working with Tom. Thank you for sharing your experience on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

Thank you We purchased a 2017 Toyota Rav4 hybrid in November. So far we love the car. We worked with Zack who was very helpful & knowledgeable. Thank you for a More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
Mar 31, 2017 -

Heritage Toyota responded

Glad to hear that you enjoyed working with Zack. It's fantastic that you are loving your new Rav4. We appreciate you taking the time to post a review. #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

December 26, 2016

Blizzard Pearl Prius Prime Pemium HUGE shout out to Peter Mickel and John DeWilde for getting me into this stunning new Prius Prime! This premium edition Prime was hard to come by at t More

by JustinMyPrime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mickel, Travis Green, John DeWilde
Mar 31, 2017 -

Heritage Toyota responded

Justin, Thank you for your kind words about Peter, John and Travis! It's fantastic to hear that they did such an excellent job making your purchase go smoothly. Enjoy your new Prius Prime! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

December 24, 2016

Excellent service center With an appointment there are "no lines, no waiting". The employees are always friendly, professional, knowledgeable. They take the time to answer q More

by VTshopper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 27, 2016 -

Heritage Toyota responded

Thank you for sharing your experience on Dealer Rater. I'm glad to learn that you enjoyed working with our staff. We appreciate you returning to service your Corolla with us. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 22, 2016

Professional and competent service with a smile In addition to the scheduled routine maintenance service, the technician found my lost pack of postage stamps that might have slipped through the glov More

by bdgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 27, 2016 -

Heritage Toyota responded

It's great to hear that the technician located your missing stamps! We appreciate you posting a five star review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2016

Our 5th car from Heritage Toyota We were looking for a replacement for minivan. We worked with Eleni before and made sure we work with her again. The color we wanted wasn't in stock More

by FancyRibbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Feb 24, 2017 -

Heritage Toyota responded

It's fantastic to hear that Eleni was so accommodating! Thank you for posting. Enjoy your new minivan! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2016

Friendly and Knowledgeable My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allow More

by 2017 Tundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Feb 24, 2017 -

Heritage Toyota responded

Thank you for this wonderful review! It's fantastic to hear that Chuck, Megan and Christine provided such a stellar purchasing experience. Enjoy your new Tundra! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2016

Everything that I didn't expect, in a great way:) I am a 27yr old single Mom of an beautiful 8 month old baby girl. I had had my car for 7 yrs and it needed so much work and was not safe for us to be More

by L&L16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres
Feb 24, 2017 -

Heritage Toyota responded

Wow! What a lovely review! It's fantastic to hear how helpful Eleni and Nick were. Enjoy your new vehicle! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2016

Efficient, Positive Experience I leased a new Tacoma with Adam Stoner and had a straightforward, seamless experience. Once the vehicle was located, the process was prompt, thorough, More

by Dfur17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Feb 24, 2017 -

Heritage Toyota responded

It's wonderful to hear that Adam did such a great job making sure you leased a vehicle that meets all your needs. Thank you for choosing Heritage Toyota. Enjoy your Tacoma! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2016

Informative and patient Shawn was wonderful to work with and I would recommend him to anyone looking to buy a Toyota. He was incredibly patient as I deliberated over the many More

by Awddavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Feb 24, 2017 -

Heritage Toyota responded

Thank you for your kind words about Shawn. I'm glad to hear he provided such a stellar purchasing experience. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

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