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Heritage Toyota

S. Burlington, VT

4.9
4,992 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,992 reviews

November 21, 2016

My first maintenance checkup with my new Corolla I was very pleased with my first maintenance visit with my new 2016 Corolla. I would especially like to mention one of your shuttle drivers, Scott (f More

by PattyEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember except for Scott, shuttle driver.. sorry...
Nov 23, 2016 -

Heritage Toyota responded

PattyEllen, We appreciate you for sharing your thoughts on DealerRater. I'm very glad to hear that Scott and our shuttle service helped make your visit to our service department better. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2016

Always a pleasure This is my fourth vehicle with Heritage. I have always had excellent customer service and trustworthy sales people. This time was no exception. Thanks More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Angus Gunn
Feb 24, 2017 -

Heritage Toyota responded

Courtney, It's very nice to hear from a return customer. I'm glad to hear that your experience working with Angus, Nick and Megan was as positive as your previous experiences. Thank you for taking the time to write a review. #THEangusgunn #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

Smooth, efficient, and professional. From the intros, through test drives to delivery, everything was done without pressure or rushing. We were referred through the Costco Buying Servi More

by F&V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Zack Roberts
Mar 31, 2017 -

Heritage Toyota responded

F & V, We appreciate you posting. It is fantastic to learn that your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota! #Meganterrysalesprofessional #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

My Business was Valued Everyone knows buying a vehicle is more than just purchasing a product. There is emotion attached. We spend our lives in our vehicles and it's probabl More

by TonyC
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Beth Grady
Feb 24, 2017 -

Heritage Toyota responded

Tony, Thank you for your kind words about Marc! It's very nice to hear that he made sure that you got the vehicle that is right for you and that he got you a great deal, too. We appreciate the recommendation. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2016

Jason really listened and pleasure to work with Jason took the time to listen and understand what we were looking for. Deeply appreciated his professional, no nonsense, straightforward approach. He More

by StephJayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Mar 22, 2017 -

Heritage Toyota responded

What a nice review! Thank you for posting. It's fantastic to hear that Jason provided a top notch purchasing experience. Enjoy your new car! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2016

Amazing customer support. After looking for a truck for 3 1/2 years, the team at Heritage Toyota made it happen. Best experience buying a used vehicle ever. I will be back. Tha More

by Sylas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Angus Gunn
Feb 24, 2017 -

Heritage Toyota responded

Sylas, Thank you for posting! Glad to know our sales team did such a wonderful job helping you purchase the right vehicle for you. Enjoy your new truck! #THEangusgunn #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2016

Thanks, Chuck By far the most helpful car salesman I dealt with throughout the entire process. Chuck was always eager to help and provided exactly the information I More

by luisech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

It's fantastic that Chuck made sure the leasing process was smooth. We appreciate the stellar review. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2016

Another Nice Experience After being very pleased when my daughter brought her car from Heritage and Chuck Heingartner, I called Chuck and asked him to be on the look-out for More

by ChuckH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

Thank you for your kind words about Chuck, Nick and our sales and service teams! It's always nice to hear from a return customer. I'm glad Chuck has been so fantastic to work with. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2016

Very helpful and great in survice. This is my first experience with heritage toyota. I went to check the used car with friend in the morning. Patrick came to help to show me many used c More

by Pantita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
Feb 27, 2017 -

Heritage Toyota responded

Pantita, Thank you for this very nice review! I'm glad Patrick was so helpful. Enjoy your new car! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

November 16, 2016

Helpful and friendly We had a good experience at Heritage Toyota. Patrick was great, helped us with a few test drives. At first we were not looking to buy right away, bu More

by Matt D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Weeks
Feb 27, 2017 -

Heritage Toyota responded

Matt, Thank you for posting this detailed review. It's wonderful that Patrick and Christine were so great to work with. I apologize for the wait to complete paperwork, however it's nice to know that Patrick let you know it was a busy day ahead of time. #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

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