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Heritage Toyota

S. Burlington, VT

4.9
4,992 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,992 reviews

November 15, 2016

Thanks Chuck Chuck was a pleasure to work with. I walked in knowing what I wanted but he helped to facilitate and get it all done in the same day and I couldn't be More

by Jmae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

We appreciate the nice review of Chuck and Heritage Toyota. It's nice to hear that Chuck made sure your purchasing experience was top notch, all the way down to the details. Thank you for choosing Heritage! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2016

Heritage and Eleni are top-notch I walked into the dealership to see what my options were as the end of my lease was approaching. I had done my research online and knew the exact vehi More

by Jolenec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emailed with Ed Larkin to week prior to my visit. Super nice guy, informative, and just a really great person to have on your team., Eleni Floyd
Feb 27, 2017 -

Heritage Toyota responded

What a fantastic review! We appreciate you taking the time to post. It's wonderful that Eleni made the leasing process so smooth and enjoyable. Thank you for choosing Heritage! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

November 12, 2016

Simple and great customer service! My husband and I came in to look at a RAV4 at the end of our lease for our Corolla. Despite loving our Corolla, the RAV4 Patrick picked out was perfec More

by Page-Rouille
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Weeks
Feb 27, 2017 -

Heritage Toyota responded

Thank you for taking the time to share your experience. It's very nice to hear that Patrick was so helpful in finding a vehicle that is right for you and your husband. Enjoy your new Rav4! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2016

No pressure, great service! Marc listened to what I was looking for and asked questions that helped to find just the right car for me. He patiently showed me vehicles and worked More

by Melissa Riegel-Garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Beth Grady
Feb 27, 2017 -

Heritage Toyota responded

Melissa, Thank you for sharing your experience on Dealer Rater. It's fantastic to hear that Marc worked hard to find the best vehicle for you. Enjoy your new car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2016

Helpful for recent college graduates I'm a recent college graduate who's still very much on the college student budget. I just got a new job in the Burlington area and needed a car. A fri More

by cjvilla115
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

It's fantastic to hear that Chuck was so great to work with. We appreciate your recommendation of Chuck and Heritage Toyota. I hope you are enjoying your Corolla! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Exceptional service - genuine care for customer satisfaction Buying a new car is a big decision. There are so many factors to weigh. I am a self proclaimed high maintenance car shopper. :) Rob patiently helped More

by missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Feb 27, 2017 -

Heritage Toyota responded

Missy, We appreciate you taking the time to post this detailed review! I'm glad to learn that you enjoyed working with Rob and Nick. Happy driving! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Made the Numbers Work Shawn knew that we needed to make our money work for us. He paid attention to that priority by quickly realizing that beyond the trim level, we were r More

by Peter B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Feb 27, 2017 -

Heritage Toyota responded

Peter, Thank you for posting. It's great to hear that Shawn worked hard to get you the best deal possible. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

November 08, 2016

Quickly became apart of the family Rob Ploof provided nothing but exceptional service to me when purchasing not one but two Prius' within two months. Rob listened to my every want and n More

by swolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Heritage Toyota responded

What a nice review! Thank you for posting. It's wonderful to learn that Rob was so patient and happy to answer questions from yourself and your family members. I'm also glad to hear you are enjoying your new Prius! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Smooth and stress free Thank you so much Rob Ploof! I went into Heritage Toyota, without a lot of prior car buying experience. I had just totaled my car and was awaiting s More

by StaciaLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Heritage Toyota responded

StaciaLyn, I'm so glad to hear that Rob was such a great help with this potentially stressful situation. Thank you for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2016

Painless We came to Heritage Toyota because of Chuck Heingartner. In the 20 years we've known him we've purchased/leased 6 vehicles from him. Chuck is known More

by kmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

We appreciate your kind words about Chuck and the rest of the Heritage Toyota sales team. It's great to hear that you have enjoyed working with Chuck for so long. Thank you for choosing Heritage! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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