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Heritage Toyota

S. Burlington, VT

4.9
4,992 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,992 reviews

August 31, 2016

Chuck is the bomb!! I have bought a new Toyota Sienna in the past and loved it but knew I had to go to Heritage to see Chuck to get my new Toyota Sienna lease and am very More

by Kelly L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Kelly, I'm glad to hear that you enjoyed working with Chuck. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 31, 2016

Love my new Lease Eleni Floyd was excellent from meeting me when I arrived throughout the financial process to delivery. She was our initial contact when my husband pur More

by jp12998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Travis Green
Mar 02, 2017 -

Heritage Toyota responded

We appreciate you posting about your excellent experience working with Eleni. It's great to learn that she was so helpful with the entire leasing process. Enjoy your Rav4! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

August 30, 2016

Easy peasy Over the years, my family bought at least four vehicles from Heritage Toyota, for good reason. In part, Eleni Floyd, one of their sales people instill More

by Love my car!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Megan Terry
Mar 02, 2017 -

Heritage Toyota responded

What a lovely review! It's very nice to hear that you liked working with Eleni and appreciated her approach. Enjoy your new vehicle! #elenifloyd #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

August 30, 2016

Fantastic car experience all around I love my new Prius Touring 3! The entire experience was great -- no stress and a friendly team. They answer questions, are fair, and made me feel com More

by jonesyproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Thank you for sharing your thoughts on DealerRater. It's very nice to hear that you had such an excellent experience purchasing your new car. Enjoy your Prius! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

Very happy with our purchase We got a great car at a great price from top-notch sales consultant Shawn Carpenter. Buying a Prius from Heritage was a pleasant and straightforward More

by Happy Prius Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

We appreciate the lovely review! Thank you for commenting on your experience with Shawn and the rest of the sales team at Heritage Toyota. Enjoy your new Prius! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

Great Service from Jose Godoy He made sure to take the extra time to keep me well informed on the recall and additional recommended maintenance on my Rav 4 this week! He telephone More

by Lisa S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Godoy
Aug 26, 2016 -

Heritage Toyota responded

Lisa, Thank you for such a nice review of José and the Heritage Toyota service department! It's great to hear that he kept you informed as the work on your vehicle progressed and could help you with transportation. We appreciate you taking the time to post on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

great peaple make a great experiance just so happens my wife brought her Lincoln back to Burt Paquin ford for service on Monday and had the worst experience every. She brought my Tacoma More

by tank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Aug 26, 2016 -

Heritage Toyota responded

We appreciate the recommendation. I'm glad to hear you received top notch customer service at our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

5th Purchase...Same Great Quality...Same Great Salesman Over this past weekend we purchased our 4th vehicle, 5th if you include my Mother's, from Heritage Toyota. Our salesman, Rob Iandoli, has spent countl More

by PITA2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Mar 31, 2017 -

Heritage Toyota responded

What a nice review! It's great to hear from a return customer. Thank you for your kind words about Rob. Enjoy your new vehicle! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

August 23, 2016

These guys know customer service! Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who t More

by MissEdiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Miss Ediana, What a nice recommendation! Thank you for posting. It's wonderful to hear that Marc and Conor worked hard to make sure the car you wanted could fit your budget. Enjoy your new Corolla! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2016

Best car buying experience we have ever had!!! Laz was very informed about all the vehicles we inquired about. He was very personable and just made the car buying experience very pleasant!! He se More

by Laura Farren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Laura, Thank you for the lovely review of Laz and Heritage Toyota. Glad to hear Laz provided a great purchasing experience. Enjoy your new Tundra! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

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