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Heritage Toyota

S. Burlington, VT

4.9
4,805 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,805 reviews

October 17, 2011

I've been buying my cars and having them serviced at Heritage Toyota for 22 years and have come to trust them. Their waiting rooms are very pleasant and comfortable and I'm always treated with respect a More

by jgersbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Deb
Oct 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to give us feedback and for being such a loyal customer. We look forward to many more years of servicing your cars and helping you purchase new ones. Sincerely, Dave Machavern President Heritage Toyota Scion

October 15, 2011

Adam was about the nicest saleman we've ever had. His personality is great, genuinely friendly and interested in you and your situation and hopes for the car buying process. He was responsive and eager t More

by lazlonger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller, Adam Miller
Oct 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to share your feedback of your recent RAV4 purchase experience with Adam and the rest of the H-Team. I am glad to hear you had such a great experience working with Heritage Toyota Scion and he was able to find you a RAV4. Please enjoy your new vehicle, and thanks for choosing the H-Team at Heritage Toyota. Sincerely, Dave Machavern President Heritage Toyota Scion

October 12, 2011

Very good service overall. Alex was easy to work with,honest, friendly and went out of his way to answer any questions we had. Also appreciated that there was no "high pressure" put on us to buy th More

by goblaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Layn
Oct 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to share your feedback of your recent purchase experience with Alex and the rest of the H-Team. I am happy to hear he was able to find you a great vehicle. Please enjoy your new vehicle, and thanks for choosing the H-Team at Heritage Toyota. Sincerely, Dave Machavern President Heritage Toyota

October 10, 2011

Heritage was easy to make a deal with and the one they made for me was good. Our trade was what I hoped for which made the deal even better. Alex was easy to deal with and worked hard to help get the de More

by pouliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Layn, Jason Quineville
Oct 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to share your feedback of your recent purchase experience with Alex, Jason and the rest of the H-Team. I am glad to hear they were able to find you the correct vehicle and worked a great deal. Enjoy your new vehicle, and thanks for choosing the H-Team at Heritage Toyota Sincerely, Dave Machavern President Heritage Toyota

October 06, 2011

This is our second new vehicle from Heritage Toyota. Paul Coleman went way above the bar with us. He is a very thorough and trusted sales representative. Paul gave up his valuable contact time with other cus More

by Alfred Dilley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Coleman, Paul Coleman
Oct 21, 2011 -

Heritage Toyota responded

Hi Alfred, Thank you for taking the time to share your feedback of your recent purchase experience with Paul and the rest of the H-Team. I am glad to hear he was able to find you the vehicle you were looking for and that this was your second new vehicle from Heritage Toyota. Enjoy your new vehicle, and thanks for choosing the H-Team at Heritage Toyota Sincerely, Dave Machavern President Heritage Toyota

October 01, 2011

Excellent service and work. Pricing information was a bit truncated (was informed about parts costs, but not labor). Tom did a great job holding costs down by using aftermarket parts in certain cases, a More

by stuengelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Oct 20, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your feedback of your recent experience in our service department. I am glad to hear that Tom was able to keep your cost of repairs at a level that was acceptable for you, and that you were satisfied with the quality of work on your vehicle. We look forward to seeing you again soon, Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

September 25, 2011

Eleni was very professional and really took the time to understand our wants and needs and found us the perfect vehicle. She really worked hard on getting us the vehicle in the shortest possible time since More

by george.ermitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Eleni Floyd
Oct 20, 2011 -

Heritage Toyota responded

Mr. Ermitano, Thank you for taking the time to share your feedback of your recent purchase experience with Eleni. I am glad to hear she was able to find you the vehicle you were looking for, and that our staff was able to secure it for you in a timely manner. Enjoy your new Prius, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

September 17, 2011

all was good regarding my recall service. thank-you. Tom was attentive and polite. Promptness and reagards for the distance I had to travel were put into consideration of my recall. More

by grettchen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
tom???
Oct 20, 2011 -

Heritage Toyota responded

Gretchen, Thank you for taking the time to share your feedback of recent visit to our service department. I am glad to hear that you enjoyed working with Tom, and that your recall repair was completed promptly and to your satisfaction. We look forward to seeing you again soon! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

September 12, 2011

This is the second Toyota Tacoma we have purchased from this dealer. Have had a positive sales experience both times. Did not feel pressured to "upgrade" and was given all the options up front. Service More

by nicroseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Layne, Tim Baptie
Sep 12, 2011 -

Heritage Toyota responded

Thank you for taking the time to share you feedback after working with Alex and Tim. It is the goal of our sales staff to provide our customers with all the information necessary to make an informed decision on the vehicle of their choosing. I am glad to hear that Alex and Tim were able to accomplish that for you. Enjoy your new Tacoma - we look forward to seeing you again soon! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

September 11, 2011

I would definitely recommend Heritage Toyota to my friends. Paul and Mary helped me walk out with a new 2011 Tundra with great customer service. Paul went out of his way to answer all my questions and More

by nativig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coleman, Mary Rodriguez, Mary Rodriguez, Paul Coleman
Sep 12, 2011 -

Heritage Toyota responded

Thank you for taking the time to share your feedback after working with Paul and Mary. I would like to thank you for choosing Heritage Toyota as the place to purchase your new Tundra. I am glad to hear that Paul and Mary were able to help you find the truck of your choice, at a price that fit your budget. We look forward to seeing you again soon. Enjoy your new Tundra, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota (802)865-8200

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