Heritage Volkswagen Catonsville

Customer service I woul like to take this opportunity to thank Rafael torres for the great experience i had..... I love my jetta i would Recommende this Dealership. I woul like to take this opportunity to thank Rafael torres for the great experience i had..... I love my jetta i would Recommende this Dealership....thanks More

Great Experience I walked in Russel just wanting to browse their car selection and walked out with my new GTI. I am so in love with it, and the sales representative To I walked in Russel just wanting to browse their car selection and walked out with my new GTI. I am so in love with it, and the sales representative Torres was a great helpful. More

100% recommended I would like to take this opportunity to thank Gabriel Grullon for the great experience I had with Russel VW. I recently purchase 2016 Tiguan through I would like to take this opportunity to thank Gabriel Grullon for the great experience I had with Russel VW. I recently purchase 2016 Tiguan through Gabriel, and my encounter with him was nothing short of professional. He was respectful, professional, and understanding towards his clients, and I enjoyed working with him. I would definitely recommend him for those who are in the market for a VW. I am sure he will do his best to accommodate your needs when purchasing a vehicle. More

Excellent experience and I highly recommend!!!!!! I gave this VW dealership, Gabriel Grullon, and Serge Calmic two thumbs up. Being a woman looking for a car with a little car knowledge it can be over I gave this VW dealership, Gabriel Grullon, and Serge Calmic two thumbs up. Being a woman looking for a car with a little car knowledge it can be overwhelming. I came in looking to lease a VW Touareg. Then I drove it, not once, but twice. Gabriel answered all my questions, I spoke to Serge who did some magic, signed paperwork, and off I drove. Would HIGHLY recommend!!! Thank you guys for this amazing experience! More

Helped us find exactly what our family needed! Came in thinking we wanted an SUV, but Richie showed us that the trunk space we were looking for could be found in a more fuel efficient Passat! We've Came in thinking we wanted an SUV, but Richie showed us that the trunk space we were looking for could be found in a more fuel efficient Passat! We've been driving it out of town all day, and it has been fabulous! Richie was a no pressure, honest, delight to work with on this purchase! More

Wonderful Experience Richie at Russel VW was so helpful when purchasing my new Jetta. He really seems to care about his customers and makes sure they have a good experienc Richie at Russel VW was so helpful when purchasing my new Jetta. He really seems to care about his customers and makes sure they have a good experience aND get a great deal More

Great experience Bought a Jetta GLI from Denny on June 14th. Everything was great, honest, pleasant, welcoming. Would definitely recommend this dealership and Denny Bought a Jetta GLI from Denny on June 14th. Everything was great, honest, pleasant, welcoming. Would definitely recommend this dealership and Denny to anyone looking for a VW. More

Fantastic Experience Denny and the guys at Russel VW are first class. They are always patient, thorough, and honest with the entire experience from start to finish. They Denny and the guys at Russel VW are first class. They are always patient, thorough, and honest with the entire experience from start to finish. They are mindful of the time and work to make the experience as efficient as possible. I can't recommend this place enough! More

Happy Mazda customer Buying a car from Mr. Thomas was a very pleasant experience, and he has "followed up" to make sure that I'm enjoying my first Mazda and having no prob Buying a car from Mr. Thomas was a very pleasant experience, and he has "followed up" to make sure that I'm enjoying my first Mazda and having no problems adjusting to it. He has made me feel free to call him with questions and concerns. I am a happy customer! More

Great experience Richie was awesome he made my experience enjoyable, he made sure i understood everything and he made sure i got a deal i could afford. i would recomme Richie was awesome he made my experience enjoyable, he made sure i understood everything and he made sure i got a deal i could afford. i would recommend him to anyone looking to purchase a car. More