Heritage Volkswagen Parkville

Maia was great! Super friendly, approachable and patient during the entire process which went fast and smoothly. She definitely is knowledgeable and looks out for th Super friendly, approachable and patient during the entire process which went fast and smoothly. She definitely is knowledgeable and looks out for the customer's best interest. Highly recommend! More

Keon was a huge help with my lease buyout! Him and Charles went above and beyond to get the deal done. I highly recommend Keon for all your sales needs Him and Charles went above and beyond to get the deal done. I highly recommend Keon for all your sales needs More

Worked with Jordan to purchase a new Taos. He was knowledgeable and a pleasure to work with. He was knowledgeable and a pleasure to work with. More

I recently had the pleasure of working with Charles at VW while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the proces while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the process smooth and enjoyable. They were incredibly knowledgeable, patient, and genuinely invested in helping me find the perfect car for my needs. What truly sets Charles apart is their exceptional customer service even after the sale. When I discovered a dent on the car, they immediately stepped in to help. Not only did they take care of the issue quickly and professionally, but they also ensured I felt supported every step of the way. Their dedication to making sure I was completely satisfied speaks volumes about their character and commitment to their customers. I highly recommend Charles to anyone looking for an stress-free and positive car-buying experience. Thank you for going the extra mile and making this such a memorable purchase! More

Our experience with First time buyers of VW. I have to say that it’s been a pleasure doing business with Melissa, she was so knowledgeable about VWs and a very friendly person . She showed us th I have to say that it’s been a pleasure doing business with Melissa, she was so knowledgeable about VWs and a very friendly person . She showed us the different types of cars that would best suit our needs and budget. she patiently gave us the experience to drive 3 cars and clearly explained the difference between them and their packages that came with it. And finally after long hours of deciding, we choose the SE Tiguan 2024. She went over beyond because she even had the time to teach us how to use the dashboard accessories and button features. With our past experiences with some car dealers in the past years, so far Melissa is best sales representative that we have ever met…. She deserves a paid day off. More

Melissa Cole went above and beyond! Very professional and so nice! Thank you to the friendly management as well! Very professional and so nice! Thank you to the friendly management as well! More

I had the absolute best experience at Heritage VW Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I’ll definitely be back! More

I purchased my car at Heritage through Charles and have been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely sati been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely satisfied with my purchase. I recommend them to anyone looking for a new car and great customer service. More

I came into Heritage VW just to look at the latest Golf R. Naz greeted us and patiently answered all of our questions. He was great interacting with my entire family and immediately made us feel welcome. B R. Naz greeted us and patiently answered all of our questions. He was great interacting with my entire family and immediately made us feel welcome. Because of his patience and willingness to walk us through all of the features he turned "just looking" into a sale. I look forward to working with Naz again in the future. More

Kostantinos and Melissa are the best! They were very patient with all my questions and concerns and they also gave me a great deal for my old car. It's the second time I buy a car from th They were very patient with all my questions and concerns and they also gave me a great deal for my old car. It's the second time I buy a car from this dealership and it won't be the last! More