Heritage Volkswagen Parkville

Got the job done Sooo i was referred to Lavon through my coworker explained my situation that's been a ongoing situation...he told me not to worry I got you ...I trust Sooo i was referred to Lavon through my coworker explained my situation that's been a ongoing situation...he told me not to worry I got you ...I trusted him and here I am 1st owner of my 2017 VW Passat...no miles ...goin from a 2004 used van that I was still making payments on to this definitely is a great feeling....thank you thank you to Lavon and his team for getting the job done !! More

Amazing sales team, great experience The Sales team was on point from start to finish, was completely comfortable and the no pressure approach was greatly appreciated. Had some challenge The Sales team was on point from start to finish, was completely comfortable and the no pressure approach was greatly appreciated. Had some challenges getting out of my old vechicles but the team did a great job showing us all of the options and were very up front throughout the negotiations. Overall great time and buying experience! More

Miracle Worker After being in a horrible car accident, I was left with a totaled car and a balance to pay off. I was refused by several banks or given off the chart After being in a horrible car accident, I was left with a totaled car and a balance to pay off. I was refused by several banks or given off the chart interest rates that would not allow me to afford a car. These other dealers took days to come back to me with no news or bad news. I called Herb and within 3hrs I received a car back asking me when I could come in, he had a car for me. Not only did he have a car, it was a new car, with a low interest rate, affordable payments, and took my debt off my hands! When I tell you this guy worked a miracle, believe me. I couldn't be more happy with his quick response and his personable attitude. I have already recommended him to several people. More

MY MAN LAVON Lavon did An awesome job of working a deal for me , I got turned down at every dealership in the area , but within a couple hours of speaking with lav Lavon did An awesome job of working a deal for me , I got turned down at every dealership in the area , but within a couple hours of speaking with lavon he had me in a brand new Jetta ! Awesome salesman and I will recommend him to anybody in need of a vehicle. 2 THUMBS ALL THE WAY UP More

Purchased a new car We purchased a vw alltrack. Spencer, our salesman, was great and very knowledgeable of the vw alltrack. Everyone was friendly. Overall the experien We purchased a vw alltrack. Spencer, our salesman, was great and very knowledgeable of the vw alltrack. Everyone was friendly. Overall the experience was excellent. More

Great Experience with Herb Randolph at Heritage Parkville Herb was great in helping me buy my first car! Since it was my first one, there was a lot that I didn't know and Herb was there to help me every step Herb was great in helping me buy my first car! Since it was my first one, there was a lot that I didn't know and Herb was there to help me every step of the way. I was actually the third person in my family go to Herb to by a car and was so glad I chose him. He has become a trusted source for car buying experience for our family. He is very knowledgeable and his customer service is excellent. More

Awesome experience with vw Spencer was a great help we were serviced and received a new car it was a great experience and everyone that assisted were very helpful and nice Spencer was a great help we were serviced and received a new car it was a great experience and everyone that assisted were very helpful and nice More

Comfort zone Good location and Spencer was friendly and spoke in terms that helped me understand the process. Customer service was excellent and i was satisfied wi Good location and Spencer was friendly and spoke in terms that helped me understand the process. Customer service was excellent and i was satisfied with the outcome. Never thought I would remanin a VW fan but I’m pleased . Melissa was out sick but I want to thank her too More

Great experience Easy experience, was able to get the vehicle I wanted, explained the process very thoroughly, very knowledgeable about the vehicle, explained benefits Easy experience, was able to get the vehicle I wanted, explained the process very thoroughly, very knowledgeable about the vehicle, explained benefits of all services offered More

Car buying expierence with Herb Randolph Herb is an excellent sales associate! Helpful informative and gets the job done in a timely manner... dosent beat around the bush!!i would recommend h Herb is an excellent sales associate! Helpful informative and gets the job done in a timely manner... dosent beat around the bush!!i would recommend him to anyone who is looking to buy..well worth the visit to meet with him. More