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Heritage Volkswagen Parkville
Baltimore, MD
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,515 reviews
November 28, 2017
Satisfied Felt like he tried everything he could to make sure I was happy with my choice and that everyone I felt with helped me as much as possible. Felt like he tried everything he could to make sure I was happy with my choice and that everyone I felt with helped me as much as possible. More
by Jabssnyder
Employees Worked With
Lavon Pratt
November 27, 2017
Overall happy Lavon did a good job getting me the best deal possible. Wonderful guy to work with after going back and forth the overall price was well worth it Lavon did a good job getting me the best deal possible. Wonderful guy to work with after going back and forth the overall price was well worth it More
by Jenna45
Employees Worked With
Lavon Pratt
November 27, 2017
Momo S Herb is awesome . I’ve purchased many vehicles from Herb and Heritage . I will continue to purchase my vehicles from Herb . I also will send my friend Herb is awesome . I’ve purchased many vehicles from Herb and Heritage . I will continue to purchase my vehicles from Herb . I also will send my friends and family to him also . You have a friend for life . More
by MoMo S
Employees Worked With
Herb Randolph, Woody Batts
November 25, 2017
Excellent service ! Herb always makes you feel like family. He will go out of his way to find you exactly what you are looking for. Ive returned here numerous times and a Herb always makes you feel like family. He will go out of his way to find you exactly what you are looking for. Ive returned here numerous times and am always pleased with the service. More
by Melissa Marianos
Employees Worked With
Herb Randolph
November 24, 2017
Great Customer Service Levon was customer-oriented, friendly and knowledgeable. He made the car buying process painless and easy. I would definitely recommend Levon to my fa Levon was customer-oriented, friendly and knowledgeable. He made the car buying process painless and easy. I would definitely recommend Levon to my family and friends who are looking to purchase a vehicle. More
by Kconaway13
Employees Worked With
Steven Jakubik, Lavon Pratt
November 24, 2017
Great Experience! Levon made my car buying experience pleasant, hassle free and stress less. We were greated with a friendly smile when we enter the dealership. He was Levon made my car buying experience pleasant, hassle free and stress less. We were greated with a friendly smile when we enter the dealership. He was very knowledgeable about the vehicle and after the test drive we were on our way to the finance office to sign papers to purchase our new vehicle. Purchasing my jeep with Levon was a seamless process. I will definitely recommend Levon and Heritage to my family and friends. More
by Rmconaway
Employees Worked With
Steven Jakubik, Lavon Pratt
November 22, 2017
Purchase a VW Herb is amazing, So patient and diligent making the process easy! Will always buy my cars from him. Also I have referred several friends to him who al Herb is amazing, So patient and diligent making the process easy! Will always buy my cars from him. Also I have referred several friends to him who also loved the experience provided!! Jennifer More
by Cheyanne211
Employees Worked With
Herb Randolph
November 22, 2017
Amazing I am so happy with the service Herb provided. I couldn’t have asked for a better sales person. He treated me like family and that was amazing! He didn I am so happy with the service Herb provided. I couldn’t have asked for a better sales person. He treated me like family and that was amazing! He didn’t make promises he couldn’t keep like most people at dealerships. I would refer any of my friends to him. More
by Shantelly0908
Employees Worked With
Herb Randolph
November 19, 2017
Great experience I had a great experience with Spencer and the sales managers at VW Parkville. They took great care of me, located the car I wanted and got me into it I had a great experience with Spencer and the sales managers at VW Parkville. They took great care of me, located the car I wanted and got me into it at a great price. Courteous and professional all the way around. I would definitely recommend them when looking for a VW. More
by Gtilover
Employees Worked With
Jacob Cardwell, Spencer Buettner
November 18, 2017
Very helpful Lavon did a great job helping my daughter buy a car. I was very, very tough with him on the price and he did everything to make it happen Lavon did a great job helping my daughter buy a car. I was very, very tough with him on the price and he did everything to make it happen More
by One tough mom
Employees Worked With
Lavon Pratt
