Heritage Volkswagen Parkville

New car purchase Melissa Cole was excellent to work with. Very responsive in locating desired vehicle that was not in current inventory. Efficient transaction as we we Melissa Cole was excellent to work with. Very responsive in locating desired vehicle that was not in current inventory. Efficient transaction as we were traveling from out of state. Would highly recommend to others considering a VW purchase. More

Top marks Spencer was great and couldn't have been more upfront. We conducted all of the negotiating via email and it was super easy, and stress free. Spencer was great and couldn't have been more upfront. We conducted all of the negotiating via email and it was super easy, and stress free. More

Very helpful and easygoing Went with my boyfriend to help him purchase a car through your sales associate Melissa Cole. She was very helpful during the process and helped make t Went with my boyfriend to help him purchase a car through your sales associate Melissa Cole. She was very helpful during the process and helped make the whole experience very easygoing. This was my boyfriends first new vehicle and he was very nervous about the whole process but Melissa broke down everything for him and helped make him feel as ease. I would recommend anyone to buy through Melissa Cole at Heritage Volkswagen. More

Thank you again VW! I had a great experience working with Herb and the team at VW to purchase my new Tiguan. Right off the bat they had to take the model off the floor f I had a great experience working with Herb and the team at VW to purchase my new Tiguan. Right off the bat they had to take the model off the floor for my test drive and at not point was anyone acting like this was an inconvenience. Herb was super helpful, friendly and down to business which is what we were looking for. We knew what we wanted and he was able to make it all happen. The vehicle I wanted was not even at the dealership-but again this was a non-issue. I was able to test drive, trade in, find the exact vehicle, get it from another dealership, make the deal and leave in my new ride that day-thanks to Herb making it quick and painless. More

He did it again! Herb has helped me lease my 5th VW. He rocks! I wouldn't trust anyone else. He's the only rep for me and my family. Herb has helped me lease my 5th VW. He rocks! I wouldn't trust anyone else. He's the only rep for me and my family. More

Tavon Herb made the buying process smooth . I would recommend Herb to my friend and family . Herb made everything clear and made me comfortable through out Herb made the buying process smooth . I would recommend Herb to my friend and family . Herb made everything clear and made me comfortable through out the entire process More

Nice new care easy deal We had a no haggle experience with a knowledgeable sales associate and a very pleasant and accommodating sales manager. Best new care purchase experie We had a no haggle experience with a knowledgeable sales associate and a very pleasant and accommodating sales manager. Best new care purchase experience in 40 years! More

Great Buying Experience Working with Herb to purchase my New GMC Sierra was a great experience. At first I would sneak into the dealerships when the salesman weren’t looking Working with Herb to purchase my New GMC Sierra was a great experience. At first I would sneak into the dealerships when the salesman weren’t looking and look at vehicles without getting pressured to buy. Then I met Herb, he offered to bring the vehicle to his dealership, schedule a test drive and not once told me “this is the car for you” or “how much I want this car”. The entire process he was professional and hung back to allow us to make a decision that was right for our family. Herb worked directly with the finance department to help us get the best deal possible for our trade and find the best company to provide our financing. Overall My Wife and I had a great experience working with Herb and would highly recommend him for anyone looking for a new vehicle. More

Experience Amazing experience thanks to Lavon. Truly cares about his customers. Did absolutely everything to get me the best deal. Professional and straightforwa Amazing experience thanks to Lavon. Truly cares about his customers. Did absolutely everything to get me the best deal. Professional and straightforward thank you so much More

Jacob Cardwell A++ Bought my car from Heritage Jeep in Parkville. Had a major hiccup in this transaction. Jacob Cardwell was the finance manager handling my account that Bought my car from Heritage Jeep in Parkville. Had a major hiccup in this transaction. Jacob Cardwell was the finance manager handling my account that day. When I went back in to talk about the issue the next day the Sales manager (Jeep) was not at all helpful so I went to talk to Jacob. He went above and beyond to help me. Without his help that day I would have probably been one extremely dissatisfied customer. He worked tirelessly all day to remedy the situation and got Brad the GM at Jeep Parkville involved to get the job done. I truly appreciate everything he did. More