Heritage Volkswagen Parkville

Very pleasant experience Bruce was friendly and down-to-earth, An easy listener and satisfactorily answered all questions. I found Bruce to be genuinely helpful. A very ple Bruce was friendly and down-to-earth, An easy listener and satisfactorily answered all questions. I found Bruce to be genuinely helpful. A very pleasant experience. More

Melissa was genuinely amazing! As a 6'8" guy, car buying is a nightmare since I don't fit into most cars comfortably. Usually I have to go through a while song-and-dance to see if I As a 6'8" guy, car buying is a nightmare since I don't fit into most cars comfortably. Usually I have to go through a while song-and-dance to see if I fit into a car. Melissa made this process a breeze with her knowledge of the cars (old and new models), she instantly knew which cars would fit my long legs and those that would be too tight to be comforable. Her professionalism and expertise extended through the entire process. She was upfront about what we were buying and we left feeling like we made an educated discussion that was right for us. More

Great experience and herb helped us find our dream truck! Can not thank herb and the crew enough for all the help and patience they showed us during this process and herb helped us find our dream truck! Can not thank herb and the crew enough for all the help and patience they showed us during this process More

Great experience! I'm the kind to avoid car dealerships at all costs but based on a recommendation decided to give this one a shot. Met Herb and instantly felt at ease! I'm the kind to avoid car dealerships at all costs but based on a recommendation decided to give this one a shot. Met Herb and instantly felt at ease! He was professional and knowledgeable answering all my questions. He was great in finding me a vehicle that met all my criteria from price to features and everything in between. I could not be happier with my purchase and have already recommended Herb to others - and I'll continue to do so! More

Getting the job done I had a great experience working with Lavon. He told me months ago that he would get me into a new car and he kept his word. After being told no at se I had a great experience working with Lavon. He told me months ago that he would get me into a new car and he kept his word. After being told no at several other dealerships, Lavon and Heritage said Yes! Being persistent really pays off and sometimes in a major way! Thanks Lavon! More

Ended one lease and started a new lease in a new Jetta. The employees at this location are truly helpful and caring. They helped me find a car that suited my needs. Very pleasant experience. I'll definitely The employees at this location are truly helpful and caring. They helped me find a car that suited my needs. Very pleasant experience. I'll definitely come back. More

Very Happy Lavon was a great help to us! He was extremely friendly, personable, and knowledgeable. He worked really hard to make sure we got exactly what we want Lavon was a great help to us! He was extremely friendly, personable, and knowledgeable. He worked really hard to make sure we got exactly what we wanted and needed. He took great care of us and made this the best buying experience we have ever had. More

Smooth transaction. No problems Lavon was very helpful in helping us find the right car and had no problem taking us to another dealership to find what we want. Overall good, smooth Lavon was very helpful in helping us find the right car and had no problem taking us to another dealership to find what we want. Overall good, smooth easy experience More

Awesome Experience Ed Turner, is a great car salesman he doesn't pressure you into buying something he wants you to feel comfortable buying a car. He is upbeat and excit Ed Turner, is a great car salesman he doesn't pressure you into buying something he wants you to feel comfortable buying a car. He is upbeat and excited about his job. He enjoys his job. Doug was great too. He man the finance process simple and explain everything in a clear manner. More

Awesome As a 1st time buyer my experience was everything I hoped it would be. My salesman Herb was totally cool and exceeded my expectations by far. I would r As a 1st time buyer my experience was everything I hoped it would be. My salesman Herb was totally cool and exceeded my expectations by far. I would recommend the dealership & salesman to anyone and I have already gotten a friend to purchase a vehicle 24hrs after I did. More