Heritage Volkswagen Parkville

First and last stop! We drove 2 hours away from home looking for the right Jeep Cherokee, and we found it at Heritage! Bruce made what could have been a stressful event in We drove 2 hours away from home looking for the right Jeep Cherokee, and we found it at Heritage! Bruce made what could have been a stressful event into a pleasurable one. He was very friendly, professional, personal, and funny. He made the whole experience joyable and easy. If you are shopping around for a vehicle this is a must stop! More

Quick and Painless Saw vehicle on line, went to look at it. Still needed to be inspected. Bruce called a couple hours later, and I drove back to dealership. Within a Saw vehicle on line, went to look at it. Still needed to be inspected. Bruce called a couple hours later, and I drove back to dealership. Within a couple hours, I drove my new car home. More

Good customer service A positive experience for my grandson who purchased his first car. Friendly, courteous. The vehicle was clean and ready to go. Very knowledgeable abou A positive experience for my grandson who purchased his first car. Friendly, courteous. The vehicle was clean and ready to go. Very knowledgeable about the vehicle. More

Great Service I'd seen a vehicle online. I called to inquire and the sales manager was very helpful and made sure a salesman called me to follow up. We traveled f I'd seen a vehicle online. I called to inquire and the sales manager was very helpful and made sure a salesman called me to follow up. We traveled from Glen Burnie to Parkville to see the vehicle, however it had been transferred to another location. The next day we were called as requested and advised the vehicle was back and available to view. We met with Ed and test drove the vehicle. He was knowledgeable, personable and appeared to be genuine. He was with us through the entire sales process. More

Top-Notch Customer Service Great car buying experience. I drove over an hour across the state line due to them having the vehicle I desired. I couldn't take immediate delivery o Great car buying experience. I drove over an hour across the state line due to them having the vehicle I desired. I couldn't take immediate delivery of the vehicle and had previously scheduled vacation plans. My salesman, Bruce Freeman, said " no problem" and brought the vehicle to me while I was on vacation! Great customer service!!! More

Ben's Car I am from out of town. They helped me through the whole process, from finding the dealership from the airport, to getting the title and tag registered I am from out of town. They helped me through the whole process, from finding the dealership from the airport, to getting the title and tag registered out of state. More

Bruce bruce I knew something good was going to happen just by the way Mr Bruce opened the door to let me in lol but he was cool and calm throughout the process wh I knew something good was going to happen just by the way Mr Bruce opened the door to let me in lol but he was cool and calm throughout the process which made the experience easy, not to mention he was very professional as well, the team as a whole was very pleasant to be around. The two finance guys weren't your usual finance xxxxxxxx, I really enjoyed the whole process, plus the car was nice, thanks heritage and Mr Bruce, I look forward to doing business again!!! More

Great experience Bruce was great to work with. He was very personable, accommodating and just overall great to do business with. Would refer him to anyone looking for Bruce was great to work with. He was very personable, accommodating and just overall great to do business with. Would refer him to anyone looking for a vehicle. More

Perfect Lavon was very patient and helpful the entire time. This was my 1st car and he picked out a nice car for me. Best salesman that will take care of you Lavon was very patient and helpful the entire time. This was my 1st car and he picked out a nice car for me. Best salesman that will take care of you and make sure you're walking out the door happy! More

Great customer service Lavon was very curtious and patient. I never felt rushed and he made sure I got the best deal possible. I will definately use Lavon for my next purcha Lavon was very curtious and patient. I never felt rushed and he made sure I got the best deal possible. I will definately use Lavon for my next purchase. More