Back

Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9215 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,515 reviews

August 30, 2017

Perfect Person to Sell Me My First Choice Going into the dealership, I knew my father would be the biggest hurdle to get through. But hanks to Lavon's positive attitude, his light-hearted and More

by Marc15973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Sep 22, 2017 -

Heritage Volkswagen Parkville responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Volkswagen Parkville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

August 29, 2017

Goes the extra mile for his customers Herb is a one of a kind, Wehave purchased many vehicles from him and he even went to another location to pick one up for us. He takes the time to go More

by kfranke37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 26, 2017 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

August 29, 2017

Herb Randolph. Great experience here at Heritage VW Parkville. Herb Randolph was very courteous and informative. I would recommend Herb and Heritage to anyone lookin More

by Map
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 22, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping by Heritage Volkswagen Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team and Herb Randolph. We hope to see you soon!

August 28, 2017

Ed Turner Last week we purchased our 3rd car from Heritage and had the pleasure of working with Ed. He was helpful, knowledgeable and friendly. We had a specifi More

by nag517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Edmund Turner
Sep 26, 2017 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

August 28, 2017

Excellent Customer Service Pretty much a painless process! Excellent service from everyone. I would recommend Heritage Volkswagen Parkville to anyone looking to buy a VW! Happy More

by VW car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Sep 26, 2017 -

Heritage Volkswagen Parkville responded

Good morning! Thank you so much for your kind comments. Heritage Volkwagen Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

August 24, 2017

Patient, helpful employees First time buying a car. Ed was super patient and helpful while I took my time and drove several cars. He was very helpful and attentive throughout th More

by Joseph Landers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Edmund Turner
Sep 20, 2017 -

Heritage Volkswagen Parkville responded

Thank you for your earnest response Joseph Landers. We appreciate your feedback and will be sure to share your encouraging thoughts with Ed and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

August 23, 2017

GreAT jOB!! Bruce Freeman was an awsome sales person. He help accomdate me and pick the right vehicle for my liking. I would tootally buy another car through them More

by ayannah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Sep 18, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping in at Heritage VW Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

August 23, 2017

Great used car buying experience! Sales manager Woody was great. The car was not initially there upon our first visit, but Woody had it promptly delivered the next morning. Ed was a gr More

by Carguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Turner
Sep 18, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping in at Heritage Volkswagen Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

August 23, 2017

Difficult Situation Turned into a Great Outcome Woody and Ed worked hard to earn our business. Both are honorable and good to their word. When my daughter and I picked up her car I can't say more on More

by Dustbandit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Herr, Edmund Turner, Woody Batts
Sep 20, 2017 -

Heritage Volkswagen Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Woody and Ed led you to your new vehicle, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Volkswagen Parkville. Thank you again and have a great day!

August 21, 2017

Laura white Excellent customer service. Very knowledable. Thorough and patient . Continuous Heritage customer and this is 5 from Heritage in the family. Thank y More

by 10870alex1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Lavon Pratt, Woody Batts
Sep 17, 2017 -

Heritage Volkswagen Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage VW Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

...
119
...