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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,515 reviews

August 19, 2017

Got the job done Went to get a vehicle that I saw online but unfortunately it appeared at first I went to the wrong dealership since the vehicle wasn't at that locatio More

by Jeep14
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Lavon Pratt
Sep 17, 2017 -

Heritage Volkswagen Parkville responded

Heritage Volkswagen Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you and we look forward to hearing from you in the future! Thank you - Heritage Volkswagen Parkville

August 18, 2017

Car Buying Made Easy Due to circumstances, I was forced into buying a car. I looked at multiple cars at multiple dealerships but Heritage by far had the best vehicle at th More

by jk0517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Turner, Woody Batts
Sep 15, 2017 -

Heritage Volkswagen Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Volkswagen Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

August 18, 2017

Service advisor attitude - Ciara Barron I took my car for service on 8/17/17, I was first told it needed a new part, I was pretty irritated. my car is less than one year old. Than I was told More

by bonnie50
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ciara Barron
August 16, 2017

Herb is the best! Thanks Herb for rolling the red carpet out for me. Not only did you listen to my wants and needs you never made me feel forced to buy until I was comf More

by Jessiebear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 14, 2017 -

Heritage Volkswagen Parkville responded

Hello Jessie - Heritage VW Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Herb Randolph and the team! Thank you again for your review.

August 16, 2017

Always the extra mile Stopped in one day to cruise lot and see what was available. Was met on the lot by Herb and shown everything they had to offer. Herb offered a huge se More

by Tysinmom73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 14, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping by Heritage VW Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

August 16, 2017

Herb is the best ! Went in to buy my first car , Herb explained to me everything I needed to know , great costumer service and extremely knowledgeable. I left with a 201 More

by TylovesKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 14, 2017 -

Heritage Volkswagen Parkville responded

Heritage VW Parkville appreciates your considerate review. We are pleased to hear that your experience with us was a great one and we will be sure to share your kind comments with Herb Randolph and our team! Please do not hesitate to stop by with your new 2014, Kia Forte for a checkup! Thank you again for the highly praised feedback.

August 16, 2017

Service The service that I receive from Herb Randolph is the best and I don't plan on going no where else for my care buying needs. Every car that I have purc More

by vmoore3277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 14, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping by Heritage VW Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

August 16, 2017

Best experience ever Herb Randolph is the best at his job. I ended up getting a brand new car that I Love and can afford. I will be referring all my friends and family to More

by Ilovebeingme83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 14, 2017 -

Heritage Volkswagen Parkville responded

Hello! Thank you for stopping in at Heritage VW Parkville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. We will be sure to share your kind comments with our team including Herb Randolph. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you - Heritage VW Parkville

August 14, 2017

Great service! I love the no pressure style. They also gave a great deal with a lot of perks. Although my situation was less than ideal, they found a way to take car More

by Farmersave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Turner
Oct 05, 2017 -

Heritage Volkswagen Parkville responded

Thank you for your complimentary feedback of Heritage Volkswagen Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

August 12, 2017

My salesman Herb Randolph is AWESOME! I purchased a used Toyota Corolla a few years ago. The process was simple and the service was absolutely awesome! Herb is professional, courteous, f More

by Carchick11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Sep 17, 2017 -

Heritage Volkswagen Parkville responded

Hello! Heritage Volkswagen Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Herb Randolph and the team! Thank you again for your review.

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