
Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Amazing service Lavon was extremely patient and helpful the entire time. I would not recommend any other salesman but him, he will take care of you and make sure you' Lavon was extremely patient and helpful the entire time. I would not recommend any other salesman but him, he will take care of you and make sure you're happy. Extremely happy with my new car and all the help Lavon gave! More
This is the second time purchasing a vehicle We have been very happy dealing with them on both our purchases. Very friendly and works to find the right vehicle fir your needs.Very happy with the We have been very happy dealing with them on both our purchases. Very friendly and works to find the right vehicle fir your needs.Very happy with the new and used vehicles we purchased. More
Best Sales person Ever!!!! I have been buying cars form Herb Randolph for years and will never use another sales person in my lifetime. Herb always delivers excellent service an I have been buying cars form Herb Randolph for years and will never use another sales person in my lifetime. Herb always delivers excellent service and is a pleasure to always work with. More
Satisfied Customer I had a great experience at this dealership after several less-than-stellar visits to other dealers in the area. Herb was a pleasure to work with and I had a great experience at this dealership after several less-than-stellar visits to other dealers in the area. Herb was a pleasure to work with and quickly pointed me towards the kind of vehicle that I was looking for to replace my aging Passat wagon, the Tiguan. I had honestly thought that I would be looking for a replacement for the rest of the summer since my husband was more interested in getting a Ford than a VW, but was pleasantly surprised when he went back to test drive the Tiguan later that same day and liked it as well. This is my third VW and I feel certain that we'll be back again in the future! More
Extremely satisfied customer Bought my first JEEP from heritage and I have to say the experience was great. I dealt with Herb Randolph and he couldn't have been nicer. He was a pl Bought my first JEEP from heritage and I have to say the experience was great. I dealt with Herb Randolph and he couldn't have been nicer. He was a pleasure to work with, very knowledgeable and he worked hard to get me the best deal and rate! I look forward to working with Herb and heritage in the future as you have gained a loyal customer! Thank you Herb Randolph and the entire mileone heritage family for making this process enjoyable and stress free!! More
Very smooth car buying experience! Lavon helped me with the purchase of my car. He was very helpful and took the time to answer all of my questions. He's very personable and made the Lavon helped me with the purchase of my car. He was very helpful and took the time to answer all of my questions. He's very personable and made the experience light and fun. The car was missing the spare key and floor mats, and Lavon ensured that I got both of these items. It was one of the best car purchasing experiences that I've had. More
Mini fun I worked with Lavon on the purchase of my car. Drove over an hour to get to this dealership because it was THE car...and I was not disappointed. La I worked with Lavon on the purchase of my car. Drove over an hour to get to this dealership because it was THE car...and I was not disappointed. Lavon was very helpful before, during and after the sale. We even celebrated with lunch. If you're looking for a car amd great service, give Lavon a call ?. Loan process, registration in another state, etc were taken care of. More
Wonderful car buying experience We went to Heritage Volkswagen after visiting 3 other dealerships. John's warm demeanor and the staff's extensive knowledge of the product played an i We went to Heritage Volkswagen after visiting 3 other dealerships. John's warm demeanor and the staff's extensive knowledge of the product played an integral part of our decision. We returned three times due to trying to find another dealership whose service and product surpassed Volkswagen but, we couldn't I am happy with my 2017 Jetta purchase! I highly recommend this dealership, especially if you are a first time Volkswagen customer and you wish to learn accurate knowledge about the product. More
Excellent experience! Our salesperson, Melissa Cole was the reason we purchased the 2017 Passat! Her knowledge and enthusiasm was second to none! The same night we visite Our salesperson, Melissa Cole was the reason we purchased the 2017 Passat! Her knowledge and enthusiasm was second to none! The same night we visited another dealer in the area (Ford) and that salesperson was not even close to Melissa. After visiting the 2nd dealership, we quickly decided to call Melissa and close the deal! At least 50% of our decision was based on how awesome Melissa was! More
Very good! Excellent service! Drove an hour and a half away to pick up a truck. Would definitely recommend to others! Team was very helpful with my needs and wa Excellent service! Drove an hour and a half away to pick up a truck. Would definitely recommend to others! Team was very helpful with my needs and was willing to help! More