Back

Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9215 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,515 reviews

July 20, 2017

Amazing service Lavon was extremely patient and helpful the entire time. I would not recommend any other salesman but him, he will take care of you and make sure you' More

by alberts06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Lavon Pratt
July 19, 2017

This is the second time purchasing a vehicle We have been very happy dealing with them on both our purchases. Very friendly and works to find the right vehicle fir your needs.Very happy with the More

by Moparman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Lavon Pratt
July 18, 2017

Best Sales person Ever!!!! I have been buying cars form Herb Randolph for years and will never use another sales person in my lifetime. Herb always delivers excellent service an More

by Keyoakum
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
July 16, 2017

Satisfied Customer I had a great experience at this dealership after several less-than-stellar visits to other dealers in the area. Herb was a pleasure to work with and More

by Irwyn12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Randolph, Doug Mrockowski
July 15, 2017

Extremely satisfied customer Bought my first JEEP from heritage and I have to say the experience was great. I dealt with Herb Randolph and he couldn't have been nicer. He was a pl More

by Jordan1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
July 13, 2017

Very smooth car buying experience! Lavon helped me with the purchase of my car. He was very helpful and took the time to answer all of my questions. He's very personable and made the More

by Sandra L Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt, Woody Batts
July 08, 2017

Mini fun I worked with Lavon on the purchase of my car. Drove over an hour to get to this dealership because it was THE car...and I was not disappointed. La More

by SDGurlWithAMini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Jakubik, Lavon Pratt
June 04, 2017

Wonderful car buying experience We went to Heritage Volkswagen after visiting 3 other dealerships. John's warm demeanor and the staff's extensive knowledge of the product played an i More

by TS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeMartino
Jun 08, 2017 -

Heritage Volkswagen Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that John led you to your new 2017 Jetta and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Volkswagen Parkville. Thank you again and have a great day!

May 29, 2017

Excellent experience! Our salesperson, Melissa Cole was the reason we purchased the 2017 Passat! Her knowledge and enthusiasm was second to none! The same night we visite More

by Lee3234m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
Jun 08, 2017 -

Heritage Volkswagen Parkville responded

Greetings! Thank you for stopping in at Heritage Volkswagen Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform Melissa and our team of your kind comments. Please stop back in or call should you have any questions regarding your new 2017 Passat as we would love to see you again! Thank you and have a great day.

February 24, 2017

Very good! Excellent service! Drove an hour and a half away to pick up a truck. Would definitely recommend to others! Team was very helpful with my needs and wa More

by Bengross2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon pratt, Lavon Pratt
Feb 24, 2017 -

Heritage Volkswagen Parkville responded

Thank you Ben for taking the time to review us! Heritage Volkswagen Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you again soon.

...
124
...