Heritage Volkswagen Parkville

Great experience Everyone was friendly and helpful at this dealership, especially buddy,Shawn and mitch. Those guys are awesome, as a matter of fact I'm thinking about Everyone was friendly and helpful at this dealership, especially buddy,Shawn and mitch. Those guys are awesome, as a matter of fact I'm thinking about bring my there to get a car. More

Great service start to finish Extremely helpful and friendly service beginning with my salesperson (Herb Randolph) and ending with the car prep people.A great buying experience. Gr Extremely helpful and friendly service beginning with my salesperson (Herb Randolph) and ending with the car prep people.A great buying experience. Great job to all! . . More

Melissa Cole. I had gone to VW, to purchase my first vehicle, was out within 2 hours with keys and plates in hand. Thank you Melissa for everything! I had gone to VW, to purchase my first vehicle, was out within 2 hours with keys and plates in hand. Thank you Melissa for everything! More

Amazing; Attentive; Outstanding I am so thankful for the phenomenal service provided by the salesman 'Buddy'. He was patient yet efficient. This was the best experience I've ever ha I am so thankful for the phenomenal service provided by the salesman 'Buddy'. He was patient yet efficient. This was the best experience I've ever had at a dealership. I never write reviews but this guy deserved one!!! More

EXCELLENT SERVICE AND WOULD DO IT AGAIN. It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. But Serdar Uzu It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. But Serdar Uzun proved to be a wonderful exception to that cliche, and he has ensured that we will get the best vehicle that fits us, The best thing i can say about my salesmans person that he kept a open communication with us all times, eye contact was made at all times. Serdar Uzun proceeded to take us through one of the most pleasant and informative car buying experiences I can remember. So I thank Your Heritage for having people like him on your team, that shows how much you value your customers not just the merchandise. Thank you very much Regards, Mrs&Mr. Lawyer. More

Jetta baby 😻 I had an accident back in January and I didn't think I would find another car fast enough, I looked all over but nothing that I wanted and really didn I had an accident back in January and I didn't think I would find another car fast enough, I looked all over but nothing that I wanted and really didn't have the money to put down on a car. Until one day a friend of mines called me and told me to give this guy named Buddy a call, she said he won't wast your time or his he will get you in a car lol. So I gave him a call and sure enough he got me until a car not just any car either an 2016 Jetta baby lol I love my new car and I most of all love the way they treated me at VW. Yes I'll send more people their way and I will be going back for another car well a truck next. Thanks buddy for taking good care of me!!!!!! More

Love my new GTI I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came d I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came down to the actual buying process she gave very accurate information and got me the best deal possible. I would recommend her to anyone looking to buy a VW. More

New 2016 Golf Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Me Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Melissa was outstanding during the process and showed me the features of the same car on the lot. Melissa is extremely knowledgeable of the product and how they function. Her customer service excellent. Ask for Melissa Cole when you go Heritage in Parkville you won't be disappointed. More

Great Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. al Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. always will buy cars from her More

Stellar customer-based service 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, al 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, all of whom have reported being pleased. From sales to after purchase services, the dealership is incredibly personable. In my recent purchase,, I had the pleasure of working with Melissa Cole, who proved to be the most knowledgeable sales person that Ive ever worked with. She presents you with all the facts, allows you to weigh comparative advantages, and helps you close in on your choice without pressure or prejudice. She turned car buying--among my most disliked experiences--into a fun and trustful day. She also impressed with the fact that her commitment to customers doesn't stop with the sale. She took care of any number of after purchase details without asking. Ray Allen More